canada.hudsonreed.com reviews

canada.hudsonreed.com reviews

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About

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Review by confirmed purchaser

good company to deal whit

product was as expected, very prompt delivery and god qualeti for the money.
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Review by confirmed purchaser

Why did we waste all that time shopping around never again !!!!

Amazing product fast like lightening shipping and a 10 year warranty !
Seriously WOW!!!!!
Thank you
Gina Anderson
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Review by confirmed purchaser

Great ordering process and so timely

I have not yet installed my products which were a shower system and towel heater but the ordering process was amazing. Easy and my products arrived faster than our local store. I returned my store order because I received the hudson feed products so quickly. I will definitely buy from them again once I test the products and make sure they work well.
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Review by confirmed purchaser

Hudsonreed Rocks!

Competitive prices, excellent delivery logistics, superb Website...Hudsonreed Rocks!
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Review by confirmed purchaser

Incredible fast delivery

I am very satisfied about my web buying exprerience with Hudson Reed. The delivery y has beeb incredibly fast and the product exactly as described. A pleasure to deal with this compagny on the web.
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Review by confirmed purchaser

Great product good price and quick delivery!!!!

Love the product and price.
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Review by confirmed purchaser

Very Happy

Fast and exact!
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Review by confirmed purchaser

Excellent Service and Product. Package arrived damaged. Better Packing Required.

Sadly have to blame UPS for the damage and Hudson Reed for inferior shipping prep.
Hudson Reed Canada

Reply from Hudson Reed Canada

Hello, I am very sorry to hear you received damaged items, I can assure you we are looking into the issues on the packaging on this product. Regards,The Hudson Reed Team.
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Great Products, Great Experience

I purchased a wall-mount rain head, ceiling mount rain head, and a slide rail with wand for an ensuite bath renovation. The order also included a thermostatic valve as well as a thermostatic valve/diverter. They arrived very quickly ( 2-3 days), and when I opened the boxes I was immediately impressed with the quality of the items. The installation went smoothly, however I wouldn't recommend installing them yourself unless you have some experience in this area, or are very handy.
My wife and I initially went to our local big box stores to look for shower systems and were less then impressed with what was available in store. The products that we did like had to be custom ordered and were two to three times the price of the items we purchased from Hudson Reed.
We are very, very happy with the functionality and look of our new shower system. I will always first look at Hudson Reed.
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awsome to deal with

PURCHASED Single Control Thermostatic Tub Shower Faucet Floor Mount WAS SHIPPED VERY FAST AND DELIVERED AS PROMISED GREAT PRODUCT AT A GREAT PRICE WILL BE ORDERING MORE FROM THIS PLACE
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Review by confirmed purchaser

Exactly as advertised. Great value.

Quick shipment. Arrived within a couple of days.
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Review by confirmed purchaser

Great Transaction!

Very Fast shipping and everything was packaged with care
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Review by confirmed purchaser

Great product I am amazed

Received my rads today. I can`t believe that there is no shipping charges or duty taxes on this product. It looks amazing. I am getting it installed next week . Also it came from the UK in 5 days that alone is a miracle. I send mail to my kids a 6 hour drive in the next province all the time and that takes twice as long to get there. I am very happy. I told this to my plumber and even he is surprised and checked out their website. He originally quoted me a rad that was more than 3times the cost of the one I ordered. So we should all check around first ourselves before we do a reno ,or any home repair............................Thanks Guys ...............Anna-Lise
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Review by confirmed purchaser

Montreal, Canada extremely fast 3 days shipping

Thanks to Hudsonreed. I purchased the minimalist thermostatic bar valve & pro 1 telescopic kit. Arrived via UPS in 3 days. Well packaged. The kit looks great. Good quality. No duty or taxes to pay since it's all included in the free canadian shipping. The price you see is what you pay... no taxes, no surprise. Very impressed by this company. I decided to purchase from them after reading all the reviews.
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Review by confirmed purchaser

