Easy fantastic website. I selected my products with ease. They were delivered the very next morning. I ordered while on a break at work. My PC did not allow me to put my full payment details in and when I rang cakedecoratingsupplies for help, they were happy to complete my payment over the phone. Thank you. Just wish you had a store I could visit. We need one in Brixton.
After searching the web for a wee while I thought I'd have to pay a small fortune for my decorating supplies, but cakedecoratingsupplies.co.uk had just what I needed at the price I could afford. My Christmas Cakes are going down well.high quality covapaste makes brilliant snowmen and allows for a smooth finish to the cakes. The I wouldn't hesitate to use this company again. They delivered quickly, and the products were very safely packaged - enough bubble-wrap to make a scarf! :)
I'd highly recommend Cake Decorating Supplies - I rang them before confirming the order. The items were dispatched the same day as the order & we received them the next day by first class post. Perfect as we needed the stuff quickly.
Daron and the other members of staff at Cake Decorating Supplies are always very helpful. If they cannot supply something they let you know straight away and sort out an alternative. Dispatch is very quick and you can rely on the quality of the product and the service.
Great website easy to use. Lots of variety in cupcake cases which I order. Competative price. Personal touches such as hand writing thank you on the invoice minvoice is a lovely thought. Wont now go anywhere else x
I ordered some writing icing pens and icing for my husbands birthday cake which I'm making next week. There was a good variety of colours for the pens and the p&p was cheaper than other websites I looked at. I received my order quickly and without damage. No issues at all. Great company and would definitely use again!
Thanks very much for the cases they were exactly what I was looking for. The only problem I had is that bacause the cases are put into one another for postage, I found that the top cases kept their shape but as they went through to the bottom they had widened because of the pressure of the being put into one another. So, I ended up with some wide cupcakes :-(
I was unfortunate enough to get a dodgy batch of cupcake cases which can happen. I contacted Cake decorating supplies and they not only refunded the faulty cases but the entire order including the postage and therefore I would definitely use them again as good customer service is so important!
Really pleased with the fast delivery. The quality of the product is great especially considering the price is so cheap!
However as I mentioned above I received 226 cupcake cases instead of 250, which resulted in me having to take a trip to my local cake decorating store to purchase the remaining 24.
I will be ordering from them again, just got me fingers crossed for the right amount next time.
Wide variety of products available at reasonable prices and very fast delivery. item was missing from my order, phoned straight away and item was posted first class and I received it the next day. Great service
I have ordered many times from this company and must say every time they have impressed me. The order confirmation email comes through fast and I think every time my order has been shipped the next day. Delivery is quick too. Only once did I receive the wrong shade of blue sugar paste but when I emailed the company late at night I received a reply straight away and the next day my money was refunded. excellent customer service, every time I have phoned the staff have been so lovely and do their best for you. The products are also high quality and priced reasonably. Brilliant and I would recommend to everyone!
I got my order quickly which I really appreciate but it was quite expensive. Would have liked to have another option if delivery that was inexpensive. This is worth looking into. Thanks
The test of a great online shop is really when things DON'T go to plan. I ordered, among other things, two Wilton muffin tins. My parcel arrived promptly, everything was packaged beautifully, but there was a manufacturing flaw in one of the tins.
My telephone call to report this was dealt with in a friendly and efficient manner, and the problem rectified quickly by sending out a replacement. The follow up emails were similarly professional and courteous. All in all, I was made to feel like a valued customer, and not just a number.
All this, plus competitive prices on quality goods. I shall shop here again.
I wanted to make some Dalek cupcakes for my son's bday but didn't want the expense of the proper stuff from lakeland. Here I could order cupcake cases in a variety of colours (picking and mixing) and get good colouring that actually makes the colours it says. Unfortunately no large silver balls to add the finishing touch but then nowhere's perfect!
The prices were competitive and the items came within a couple of days with emails providing info as to what was happening with my order.
Will certainly use this company again. :)
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