The little bit of Customer Service remaining here in the UK is so so bad, I mean really incompetently bad. The remaining support that is out in India is even worst. BT Vision is rubbish. BT Infinity 2 - is rubbish problems for over a year now unresolved BT Phone - is rubbish, inaccurate bills - complaint refence ignored and still unresolved. BT Complaints - rubbish, they do not even deal with these. Reference numbers are just ignored. BT Sport - rubbish, they want to recontract me to switch it on, no chance. As soon as this contract runs out I'm off to SKY.