I book tickets online very regularly via a number of the usual websites. I always start with checking the airlines first and then move to some of the other big names. This is the first time that I have found a site where btheir fares come up via a comparison and they have proved to be best value. Easy to use site with good response times. Clear e-mail delivery of my tickets.
I had to re-schedule my trip to Kosovo, and was apprehensive about the cost and the availability of flights home around Easter. The lady I spoke to could not have been more helpful: fixed up my new e-ticket at a reasonable cost, and sorted me out. The fact that she had back-packed around Kosovo was a help.
I found Budgetair.co.uk through Skyscanners a price comparison website. I was a bit suspicious when finding them £60 cheaper than the 3 major players, such as Expedia. As after all as the proverb goes "No such thing as a free lunch" But for the price I thought I bite the proverbial bullet and book, and I am glad I did as the flight went without a hitch. Their have been a few people who had issues with customer service, I did not have an issue, as I made a mistake on the return date selecting the wrong month. A quick phone call to customer services sorted out the issue and only flight price difference was charged (probably because I called straight after hitting submit so was not in the main system) , This I was happily surprised about because I read the T&Cs and expected to pay the amendment charge but even after that it would of been £10 cheaper than the main rivals.
So will I be using them again? Well yes I will, just as reliable as the major players and cheaper. What more could you want
Bought two tickets on last Thurday. Terms & Conditions are not clearly written. Now, I am not able to change even one segment of total 4 in itinerary (want to stay more nights in stop-over) and been told completely non-refundable. When I asked to abandon that segment, the remaining 2 segments (return flight) will be automatically cancelled. My holidays are already ruined though it's not started yet. Dreadful!!!
I couldn't better the price for our flight ot Moldova even though there was a £20 booking fee with this company which there wasn't with anyone else. Almost by return our e tickets arrived. Let's hope the rest of our experience is as smooth. If it is, I will not use any other agent for flights!
This is the first time we have used this service and have been very impressed with the speed and ease with which we found the flights that suited us and the clarity of the booking process. We will certainly return in future!
Have used the site to book flights . Offered the cheapest price I could find with a national airline. User friendly website, with minimum fuss found exactly what I wanted.
Last year I had to change one of my bookings and contacted the office by telephone . i found the staff friendly, helpful & knowledgeable and they confirmed the changes by email within minutes.
Have no hesitation In recommending Budget Air.
Ms Roberta Gillingwater found this review useful
It was easy to look for flights, good price and good tool the only problem is the exemple how to fill the passager's name wasn't very clear, end up not putting my middle name and after had to fix it.
Mr. David arthur howell Williams found this review useful
Did my research online to find the cheapest flight possible, came across budgetair via kayak's search results. Flights found on budgetair with ryanair was even cheaper than booking the flight from ryanair's website! Absolutely awesome and friendly user website :)
Details re: online check-in may read a bit confusing, but actually if you just click onto the link provided on the check-in online pdf document and enter the email address given on the pdf eticket, you have checked in :)
I found BudgetAir.co.uk by accident somehow and wasn't sure if they were "kosha" or not as their prices were so much lower than other searches came up with. However, they certainly were "kosha" after speaking to three members of their staff; all so professional and helpful and we saved over £100 on ONE flight. Very impressed and we will certainly head for their website FIRST in future.
I put in a wrong e mail address and as my flight was due to leave in a couple of days got worried. I could not get through on the UK number but I had no problem getting through to the number in Holland and they fixed everything right away. Good service.
When booking flights I am normally stung with a ridiculous "administration fee", non of that with this company though. I selected and paid for my flights within 5 minutes and this is exactly what I look for when booking flights.
Effective in term of processing of ticket quick and they would have request your approval of authority by email very quick if any needed.
Reliable in term of payment would gone through with the exact amount without any hidden cost unless you've got extra options purchased.
Quick response in term of if you do have any question to ask, once they received, they will check it for your requested and get back the answer soonest to you, either by call or by email, mine was by call :)
Easy in of the purchasing processes, it's very easy and not too much of details they would have requested from you unless those necessary and in a short while you can proceed to payment.
Cheap offers in term of ticket fares was cheapest than other agencies and also cheaper than the own airline company. Besides, after payment they would provide you some offers for accommodations, car hire and other offers.
Quite good actually and hopefully they would have getting more better and I would have recommend to others :)
They were fantastic.. computer crashed and I didn't know if flight had been booked, first thing next day nine o clock, they rang me to assure me everything was boked and ok. Brilliant!
Very happy with service as my booking was quick without any problems. Everything was clear and explained. No hidden charges or unknown fees what happened with other airline offering "lower price". What more no card use fee and charge made in sterling pound not Euro.
I am very pleased of the service.
I would recommend to all my friends. Thank you.
Budgetair is the best website I have come across since google it even allows you to search for all airports in London. Gives you the best deals and is even cheaper than the airlines website as far as I have seen. Including Ryanair. There is also topcashback deals and gift vouchers to make it cheaper.
BudgetAir is managed by Travix International in the Netherlands. They had the best price online for a flight to Sri Lanka but could I trust them? It appears people write reviews when things go wrong and are less keen to share positive reviews. I did my 'trust checks', decided to take the plunge and have no regrets.
The whole process was fast and efficient. I booked in the evening and the e-tickets were in my in-box the next morning. The airline confirmed we had the seats, so all in all, I trust BudgetAir and would use them again. There was a cheaper fare with another company but they didn't pass the 'trust' checks.
Ms Roberta Gillingwater found this review useful
I've used BudgetAir a few times over the last year. Each time they offered the best price, a very clear presentation of the options (often better than on the websites of the airlines whose tickets they broker), a quick dispatch of confirmation and documentation, and last year I even received a small voucher as a "thank you" which I used towards the purchase of the next ticket. I feel I've been given an excellent service which I can trust and will continue to use. Thank you.
I found the cheapest available Flight fom Budget Air. There were few other sites also in my serch offering a bit cheaper prices than Budget Air. But when I try to book them, those prices were not available and offered me higher prices than they advertised.
I paid over £2300.00 online for my tickets and when I press the payment cofirmation button that web page disappeared and an error message came. I was really upset since I didn't know wheather the payment gone through or not. And it was a large amount of money for me. I was thinking what should I do now. I can't do another payment because the same thing might be happened again or double payment might be happened.
In couple of minutes I phoned the customer service. Female cusomer adviser answered me and she asked my credit card number to chek the payment. In few seconds she said my payment is gone through and send my invoice and tickets in seconds.
So I can rcommend Budget Air for anybody who looks for cheap flight fares.
Easy to use website and telephone assistance good. Minor errors on invoicing just stopped it being 5 stars
I was very worried when booking online as it was my first time but I must say Budget air made my experience very easy. I got the cheapest deals by far and did not add a lot of extra money on top the cost! I would recommend it to others!
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