Really BAD EXPERIENCE!!!!! I have moved to a new flat so I have requested than to transfer the service to a new flat, (from the first floor to the second floor), for some reason they could not go ahead because of a fault in the system and they could not explain me why.........then when I called back (6) they gave me a new order and a different date to transfer my connection. That did not happen and they still don't know what the problem was......
I did not have a connection for 3 weeks as my connection was still on in my old flat. When I have requested for a compensation for this 3 weeks the answer was.
Answer: No compensation what so ever!!!!!!!!!!!
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