A complex web of sneaky and un-transparent terms to lock you in
Once you're with BT, never expect to leave, because you can't. Well, not without paying ridiculous cancellation fees. If you are loyal enough to stay with them when you move house, they reward you by auto-renewing your phone contract so it is a different length to any other packages. So you will always have to pay cancellation fees. And you can't see any of these contract dates online so have to spend hours on the phone to reps who aren't really helping, just trying to sell you things.
Not worth the aggro, best avoiding them and going with Sky - similar price, just as good, if not better, service provision.
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