Waited 3 weeks for the install date, advised them of exactly what had to happen they confirmed everything was in hand... Day of appointment engineer turned up and said he had to get someone else back later that day as the wires outside needing some work done. No one turned up later in the day so I chased up only to be told they were booking me a new install date for a weeks time. However, they had now turned my phone line and previous broadband off.... After several arguments they agreed to come around the next day, had a new appointment confirmation text. But yet again no-one turned up. When I chased again I was told they didn't know what had happened and they would call me back in 30 mins. Obviously no call back and im currwently sitting on hold to them with them saying they will arrange a call back for next Tuesday. It is Thursday today... This company are a complete shower of sh it and should be avoided at all costs or at least expect a bad service.