I had a great deal of questions about purchasing a Flycam 5000 and Comfort Vest bundle. A man called Gabi answered all my questions perfectly without any obligation to buy the product. I mentioned that delivery time was crucial and he took it upon himself to expedite this personally. My Flycam has arrived and setup within 30 minutes, working just great. A quality product. I highly recommend this trader who has great integrity and high focus on customer service and shall return for future purchases.
We needed a very urgent dolly and track, and Camera Kings, as always, got all of the equipment to us, part from London and part from India, within two days. The price was excellent and the import duty on the goods from India was refunded to us in under 12 hours. A fully deserved 5 stars. STEVE TAYLOR - The Production House - Madrid
I've got a steadicam system with a faulty gimbal and Camerakings immediately offered a replacement, even without me asking for it. Cameraking has effective communication with its vendors, so I received the replacement part quickly and free of postal charge. So my steadicam is working properly now :)
Once again CameraKings provided me with great service, price and a quality item- and delivered fast!
This is now my second purchase and have also since referred my business partner who has also purchased from Camera Kings. The informative website helps choosing easy and with competitive prices and fast delivery to the UK, it cannot be beaten.
One of the really nice things about Camera Kings, that is unlike anyone else I have found, is that they are very happy to refund any incurred import duty costs... Whilst this charge can vary depending upon what you have ordered, the companies swift action this is a credit to their overall customer care.
As ever the item I got arrived in well packed boxes and looks and works very well - and sturdy. I had done a lot of research before the purchase, so knew that ProAim produce great quality items.
I have been thinking about buying a DSLR rig for some time now and I have even considered making one myself. Having read various posts online about the outcomes of this homebrew approach I opted to buy a complete system and to be honest I’m very glad that I did. Having never operated with a rig before I was unhappy spending money on a system without first seeing one in the flesh. For this reason I approached CameraKings.co.uk to enquire about going to see some of the rigs they stock in their London office. They were incredibly friendly and only too happy to help.
Camerakings is very quick in communication. Most of the times you can expect your e-mail or Facebook post answered within a few hours. Also, they always do as they promise. I had two problems with a single order. The first was that Dutch customs charged me with taxes which I had to pay in cash to DHL. Camerkings refunded this within the hour! The second problem was a faulty baseplate on the Gini Rigs Advanced Extreme 17. Again, answered within the hour with the promise to immediately send me a replacement.
I'm very pleased with the service of Camerkings. All companies should be like this.
I live in Sweden. Camerkings said they would pay any VAT charges that came my way and they did -the same day. The product was as promised but had a stripped screw(obviously from the manufacturer). Camerakings send me a new screw ASAP.
I Recently bought two products from CameraKings.co.uk. A 3D Robert Rig and a Lanparte Rig in suitcase. The product description on the site is accurate and quite complete. In both instances, they had the best price you could find on the internet or elsewhere. Delivery is fast and efficient. Communication is excellent, immediate and to the point even during holiday season. And as promised they give a refund if for some reason you pay extra taxes or customs fees. So, this makes the company Very Trustworthy. Keep up the good works.
Just making my third purchase in the last 2 months and can say have never been happier with the service and items at less than Ebay prices with a trusted seller. Also posting to Ireland with a major courier that I can track my order is a huge bonus. This is one company I would buy though again and again.
I've bought some LED panels and a matte box / rail kit from Camerakings in separate transactions, both times the items have arrived in good time and have been well packed and great quality. I have also spoken to them by email with some product enquires which they answered promptly and were friendly and helpful. I will definitely be using them again!
We have dealt with my retailers for photography and film equipment for the many different projects we do at www.ivoryhaze.com
I was amazed by their speed of delivery, their product quality, and the fact that the products are the same as the models listen on ebay/amazon - but cheaper, A LOT cheaper.
Recognising that the film production industry has taken a big hit in the global recession, and is no longer the empire it used to be - these guys have introduced a film model perfect for the indie film maker, and even larger production crews.
Great products, and great prices, delivered quickly, and trackable.
As has already been mentioned - you may receive a delivery invoice from FEDEX for import duties, on both of my orders so far this has happened.
Having spoken with the team at CameraKings - (via a quick jump onto the chat system) both times it has been sorted out instantly with the money debited straight to my account (no 30day mess around as I have experienced with other companies ) just good honest service.
As someone who in a previous role did a lot of importing from the Far East, I understand the import taxes are unavoidable - so i credit these guys for handling things with the speed and efficiency that they do.
Customer Service is clearly high on their agenda - and it shows, as it lead me to write this review.
The glidecam and support that we have ordered has been an astonishing addition to our filming setup, and we are already browsing their website for our next purchases.
I bought a DSLR Lanparte Professional Kit V2 with V Mount Shoulder, monitor & follow focus. I have found after about 3 months, the battery pinch did not work properly - what can happen from time to time ... Camera Kings send me today a new battery pinch and that only after two short messages ...
Wow, that's service - PERFECT! Normally, I'm used to getting a good service in Switzerland - but we can learn something from you!
Keep it up - you have understood what is service and customer loyalty!
Choosing and getting a quality rig fast is no picnic, the amount out there is simply mind blowing. After watching a few video reviews I made my choice of a Lanparte boxed kit. I found Camera Kings and they offered some great deals at brilliant prices. Quick to respond to each of my emails and questions about delivery I placed the order with confidence. I wasn't disappointed. The rig arrived in 24hrs (paid for the express service), and the gear was top quality. Would totally recommend these guys, definitely my first port of call for kit next time.
I bought a lanparte rig and I asked if they could dispatch it as soon as possible because I needed it in 1 week (I live in Greece). They actually send the product the same day and it arrived on time. Furthermore, they also replied to my request with an email, which is an amazing thing for the customer, to get some feedback and know that thise people actually READ. I will need some stuff very soon and I will definitely buy again from camerakings.co.uk
I've purchased a Lanparte basic KIT and a Lilliput Monitor 7" 5D II. One day after order the shipment was ready for departure. I'm italian then for monitor (sent from singapore) i've paid a extra customs fee completely refunded in less of a day.
Great and very rapid service in all transactions, transparent site and honest e polite staff.
I just purchased a shoulder rig and Flycam from Camerakings and I can only say these few words. Goods arrived fast and in perfect condition. Most helpful customer service and very prompt with their replies. Free shipping is also a plus. I will definitely buy again from this supplier. Highly recommended.
I orded the Lanparte Pro shoulder rig, complete with the Follow Focus and Pro Matte box, I also ordered a Flycam Vista II stabilisation rig along side this.
The order was completed on Sunday morning, it is now Thursday, so the shipping was extremely fast and efficient, however when opened the door to the delivery driver the packages looked rather small for the amount of gear I ordered. And indeed the Flycam unit hasn't been shipped.
I've contacted Camera Kings and still awaiting on a reply.
However overall they have provided a very good service, with quality gear so far!
I bought several items and all he products arrived in perfect condition. all the products are of exellent quality and really cheap! they are quick and kind to answer any question. The live chat service is awesome and Max is very competent and friendly! Really love camerakings.co.uk !!
Questo negozio è fantastico! Il personale è gentilissimo e preparato. Il materiale ordinato è arrivato tempestivamente e in ottime condizoni! Troverete solo cose di qualità. Il servizio di live chat è ottimo! Max è veramente gentile e disponibile! Spero di tornare presto a comprare da camerakings!