CardProcessing.co.uk reviews

CardProcessing.co.uk reviews

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Review by confirmed purchaser

Brilliant service

Nothing was too much trouble.
Excellent experience!
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Review by confirmed purchaser

Very good

Really good and helpful And no problems
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Review by confirmed purchaser

Very helpful, professional and courteous.

Steve was very helpful and knowledgable. he helped get us set up in non time at all and we are very happy that we are now able to accept cards over the phone and face to face.
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Review by confirmed purchaser

steve carter was a pleasure to deal with, no bull offered good deal, excellent

steve presented him self and straight away i had a good feeling that he was not going to waste my time.only a few weeks before had a rep from another company offering the best deal ever and was very pushey and tried to get me to agree there and then,when i said i wanted to compare prices he then said let me know if lower than his quote and he would see if he could better deal,this just made me think that i hadnt been offered best rate.steve looked at what i was paying and turnover gave me a price saving money on card machine and much better rate than i have been paying and far better than rep from other companys best deal.have allready recommended to others and will continue to do so.thank you steve geoge arnold. G ARNOLD MOTORCYCLES
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Review by confirmed purchaser

Great service and excellent pricing for a self employed business man

I received a call on my mobile whilst installing a 6 x 10 foot deck for one of my clients in Doncaster. I previously relied on taking cash and cheques but have had a few bounced cheques after starting the job, and also problems getting final cash payments off some customers. After talking with the gentleman from cardprocessing.co.uk on the phone I decided to have a look at taking card payments with them and agreed to see the local lady, Debs. I had previously looked into it with my bank and decided I couldn't afford to put the service in place with the charges they have, set up fees, rental, rates, pci, etc.
The rep that came to see me, Debs, was polite and understanding, I didn't feel forced into anything and the pricing seemed better than the banks. She knew all the ins and outs and explained everything to me in simple, clear terms. I decided to use the quote to shop around and see if there was anything cheaper available. After several calls to various Chip & Pin providers I went back to Debbie and signed with her as I struggled to find a more competitive price or better service. Upon receiving my terminal, a GPRS mobile machine, I called the office to get it set up and the service was top drawer! Up and running within minutes. Now all my customers pay on card, which saves me time going to the bank and I know the funding is cleared at point of sale. No jobs started without payment anymore! This device has made my working life a lot simpler and am very happy with the level of service and the cost of the machine I have with Cardprocessing.co.uk.
Have already recommend them to my friends that are in business. Give them a call and see what they can do for your business.
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Review by confirmed purchaser

Initial introduction by the Rep Debbie Faulkes was enough to want me to proceed

It was Debbie Faulkes that was recommended to me and her assistance in getting a new account set up and processed with speed was what made me feel assured I had made the right decision with Card Processing
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Review by confirmed purchaser

Quality Service, Quality Price

They beat any other quote. Terminal is fast and easy to use. Mrs Deborah Faulkes was extremely helpful and efficient. She was very polite and thanks to Mrs Deborah Faulkes i will Recommend the Company to friends and other businesses. I feel that she is a great asset to your team and we were extremely pleased with the quality of service and professionalism that she provided to us.
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Sharks

Been with these guys for just over 18 months, sorry to say not an enjoyable time, take take take, that's all it is, even costing me £360 to cancel, shocking, worse than any bank I've ever dealt with.

Edit to reply to your reply.....Why should calling you now help me out, it sure as hell did not when I called asking for help with becoming PCI compliant, you didn't want to know and instead charged me £17 per month for the pleasure, Your reply to this review is purely to try and make out you care, you even tried to have this review removed, I had to prove to Trustpilot that I had done business with you, as the title says, "Sharks", end of.

Edit 2..... And still you keep invoicing me for an account closed almost 2 months ago, how the hell you are still in business baffles me, oh, I know, you are because you keep screwing people out of money, shame on you .
CardProcessing.co.uk

Reply from CardProcessing.co.uk

Hello Pete,

We are very sorry to hear that you are unhappy with your account. Early termination fees may apply as per our terms and conditions. Should you wish to discuss exiting your contract early please contact us on 0845 2000 435 so that we can do all we can to resolve this issue for you.

Kind regards,
Olivia
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Review by confirmed purchaser

SUPERB, EFFICIENT AND FRIENDLY

After shopping around for some time for the best deal and prices to enable us to process card payments both in our retail premises and at exhibitions, Deborah Faulkes at Card Processing gave us some really competitive prices and went through the process in a efficient and friendly manner . She made things easy to underatand which was something we had not experienced with other companies, and this was one of the main reason we decided to go with this company and we are so pleased that we did. Our card machine was up and running in less than a week and our turnover has almost doubled since installing our card processing machine, all thanks to Deborah and Card Processing. Cannot recommend highly enough.
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Review by confirmed purchaser

Helpful, Cheerful and Honest. You are told every detail nothing hidden.

The approach from the beginning was good, I did not feel I was in a corner unlike other companies. Attitude throughout was great, and very helpful. I have already recommended your company.
Yes, all in all very happy.
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Review by confirmed purchaser

CardProcessing has become a key tool in our business!

