I've bought some LED panels and a matte box / rail kit from Camerakings in separate transactions, both times the items have arrived in good time and have been well packed and great quality. I have also spoken to them by email with some product enquires which they answered promptly and were friendly and helpful. I will definitely be using them again!
We have dealt with my retailers for photography and film equipment for the many different projects we do at www.ivoryhaze.com
I was amazed by their speed of delivery, their product quality, and the fact that the products are the same as the models listen on ebay/amazon - but cheaper, A LOT cheaper.
Recognising that the film production industry has taken a big hit in the global recession, and is no longer the empire it used to be - these guys have introduced a film model perfect for the indie film maker, and even larger production crews.
Great products, and great prices, delivered quickly, and trackable.
As has already been mentioned - you may receive a delivery invoice from FEDEX for import duties, on both of my orders so far this has happened.
Having spoken with the team at CameraKings - (via a quick jump onto the chat system) both times it has been sorted out instantly with the money debited straight to my account (no 30day mess around as I have experienced with other companies ) just good honest service.
As someone who in a previous role did a lot of importing from the Far East, I understand the import taxes are unavoidable - so i credit these guys for handling things with the speed and efficiency that they do.
Customer Service is clearly high on their agenda - and it shows, as it lead me to write this review.
The glidecam and support that we have ordered has been an astonishing addition to our filming setup, and we are already browsing their website for our next purchases.
- wrote review on wrong company cameraking instead of camerakings. can't find remove review so gave an average in accordance to other reviewers.
apologies for error
I bought a DSLR Lanparte Professional Kit V2 with V Mount Shoulder, monitor & follow focus. I have found after about 3 months, the battery pinch did not work properly - what can happen from time to time ... Camera Kings send me today a new battery pinch and that only after two short messages ...
Wow, that's service - PERFECT! Normally, I'm used to getting a good service in Switzerland - but we can learn something from you!
Keep it up - you have understood what is service and customer loyalty!
Choosing and getting a quality rig fast is no picnic, the amount out there is simply mind blowing. After watching a few video reviews I made my choice of a Lanparte boxed kit.
I found Camera Kings and they offered some great deals at brilliant prices.
Quick to respond to each of my emails and questions about delivery I placed the order with confidence. I wasn't disappointed. The rig arrived in 24hrs (paid for the express service), and the gear was top quality.
Would totally recommend these guys, definitely my first port of call for kit next time.
I bought a lanparte rig and I asked if they could dispatch it as soon as possible because I needed it in 1 week (I live in Greece). They actually send the product the same day and it arrived on time. Furthermore, they also replied to my request with an email, which is an amazing thing for the customer, to get some feedback and know that thise people actually READ.
I will need some stuff very soon and I will definitely buy again from camerakings.co.uk
I've purchased a Lanparte basic KIT and a Lilliput Monitor 7" 5D II.
One day after order the shipment was ready for departure.
I'm italian then for monitor (sent from singapore) i've paid a extra customs fee completely refunded in less of a day.
Great and very rapid service in all transactions, transparent site and honest e polite staff.
I just purchased a shoulder rig and Flycam from Camerakings and I can only say these few words. Goods arrived fast and in perfect condition. Most helpful customer service and very prompt with their replies. Free shipping is also a plus. I will definitely buy again from this supplier. Highly recommended.
I orded the Lanparte Pro shoulder rig, complete with the Follow Focus and Pro Matte box, I also ordered a Flycam Vista II stabilisation rig along side this.
The order was completed on Sunday morning, it is now Thursday, so the shipping was extremely fast and efficient, however when opened the door to the delivery driver the packages looked rather small for the amount of gear I ordered. And indeed the Flycam unit hasn't been shipped.
I've contacted Camera Kings and still awaiting on a reply.
However overall they have provided a very good service, with quality gear so far!
Ling Whye Hang found this review useful
I bought several items and all he products arrived in perfect condition. all the products are of exellent quality and really cheap!
they are quick and kind to answer any question. The live chat service is awesome and Max is very competent and friendly!
Really love camerakings.co.uk !!
Questo negozio è fantastico! Il personale è gentilissimo e preparato. Il materiale ordinato è arrivato tempestivamente e in ottime condizoni! Troverete solo cose di qualità. Il servizio di live chat è ottimo! Max è veramente gentile e disponibile! Spero di tornare presto a comprare da camerakings!
I ordered a rig from Camerakings, they were very quick to answer any questions.
The rig arrived very quickly, there was a small problem, however, Camerakings, replaced the part without hesistation, it arrived very quickly.
The rig has been fantastic, great value for money.
Couple of days ago we received a letter from FedEx asking for £17.28 in fees. This worried me a lot, I contacted Camerakings, again, without hesistation they responded to my query.
