Thank you so much for pushing our order through quickly and making sure it arrived ion time for our wedding in 2 days. I am sure my dad is going to love maing a toast with it. the tankards look great and it was very cure to get the little half pint one for the page boy. Thanks again!
I price-shopped and this company offered the same tankard designs for as much as 50% less than some other companies.
The ordering was easy. The communication was right on and timely.
The shipping was quick and efficient.
I was pleasantly surprised at the whole process and exceptionally pleased with the tankard.
I will definitely use this company again.
I had some hesitation ordering from so far away, as in the past with out of country retailers it takes forever to get your merchandise. However I was very pleased with the speed in which I got my tankard. Faster than things I have ordered here in the USA. I had my order in a little over a week.WOW! The tankard is very nice for the price, and shipping was very reasonable. I will be recommending this place to all my SCA friends.
I ordered a tankard for a colleagues retirement gift, I found the website easy to use , and the delivery was very quick.
I have ordered two tankards from this company and when the first one arrived it was slightly dented so I contacted them and they gave me a full refund. The second tankard I ordered was the build your own option and WOW very impressed I could not be happier, I will be a returning customer, great products great customer service never been treated better anywhere else!!
I ordered 2 tankards as a wedding gifts for some friends, i was on a timescale so ordered them recorded delivery. I received email confirmation that they had been dispatched. This was not true. Only one tankard was dispatched and it was not sent recorded delivery it was just lying on the doorstep when I got home. The tankard was also badly scratched, for a new product which was quite expensive this was unacceptable. I phoned the company to try and resolve this issue (had to wait till after the weekend as there was no one answering the phones over the weekend). This was becoming a time critical situation, I was GUARANTEED that the tankards would be dispatched the next day so with me within 2 days - this would have allowed me enough time to engrave and wrap for a friends wedding. I sent a follow up email the day they were supposed to arrive just to ensure that they would arrive. I got an email response saying it would be a further 5 days before the tankards would be dispatched. Had I not inquired about this they would not have informed me of this by which time it would have been too late for me to source something. I feel like I was deliberately lied to to ensure the sale; despite me repeatedly telling the customer service team that they were needed for a specific day. I was reassured both verbally and via email that this was the case! Which it clearly wasn't and the fact that they did not initiate contact with me to tell me of these changes in my mind shows a malicious intent. It would be my recommendation not to use this company as they postage which you pay for you do not receive (I was lead to believe this is a frequent mistake!), the goods are damaged if they arrive at all and the customer service is the worst I have ever come across where they willfully lie in order to make a sale.
I would NEVER use this company again.
It was an easy process to find and order what I wanted online. I thought that what I purchased was 'value for money' and a great gift for my Uncle's 70th. It was delivered sooner than expected. Thank you.
I purchased the Best Man & Ushers Glass Tankards as small Thank you gifts for our wedding. Really pleased with the quality of the tankards & how they are presented in their own lined box. Delivery was quick & packaged well to prevent damage in transit. Would purchase from this site again.
Ordered glass tankard for my son's 30th early( as will be bringing it down with when we visit him) us just in case, as it was being inscribe with a message they stated it would take a little longer. But wow ordered it on Sunday and was delivered in a couple of days. Brilliant WELL DONE Buyatankard, if I need another one will be ordering from these guy's no mistake.
I ordered this for a friends 40th birthday and he was absolutely made up to receive it. It was delivered really quickly and extremely well packaged. The only problem that you will have will be making your mind up which one to buy as there's so much choice!
I ordered a Tankard for my Son's 18th birthday. I explained the tight deadline and was told they would do what they could to dispatch it earlier.
That's exactly what they did and it arrived on time. The Tankard was excellent. I can recommend this company
I ordered the King's Shilling Tankard as a birthday gift for my husband. The price was reasonable, the delivery was quick and the personal engraved tankard is beautiful. I had no problems at all having my item shipped to Pennsylvania in the U.S., and I definitely recommend to someone looking for a quality, unique gift. Now I can't wait until his birthday to present him with this extraordinary gift!
They were delivered quickly and exactly to specification (the added notes were followed precisely). I closely inspected them and found no flaws. They look great and I cant wait to give them to my groomsmen.
The tankard arrived quickly and was just what I'd ordered. It looked great on the website and even better in the box.
The customer service was fantastic and I would not hesitate to recommend them to anyone.
The ordering process was flawless. The staff respond quickly and appropriately to emails.
The final product was very nice and exactly as I had expected, best of all my tankard arrived in Canada in less than a fortnight.
I will certainly buy the next tankard I want from here.
I was looking for a 50 birthday present for my friends husband - when I ordered the tankard I was concerned whether the photo would live upto the product, is it going to arrive in time?
All concerns were unfounded.
The tankard is superb quality! Engraving was perfect! and it arrived so quickly.
I emailed Buyatankard four weeks before my son's wedding and asked if they could monogram and ship eight tankards to the US in three weeks for groomsmen gifts. I really thought I was going to have to find another source. But, Buyatankard responded to my email within 24 hours, and said they could do it. I placed my order, and RECEIVED MY ORDER, in about two weeks! And, the monogrammed tankards are gorgeous!! Am now thinking about placing an order for Christmas gifts,
I am one happy Texan, thank you!
Even though there were queries with my order which lasted a couple of days, the tankard still came within a week. The product itself is great and couldn't have asked for better service. I will have no problem in recommending Buyatankard to friends in the future.
Thanks very much!
I brought a tankard for a retirement present and needed it at very short notice. The range of tankards on offer was impressive and found the perfect one. Engraving was easy and good quality and delivery was fast. All in all an excellent service.
Tankard came very quickly and is of really good quality, only issue is it required a slight bit of polishing around the rim and handle as some black residue had built up but this really is only a tiny complaint. Tankard looks great hanging over the bar
good response time, regular communication, all goes well
Had been searching for a 1/4 pint mug for some considerable time. Having, finally, found it @ Buyatankard the order was dealt with in a very efficient manner (I wanted a variation from what was advertised) and the order delivered with speed. Thankyou.
I first heard about you here in the USA on the Science Channel on "How Do they do it?" where there was a segment on how pewter tankards were made. As it turn out I believe it was your company that was profiled in that episode making tankards! I was impressed with the product and went on Internet to try to get a gift for my son. I was initially apprehensive because it involved an overseas credit card purchase. I was not disappointed. You guys were fast, reliable and performed excellent work. I am recommending your company to many here in the USA. It is better and less stressful and maybe even cheaper than going to a hellish shopping mall!
The tankard is fantastic and better than I would have imagined looking at the website. Also, deciding that I wanted something changed, the quick turnaround before a certain date I needed it for and the communication were both excellent. Would recommend to anyone who is looking to buy a tankard.
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