I never write reviews, but thought on this occasion I would to recommend the fantastic service I have just received from Budgetair. Through a complete mistake of my own, somehow I managed to book a flight from Auckland to Sydney in February instead of March. I made contact in the small hope they may be able to help, within the hour I received a phone call from a very helpful member of staff who not only corrected my flight, she also waivered the cancellation fee and the small extra cost. Expecting to have to pay for an entirely new flight, I cannot thank Hannah at Budgetair enough for her efficient and wonderful costumer service. I would not hesitate using Budgetair’s services again, and would totally recommend them to anyone.
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