cakedecoratingsupplies.co.uk reviews

cakedecoratingsupplies.co.uk reviews

Excellent
9.6
from 0 - 10
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Review by confirmed purchaser

Excellent range, reasonably priced and great service.

My first order with the company as I try and build up some equipment for this new hobby! I was extremely impressed with the service and care taken to full-fill my order. Particular thanks to Daron in warehouse.
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Review by confirmed purchaser

Items as described, well packed, fast delivery

A good range of baking supplies
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Review by confirmed purchaser

Outstanding!

My order arrived quickly, in perfect condition and just as I had hoped. very nice touch was the handwritten mesage on the invoice - "thank you Wendy". Nice to know that I am a person and not just another consumer.
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Review by confirmed purchaser

Items delivered next day even though I missed 12pm deadline

Called customer service and shipping person happy to get my order out next day depsite missing cur off time.
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Review by confirmed purchaser

Very quick delivery and great quality items

I bought some cake boards, boxes and pillar supports to make my wedding cake. I found the prices really competitive, delivery was excellent-really fast! Everything was really well packaged and the quality was great for the price!
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Review by confirmed purchaser

Slightly disappointed

The item I bought was not very well described and did not do what I wanted it to, they also did not have what I wanted in stock which was not listed when I bought and paid for It so they offered me the other version and when it arrived it was not as nice. However it did arrive quickly and I should have just researched more about the item
cakedecoratingsupplies.co.uk

Reply from cakedecoratingsupplies.co.uk

Thank you for taking the time to leave a review. Unfortunately when I received your order, due to a stock error the 'upper case alphabet tappit set' was not available. I offered a choice of a refund or alternatively to send the "upper case script alphabet tappit set" (italic version) for the letter's on the top of your cupcakes. I'm sorry that you weren't happy with the item. Please don't hesitate to contact us in future as we are always happy to exchange or refund your order :)
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Review by confirmed purchaser

Super fast delivery! Great products and value for money!

Really easy to navigate your way around the website! Great selection of sizings of boxes and cake boards. I loved that i paid for 1st class delivery and got it the next day!
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Review by confirmed purchaser

If you want excellent service, look no further!

Completely efficient, speedy service from cakedecoratingsupplies.co.uk - I would not hesitate to use them again - Brilliant!
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Review by confirmed purchaser

nearly came before the postman!!

All goods as expected, very quick responce
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Review by confirmed purchaser

Free Delivery if you spend £40 is a joke!

If says 'FREE DELIVERY' on orders over £40. I spent over £40 and was charged for delivery. You need to look at this or I won't be ordering for this site again.
cakedecoratingsupplies.co.uk

Reply from cakedecoratingsupplies.co.uk

Hi Kathryn, thank you for taking the time to leave a review. At checkout customers have the option to choose FREE SHIPPING on UK orders over £40 and I can assure you that there is no problem with the service.

Some of our customers require a faster delivery service, so at checkout we also give customers the option to choose 24 hour courier, 48 hour courier and next day delivery which are paid services. I have checked your order details and rather than selecting the FREE SHIPPING option at checkout, the paid service 48 hour courier was selected. I presume that this was in error and I have refunded these shipping costs to your paypal account.

Please, in future don't hesitate to get in touch if you have any problems at all. We are always happy to help with anything and we are just at the end of the phone.

Happy Baking! :)
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Review by confirmed purchaser

Cheap sugar paste and excellent service

This company is fantastic to use. My order came very quickly and I didn't pay for next day delivery but there it was the next day. Excellent products and some of the cheapest sugar paste I have found. Will use them again and again and would recommend them to anyone.
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Review by confirmed purchaser

excellent all round service!

I compared prices and postage against other similar companies and found that this company gave the best overall value, their delivery time is excellent and customet relations is excellent too.
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Review by confirmed purchaser

An outstanding company delivery a really personal service

They have really good products at competitive prices but it's their customer service and personal touch that makes them stand out from the crowd. I'll definitely use them again.l
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Review by confirmed purchaser

Excellent!!

Perfect – no reservations, I would recommend this company to anyone.
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Review by confirmed purchaser

Fab and speedy

Was excellent service.
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Review by confirmed purchaser

Personal service, excellent quality product

My emailed question was answered immediately and then followed up with a really personal tone. The cases were fantastic quality, a good colour that didn't fade and well packaged. Thank you for the super fast delivery, you really helped my out.
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Review by confirmed purchaser

Very good product, great postage time!

Product was just as described and very good quality (cupcake cases)
Fast delivery
Good prices for excellent quality
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Review by confirmed purchaser

Great products

Great products and fast delivery would defiantly buy from them again.
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Review by confirmed purchaser

Fantastically quick and helpful

This company is awesome. It was so easy to order. Unfortunately a colour wasn't avaliable so I got a call the morning after the evening I ordered and it was sorted out no problems. The quality is brilliant. Definitely using these guys again.
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Review by confirmed purchaser

Fantastic!

Brilliant service, when the package arrived i didn't know what on earth it could be as i didn't think my order from these guys could have come so quickly. Will definitely use them again!

Cake Decorating Supplies Details

100% Customer Satisfaction

Our customers expect a high level of service and customer care and we are committed to excellence. The customer is always right! We really believe in this old adage and our customer is always our priority. If you're not happy, we're not happy.

About this company

We are an online cake decorating supplies store. We appreciate our customers and we are passionate about sugarcraft and baking. We want you to really enjoy your shopping experience with us.

Visit cakedecoratingsupplies.co.uk

Contact Information

Call us on: 0800 954 6948
We live here: 1 Cherry Laurel Walk
SW2 2DA London
United Kingdom

Category

cakedecoratingsupplies.co.uk is ranked 89 out of 1036 in the category Home & Garden

cakedecoratingsupplies.co.uk is ranked 11 out of 98 in the category

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