They asked for a copy of the invoice from FedEx so I emailed it to them, within 30 seconds!!!!! Yes! 30 seconds I had an email to say that the money had been refunded to my Paypal account.
I have found Camerakings to be excellent. I would definitely order from them again, their prices are good, their aftercare is excellent, they answer questions promptly.
I would also recommend to a friend.
Well done Camerakings, wish more online sites were like you.
excelente servicio en la venta, excelente atencion durante el envio, los envios son rapidos , mi compra llego incluso 2 dias antes !!! durante el proceso de envio recibi completa informacion de track number,, y los productos son de calidad realmente profesional!!!! mi cage camera de 9" y mi soporte para lente de cine son totalmente de super calidad, excelentes materiales y terminaciones,ademas de la excelente atencion al comprador, cameraking cumple 100% con su compromiso de precios, al recibir mi envio , fedex me cobro gastos extra, pero camerakings me reembolso todos esos gastos de inmediato!!! cameraking cumple 100% su compromiso de precios,!!! realmente sorprendente, recomiendo 100% a camerakings!!!!
We bought an LED light and a shoulder support. The support came with no instructions and Camera Kings had the instructions with us within a couple of days. The light didn't work and looked used. I thought, "here we go, I'm being ripped off". Then 2 invoices came from Fedex after the site said no import fees. I thought "here we go, I'm being ripped off". I had to send the light back to India, the delivery cost nearly £50. I thought "here we go, I'm being ripped off". Wrong, wrong wrong!!! Camera Kings sent the fastest full refund I've ever received, literally within a couple of hours of saying they would. Including the cost of the item, the cost of the import and the cost of the return delivery.
I would definitely use this company again. OK, things don't always go smoothly but their prices are great and their determined efforts in customer support put bigger companies to shame.
Guys,Ladies, photographers/videographers,film makers,
This is a really fantastic place and fantastic people to do your shopping for your needed gear.
Extremely helpful with super guidance through your purchasing and after sale service.
I just want to point out on the later,it was an issue after the purchase with the product not of their fault though,(manufacturer's mistake).Max from Camerakings (great guy) sort it out In just a few days, keeping me informed daily on the progress.
Best costumer treatment for me in a very long time.Ask for Max ,you won't be disappointed.
I ordered a 3ft CamTree slider, when it came it was immediately obvious it was just too big for me and my 1 man film crew. The Slider itself was pretty fantastic, heavy solid and smooth...but it was just unrealistic that I was going to use it.
emailed CameraKings and they were superb, returned the 3ft and swapped for a more lightweight 2ft slider all within a week.
Excellent communication and service from CameraKings. I would (and already have) recommend Camera Kings for any and all Cam gear.
I have purchased several times in the store.
Once a high-cost product and greatly troubled me buy it online. Then I received the product with some damage because it was sent from India. The store forwarding damaged material and assumed all the extra costs. A professional, and customer satisfaction.
Recently, I bought a cheaper product, but very good quality. This time, the product came from the UK, and arrived perfectly.
They are very professional at competitive prices.
Of course, I'll buy again from this store if I need some products of them.
Really great service and my son was thrilled with the equipment although lack of instructions but he sorted it out.
In the last 2 weeks I have spent approx £1200 with camera kings in 2 separate large orders - I came back the second time because my first order arrived as described at my front door in a matter of days and was excellently priced (with free shipping to the UK). As someone who really appreciates good customer service, I would like to say a massive thank you to everyone at Camera Kings - for me, as someone who was unsure of exactly what equipment I wanted, the highly knowledgeable Live Chat customer services team at Camera Kings gave me some great advise which really helped me make my final purchasing decisions (I'm now the proud owner of an awesome Lanparte camera rig!). From now onwards I know where I'll be buying all my gear from. Great stuff guys, keep up the good work!
All the best,
I researched Camerakings online before making an order with them. However, you can never be too sure of reviews as sometimes too much positive feedback seems suspicious. However, having found a fault with the equipment I was unable to use it on the shoot I had purchased it for and had to return it. Having explained the reasons for my return, Camerakings provided me with some of the best customer service that I've ever encountered (which is completely refreshing given recent experiences with other equipment providers). Thank you 'CK', I won't hesitate to buy from you again!
I've ordered a great and robust dslr rig and a slider with tripod in a period of 2 months and i was exceptionally thankful of the helpful customer service when they helped me figure out and bypass some problems i had with shipping and customs. They took action instantly, serving my needs asap. The products they sell are way better than most of the rivals' same-priced products and they have a vast product range. I would shop from them very soon again. Wholly recommended for the video enthusiast and professional.
