I have signed up with BT broadband. Neither my phone line or broadband working. They have tried to send 3 engineers, 2 of which didnt show up and 1 showed up at the wrong time. 1month in, neither my phone line or broadband working, however they are happily charged me for services that they havent provided! Very disappointed. Difficult to get through call center and all advisers have very strong Indian accent - difficult to understand what they are saying.