I normally don't leave reviews but I was so impressed with the service that you have provided me that I had too. I've had so many problems in the past trying to apply for visas to get into the united states, Capital Visas was the only company that I rang that actually pointed out to me what I had to do, in-fact they helped me step-by-step to successfully apply for my visa, and it couldn't have been easier.
The worst decision we ever made was to use Capital Visas. Our first caseworker never returned calls and then left suddenly and all the documents we had scanned and emailed to him were lost. We were given incorrect and conflicting advice by the case workers. It took them 6 attempts to get the online application form right - they kept sending us old versions that we had previously amended. My husband turned up at his first interview with a TB certificate that was not correct. The regulations had changed several months before and all the caseworker could say was "that's amazing". Capital Visas had also supplied my husband with the wrong form, an application to get married instead of one for people that are already married. At least 3 different people at Capital Visas had looked at the TB certificate beforehand and I had been assured that everythign had been properly reviewed. My husband's visa was not surprisingly refused due to a minor issue that could have been put right if Capital Visas had only done their job in the first place had they properly reviewed all the information we had given them several times. Capital Visas apologise but never accept any responsibility even for their staff giving incorrect information and they will not give us a refund. They will never give you the name of any of their directors if you have a complaint.
I wanted to get indefinite leave to remain for my family which was 4 applications and i got them all complete applications from capital visas. they also gave me 15% discount which was about £200 they were very useful thank you