Burlesca reviews

Burlesca reviews

Good
8.3
from 0 - 10
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Review by confirmed purchaser

Excellent

Got exactly what I was looking for on the site which was easy to navigate and the description & pictures showed me exactly what I got. Ordered in plenty time for valentines day, but i could have left it longer as the delivery was quick. My purchase had the desired result :-)
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Review by confirmed purchaser

Ok service and variety, but overall low quality range.

Quality of the items isn't great. Some are just about ok but if you are looking for quality I'd recommend you go elsewhere. Service/ returns ok though, although not free.
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Review by confirmed purchaser

Great service and value

Although my order was partly out of stock when i ordered it i was informed very quickly and given several options. I opted for the order to be completed then sent on to me , this did not take for ever and i was informed all the way .. impressed and i will order again
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Review by confirmed purchaser

fantastic service

reliable company who deliver what you order when they say they will. Used them for the first time and was extremely impressed with their competitive prices and their speedy delivery, a no hassle company with a great returns policy which means i will definitely use again.... thankyou
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Review by confirmed purchaser

Fantastic

It is the only toy you will ever want. I have had the most intense orgasm ever and I am not very orgasmic. The selector is overcomplicated but you can live with it because the vibrations are so intense.You really don't need 49 different options! It is just incredible. Get one now
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When 'sorry' just isn't enough

Orders arrived quickly which is the only positive here! I have had issues with the two orders I placed, all of which I raised with Burlesca. They will apologise but seem unwilling to invest the money/effort it will take to correct things like problems with their PayPal payment system and adding the correct product information (I bought a multi-speed item which in reality wasn't multi-speed). Also neither order came with the free battery yet I was told that they would send me two batteries in my second order. The website is not as clear as it could be, there are typographical errors and they make statements on the website that they do not adhere to (make sure you get your free voucher/offer if you're expecting it as I didn't get what was promised).
Burlesca

Reply from Burlesca

Hands up, we made a mistake on this occasion! We love what we do and understand that we are not always perfect, but our team constantly strives for perfection.
We forgot to send the free batteries.
PayPal, which is a world renowned system, did not accept the payment initially, so we worked to fix it.
The information about the product was direct from the manufacturer. We have informed the manufacturer and have updated it on our site.
We can confirm that the voucher was sent.
We hate disappointing our customers, and this hardly ever happens, but if it does we do try to go the extra mile to resolve it.
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Review by confirmed purchaser

great

the only problem i had is that you should send a dispatchment email... other than that great service.
Burlesca

Reply from Burlesca

Thanks for the feedback and the 5 stars Stephen. We have followed up on this and can confirm that a dispatch email was sent out to you the day after your order was placed, as we do for all our orders. Occasionally email can get caught in the spam folder though. We hope that you enjoy your purchase and that we see you back again soon.
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Review by confirmed purchaser

Good reliable service.

The delivery was faster than I expected. Everything was in order. However one thing I noticed after ordering from the site was that the discounts offered brought the goods down to the standard price and infact didn't offer a discount in comparison to the official product site. But apart from a cheeky bit of advertising, it was a very good service.
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Review by confirmed purchaser

Same quality, cheaper prices and prompt delivery

Bought a fleshlight for the first time and it feels pretty amazing. Can never beat the real thing tho! The price here is the cheapest around so why not come here.
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Review by confirmed purchaser

Very fast and discreet delivery

Fast and discreet delivery. Item arrived very nicely wrapped in a big box.
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Review by confirmed purchaser

Excellent, fast service

The website was real easy to navigate, prices were cheaper than anyone else.

Overall i'm very happy with shopping there
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Good Comms and Service

very well done from the people at Burlesca - would not hesitate to purchase from them again.
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Super Quick Service

This was my first time using Burlesca and I have to say the process from buying to delivery was very quick.
If it's the same for exchanges and refunds, I would recommend them to everybody.
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Very good and reliable service

Very good service - goods arrived in time and was well packaged. Great range of products and the website is easy to navigate.
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Review by confirmed purchaser

Excellent service

Goods arrived as described,carriage inc when advised,can't fault the service.
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Review by confirmed purchaser

not good

never recieved my item, thumbs down :(
Burlesca

Reply from Burlesca

Royal mail attempted delivery but did not leave a calling card. Item was returned to us and we sent a new one out to the customer as soon as we were informed.
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Review by confirmed purchaser

Good, reliable service

There was a good range of products and quickly found what I was looking for as a hen's party gift. Delivery was quick and both the bride and I were happy that the lingerie would be well used. Would use this site again for gifts or for myself!
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Review by confirmed purchaser

Product arrived the next day, will use again

I bought some lingerie for a friend as a wedding present for a wedding in Thailand! Ordered on a Wed in the morning and it arrived on the Thursday.

Customer support was friendly, the product was as expected (and the bride liked it!), and had no problem using the site.

Will be going back for some more, shall we say, sexier, products!
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Review by confirmed purchaser

It was a first class service, very pleased.

Received the product very quickly, was discretely and well packed.Will not be afraid to do business with them again.

Burlesca Details

About this company

Burlesca is the fastest growing online sex toy retailer in the UK, selling a fantastic range of toys for playtime, lingerie, condoms, lubes, and sexy gifts. We're proud to make a fun, fulfilling sex life available to everyone. When you shop with us you can be totally confident about your purchases. Shopping with Burlesca is safe as our secure server scrambles your personal information before sending it over the internet.

Visit Burlesca

Contact information

Call us on: 0800 130 3690
We live here: Unit 505, 10 Great Russell Street
WC1B 3NH London
United Kingdom

Category

Burlesca is ranked 18 out of 57 in the category

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