Card Processing has become a key tool in our business, it gives us peace of mind for processing orders at a rate that is hardly even noticeable. Both the customer service and the rates we receive are superb! Card Processing for me has been the first merchant service company that want to help our firm grow and not just take a percentage of all sales. Any hiccups or questions I have had with the machine has been sorted out the same day and the rates and charges we receive are hardly even noticeable.
In this modern world of chancers and bad payers, Instant guaranteed payment is the best way to feed your business cash flow
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Review by confirmed purchaser

Fantastic service

Deborah was a really friendly and very helpful person. She expalined everything clearly and answered any questions we had with ease. I would most definately recommend her and the company she works for without hesitation. Thank you.
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Review by confirmed purchaser

Fantastic service and backup support

I would recommend this card provider to anyone they are competitively priced and the support is very helpful and efficient
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Review by confirmed purchaser

No fuss. Fast & Friendly service

The paperwork was simple to fill out. Machine arrived within a couple of weeks & we were on line within a few minutes.
No problems along the way & great support from Henry Peckett.
All in all, a good experience!!!
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Review by confirmed purchaser

Superb!

I have just spoken to a gentleman at Card Processing who I asked to help me with my PCI compliance certification. The gentlemen could not have been more helpful and extremely polite and professional. Once the compliance certificates were complete I asked the gentleman about bank account details, he asked me to send an e-mail with the details which I did. We have subsequently spoken again and he confirmed he will check everything at his end and the banks and ring me back tomorrow to walk me through installing both machine and undertaking a couple of test transaction.

Excellent customer service I wish all our suppliers were as good as this.
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Review by confirmed purchaser

FANTASTIC SEAMLESS SERVICE

I WOULD HIGHLY RECOMMEND CARD PROCESSING.CO.UK,THE SERVICE FROM START TO FINISH WAS EXCELLENT,THEY MADE THE WHOLE PROCESS SEAMLESS AND MOST OF ALL VERY COST EFFECTIVE.GREAT SERVICE.THANK YOU.
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Huge relief!

On signup to CardProcessing.co.uk I was asked if I'd leave a review at some point on TrustPilot (good or bad)! And well, I have nothing but praise for this business, 6 months on.

Got a quote and signed up online via their website, was accepted, received merchant account bank details and x2 card processing machines within a week.

Really happy with level of service which was put to the test when one of our card machines went down at a busy time of the year for us. Support service kicked in and was up and away again WITHIN HOURS even though I was told might take a day to resolve. Highly recommended purely to the fact that they exceeded expectations, up until now.
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V.Good - Painless switch.

Been with PDQ Payments Limited for a few months now after I received a quote and signed up online with their cardprocessing.co.uk site.

Had no worthwhile issues to flag up. I switched for the better rates and lower card machine fees which will save me just under £1k this year.
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Open & Honest.

Sales people, I detest them with a passion. As a business owner, I don't need any sales patter, my time is at a premium, so what I do need, especially when it comes to merchant accounts is clear and transparent UPFRONT pricing.

This company was easily found via a Google search for 'card processing' and when I compared to the competitors, it was much easier to find out exactly how much I'd pay due to their online quote and signup process and not having to call, or request a call back.

Highly recommended.
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Big thumbs up!

Usually only bother completing reviews for when I'm naffed off with a service, but as these guys blew me out of the water with my expectations, I have to come on the the olé faithful TrustPilot.co.uk to leave a quick 'thumbs up'.

Like Hammerite paint, they do exactly as it says on the tin. As a small business owner, the most important thing I look for when contracts are involved is that it can be the shortest possible length and that, in these circumstances, the card processing rates don't cut too far in to my profit margins.

Furthermore, I LOVE their upfront approach - all pricing is upfront on their website and you don't have to wait for a call back before you get the vital info you need; how much it will cost.

So far, one happy customer.

CardProcessing.co.uk

Capped Rates

The cost of your equipment will remain fixed for the duration of the contract. Furthermore, we won't voluntarily increase your card processing rates. Should price increases be forced upon us, by the card schemes or our Acquirer, we will simply pass on the mandatory increases, but not use it as an excuse to increase our margins.

Super fast set-up

Our super fast sign-up process allows UK Businesses to apply for a Card Machine & Merchant Account facility in minutes.

Customer Service

Our UK Helpdesk are on-hand to provide you with industry leading terminal support, with free next day replacement service as standard. Your dedicated area Sales Manager will ensure you achieve PCI Compliance from the outset & install your new card terminal for you upon delivery.

Automatic Till Roll Refills

For £2.50(ex VAT) a month, we will ensure you never run out of till rolls, by sending you a box of rolls every 1,200 transactions. It's all automated, so there's no need to place an order for rolls ever again!

Payment processing for SMEs

Yes, that's right. Here at CardProcessing.co.uk we're proud to serve the UK small to medium business market - infact it's all we do!

Visit CardProcessing.co.uk

Customer Services & Helpdesk

Call us on: 0845 2000 435
We live here: Caldicott Drive, Heapham Road Industrial Estate
DN21 1FJ Gainsborough
United Kingdom

Category

CardProcessing.co.uk is ranked 5 out of 7 in the category

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