Delivered very fast and on time

Very impressed with the service of this company. Outstanding as we live in
Canada and this product was coming from the States. One might think there would
be a hold up at customs. This was not the case.
Great doing business
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Review by confirmed purchaser

Fast delivery, good customer service

I ordered a Interval Fully Recessed Thermostatic Shower Panel & Head from hudson reeds canada website. The shipping was two days to vancouver bc canada from their warehouse in the UK. I received the item damaged as their packing for the item was very poor. I called customer service and they had me send some pictures of the damage and they decided they would send me a complete new unit and that i did not have to send the other unit back. I received the other unit in another two days in good condition. We installed the unit and it looks and functions very good. The fit, finish and quality of the product is very good and worth the price. My only advice is to make sure that you have 15 psi of pressure at your shower or you will get low pressure from the body jets. Also on this unit the functions only work one at a time, so you cannot have the body jets and the rain head or the handset function at the same time, only one. Overall my experience was very good and i will definitely order from hudson reed again in the future!
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Review by confirmed purchaser

Deceived

The most valuable part in a faucet is the valve and it´s not covered by your 10 year warranty. The only mooving part is not garrantied, how surprising is that?
Hudson Reed Canada

Reply from Hudson Reed Canada

Hello Bilodeau, I am sorry to hear you are not happy. We do specify originally that the warranty covers manufacturing defects and not serviceable parts.
Kind Regards, The Hudson Reed Team.
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Over One month to fill an order? This is ridiculous!

I placed an order for a couple of sets of faucets on January 26, 2014. While two items did come fairly quickly the other two items have been a chore to receive. When the order was placed I checked to ensure that there were sufficient items in stock so that I could be confident that they could be sourced. One of the items did finally arrive after several weeks, however, here I am now, over one month later, and they are telling me that the item is not in stock and will require confirmation for a restock order. I checked the website a number of times over the course of my wait to have them shipped and they were still noted as being in stock until recently.
Hudson Reed Canada

Reply from Hudson Reed Canada

Hello Leon, I am very sorry for the inconvenience caused on the order. I can confirm as per my email the item is now in stock and has been dispatched. The tracking number has been emailed to you. Once again please do accept my apologies. Regards, The Hudson Reed Team.
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Review by confirmed purchaser

Super product! Incredible fast delivery!!!

I love that towel dryer. It is catching eye and is very handy.
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Review by confirmed purchaser

On time

I ordered and it showed up when they said it would. What more could you ask for

hudsonreed.com Details

canada.hudsonreed.com 30 day money back guarantee

canada.hudsonreed.com are proud to offer all their customers a 30 day money back guarantee if you are not 100% satisfied with your purchase. Enjoy fast delivery and 100% secure shopping with canada.hudsonreed.com

About this company

Hudson Reed is a global business, which specialises in the supply of designer radiators, hydronic towel warmers, showers, shower panels and faucets, in contemporary and traditional styles all at lower prices than your local bathroom stores. Established 25 years ago, in Burnley, Lancashire, UK, Hudson Reed sells its products through websites in 10 countries. With no expensive shops, showrooms, advertising or brochures, we are able to make luxury bathroom products affordable for 10,000 customers a month. The price you see for the products on the Hudson Reed US and Hudson Reed Canada websites is the price you pay no added taxes or duty. All our products comply totally with US and Canadian specifications and regulations. Products are shipped by UPS or FedEx from our state-of-the-art warehouse located in Olean, New York. Hudson Reed takes great pride in the quality of its customer service, offering secure payments, a no-quibble, guaranteed 30-day returns policy, free delivery on all orders, UPS or FedEx tracking on all orders, delivery guaranteed within 3-5 working days of the order being placed.

Visit canada.hudsonreed.com

Contact information

Call us on: 1-877-778-8460
We live here: Unit 1 & 2 Dawson Court
BB11 5UB Burnley
United Kingdom

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