On ordering the wrong item (the product line from lilliput monitors was confusing . . .) and not having time to get it redelivered before I left for a shoot, they allowed me a full refund . . . (I was able to get the item from a shop, although I had to pay more...)
This makes them my first port of call when shopping for camera and video equipment.
They were polite and helpful all the way down the line...
At first I was very sceptical about ordering from Camerakings.co.uk, because I've read several bad reviews on Trustpilot. I found out that I was looking at Cameraking.co.uk (No S).
After that I decided to order a Flycam Nano DSLR from Camerakings, as they had straight A's on their reviews.
My order was made on a Thursday, they shipped Friday.
Camerakings sent several e-mails about my order status which was great!
I thought - Oh well, It'll propably take a couple of weeks to deliver, so tuesday I wrote Camerakings - asking for a track'n'trace number.
After work that day, I got home - and there my package was.. I simply couldn't believe that it had already arrived, so I kept checking the label named "Package from Camerakings.co.uk" to verify that I wasn't loosing my mind.
I opened up the package, and there it was - just as ordered.
Great wrapping, great product, SUPER fast shipment, great customer service.
I know where I'll be buying my next camera equipment. :)
CAMERAKINGS.CO.UK is outstanding!
i thought this place and deals were way too good to be true.. but really.. it isnt.
Im from Denmark, and i must admit.. buying my film gear is taken with a heavy heart, and its very personal, but i found camerakings, and now they are my number 1 store to get my gear, and not a single negative thought is put on them.
If you want cheap but good and stabile productions, friendly service, fast free shipping and a purchase that only leaves you with one option.. to tell others about them.. then go on and choose camerakings.co.uk .. you'll be amazed, just like i was and still am!
Had a problem with a part on a Lanparte follow focus system, emailed camerakings, new part arrived by courier 3 days later from hong kong, very impressed by the quick response and the no quibble new part. They even sent two replacment parts.
I'm a photography/videography addict who often spends some money on gear... I come from Italy, and my experience with these guys has been unexpectedly awesome!!!...
I purchased a Lanparte shoulder rig, which arrived in two days by FedEx...
Service has been FAST, EFFICIENT and COMMUNICATION (which i think is crucial) has been GREAT, they really have been helpful!
I will definitely buy from them again... and I will definitely recommend their site to every person i know....
I wish i had known them before......
MANY THANX Camerakings.co.uk!!!!!
I have just recieved a wondlan steadicam system and have to say that service has been really good!
I was maybe a bit fast an inpatient and contacted the support several times. They where fast to reply and very service oriented!
I recorment them highly!
Camera Kings do have an impressive service and as others mention in other reviews are patient, swift and understanding. I ordered camera shoulder mount + matte box kit, I requested a couple of specific swaps/changes in the equipment of the kit and no bother to them, they were happy to meet my demands. The order arrived and I was impressed. In time, I expect their variation of brands/stock to expand and I'll be dealing with them again for sure - I wish them the best for the future. I gave them an excellent WOT rating.
I ordered a Flycam with a arm and vest. Everthing arrived in 3 business days. But the bearing of the center post was broken. They gave me a few tips to fix it by myself. This didn't solve the problem. 4 days after I e-mailed Camerakings about this problem a new sled and gimball arrived.
Great Web shop for a perfect price.
As they promised no additional sales taxes on their website, I ordered a complete camera-rig. Delivery was swift and correct. 2 weeks later, I received a customs tax invoice from the the shipping handler( FedEx) . I emailed camerakings about this, and literally within 10 minutes the amount was refunded. Perfect service!
I'm French producer in France,
I bought some products and 4 days later there were at home with DHL, incredible !!!
Good products, good service, good time !!! Really nice to work with you.
This seller is really serious and it's really easy to communicate with him.
Thank you very much for your professionalism
I ordered the wrong item and they helped me all the way with very quick communication and helpful service. Within a week the unwanted item was sent back and I had received the item that I should of ordered in the first place. They were very patient and helpful and I would recommend them to anyone. Definitely going back to them when I need some new camera gear (which will be very soon!)
I ordered a microphone blimp from CameraKings as it was very reasonably priced, with delivery by FedEx - including charges. It came within a few days and I was delighted when the FedEx delivery man did not ask for any money from me.
But then a few days later I received a bill from FedEx for £4.07 VAT - levied by UK customs and Excise - plus an "Advancement Fee" of £10.50 from FedEX for paying the VAT on my behalf.
I was pretty cross when I got this and fired off a message to CamaeraKings to tell them. So you can imagine my delight when the next morning I found a message in my inbox from them and a message from PayPal to say that both VAT and the extra charges had been refunded.
That is impressive in my book. Good customer service pays because happy customers spread positive news about companies who give it.
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