Buyatankard reviews

Buyatankard reviews

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Review by confirmed purchaser

The tankards look great and arrived quickly.

Thank you so much for pushing our order through quickly and making sure it arrived ion time for our wedding in 2 days. I am sure my dad is going to love maing a toast with it. the tankards look great and it was very cure to get the little half pint one for the page boy. Thanks again!
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Review by confirmed purchaser

customized the exact way i wanted it

Thank you so much, I am sure this gift will be treasured!
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Review by confirmed purchaser

really helpful fast and efficient service

Excellent from start to finish. Very helpful on line chat service which sorted out sone questions I had quickly. Super fast delivery and a great product.
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Review by confirmed purchaser

PERFECT! Price was less for exactly same item- shipping was FAST!

I price-shopped and this company offered the same tankard designs for as much as 50% less than some other companies.
The ordering was easy. The communication was right on and timely.
The shipping was quick and efficient.
I was pleasantly surprised at the whole process and exceptionally pleased with the tankard.
I will definitely use this company again.
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Review by confirmed purchaser

Easy to order, easy to pay and no delay!

The Tankard arrived well packaged and is of a good quality. It was very easy to order and pay and quick to arrive. I was kept informed of the order status throughout.
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Review by confirmed purchaser

Excellent service.

Ordered on Sunday, arrived Tuesday with engraving! Will definately recommend!
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Review by confirmed purchaser

Gorgeous tankard!!

I had some hesitation ordering from so far away, as in the past with out of country retailers it takes forever to get your merchandise. However I was very pleased with the speed in which I got my tankard. Faster than things I have ordered here in the USA. I had my order in a little over a week.WOW! The tankard is very nice for the price, and shipping was very reasonable. I will be recommending this place to all my SCA friends.
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Review by confirmed purchaser

Website was easy to navigate & quick, prompt delivery .

I ordered a tankard for a colleagues retirement gift, I found the website easy to use , and the delivery was very quick.
Thank you
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Review by confirmed purchaser

Great product and delivery

Bought this rather last minute as my father in law finished his doctorate. Everything was bespoke - and it arrived in a day. Well worth the money, it looks great :)
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Review by confirmed purchaser

Best I've ever been treated very happy customer!!

I have ordered two tankards from this company and when the first one arrived it was slightly dented so I contacted them and they gave me a full refund. The second tankard I ordered was the build your own option and WOW very impressed I could not be happier, I will be a returning customer, great products great customer service never been treated better anywhere else!!
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Review by confirmed purchaser

Goods damaged, did not arrive and terrible customer service.

I ordered 2 tankards as a wedding gifts for some friends, i was on a timescale so ordered them recorded delivery. I received email confirmation that they had been dispatched. This was not true. Only one tankard was dispatched and it was not sent recorded delivery it was just lying on the doorstep when I got home. The tankard was also badly scratched, for a new product which was quite expensive this was unacceptable. I phoned the company to try and resolve this issue (had to wait till after the weekend as there was no one answering the phones over the weekend). This was becoming a time critical situation, I was GUARANTEED that the tankards would be dispatched the next day so with me within 2 days - this would have allowed me enough time to engrave and wrap for a friends wedding. I sent a follow up email the day they were supposed to arrive just to ensure that they would arrive. I got an email response saying it would be a further 5 days before the tankards would be dispatched. Had I not inquired about this they would not have informed me of this by which time it would have been too late for me to source something. I feel like I was deliberately lied to to ensure the sale; despite me repeatedly telling the customer service team that they were needed for a specific day. I was reassured both verbally and via email that this was the case! Which it clearly wasn't and the fact that they did not initiate contact with me to tell me of these changes in my mind shows a malicious intent. It would be my recommendation not to use this company as they postage which you pay for you do not receive (I was lead to believe this is a frequent mistake!), the goods are damaged if they arrive at all and the customer service is the worst I have ever come across where they willfully lie in order to make a sale.
I would NEVER use this company again.
buyatankard.com

Reply from buyatankard.com

Hi Katherine,

Thanks for taking the time to leave us feedback, and I'd like to apologise for the poor impression my service has given you. It was myself you had spoken. I'm sorry if you felt the information I had given you each time was false, this simply was the most current and up to date status of the order.

Sending out the incorrect number of tankards and wrong postage was simply a human error, as soon as this was pointed out, we worked to correct this. I'm disappointed that this error led to your deadline being missed.

A full refund has since been given on this order and the tankard received back. I'm disappointed that this transaction has led to such poor feedback on this occasion.

Kind regards,

Rachel
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Review by confirmed purchaser

great timely service

It was an easy process to find and order what I wanted online. I thought that what I purchased was 'value for money' and a great gift for my Uncle's 70th. It was delivered sooner than expected. Thank you.
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Review by confirmed purchaser

Great unique items

I purchased the Best Man & Ushers Glass Tankards as small Thank you gifts for our wedding. Really pleased with the quality of the tankards & how they are presented in their own lined box. Delivery was quick & packaged well to prevent damage in transit. Would purchase from this site again.
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Review by confirmed purchaser

Brilliant

Ordered glass tankard for my son's 30th early( as will be bringing it down with when we visit him) us just in case, as it was being inscribe with a message they stated it would take a little longer. But wow ordered it on Sunday and was delivered in a couple of days. Brilliant WELL DONE Buyatankard, if I need another one will be ordering from these guy's no mistake.
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Review by confirmed purchaser

Very Nice!!

The tankard was recieved in perfect condition and is very nice just as it was described in your ad.
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Review by confirmed purchaser

great quality. great value.

I bought a tankard for Thomas' christening the other day - continuing a family tradition that goes back for over 60 years. The latest was just as good quality as the first one.
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Review by confirmed purchaser

A timeless tankard, delivered tremendously quickly, a terrific service!

I ordered this for a friends 40th birthday and he was absolutely made up to receive it. It was delivered really quickly and extremely well packaged. The only problem that you will have will be making your mind up which one to buy as there's so much choice!
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Review by confirmed purchaser

Did exactly what it said on the website!

I ordered a Tankard for my Son's 18th birthday. I explained the tight deadline and was told they would do what they could to dispatch it earlier.

That's exactly what they did and it arrived on time. The Tankard was excellent. I can recommend this company
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Review by confirmed purchaser

Excellent company , excellent service!

I am very impress with the cuality of the product ,the accuracy of its description and the speed of delivering.
I will recomend it to anyone.
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Outstanding service and gift!

I ordered the King's Shilling Tankard as a birthday gift for my husband. The price was reasonable, the delivery was quick and the personal engraved tankard is beautiful. I had no problems at all having my item shipped to Pennsylvania in the U.S., and I definitely recommend to someone looking for a quality, unique gift. Now I can't wait until his birthday to present him with this extraordinary gift!

buyatankard.com Details

About this company

We are a specialist tankard store offering a huge range of tankards, many of which can be engraved before dispatch. Fast worldwide shipping.

Visit Buyatankard

Contact information

Call us on: 0131 669 1487
We live here: Unit 4 Bonnington Business Centre, 112 Jane Street
EH6 5HG Edinburgh
United Kingdom

Category

Buyatankard is ranked 25 out of 144 in the category

Buyatankard is ranked 28 out of 180 in the category Other

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