As always, dealing with this company has been a pleasure.
Items arrive when they should.
The prices Quoted are excellent.
On the odd occasion that I have to return an item (because of my ordering error)
The process is remarkably easy .
Dealing with customer services is simplicity in itself ,as the staff are far superior to other sites that I have dealt with in the past.
Ordered a new car battery at a very reasonable price, unfortunately the credit card company had a problem with my address and would not authorise the purchase. After several phone calls and e-mails the matter was resolved and the battery was delivered the next day. Excellent service, first class customer relations and product exactly as described.
I had not used carparts4less before, however I am impressed with the quality of the parts. They were OE quality without main dealer prices, delivery was next day and the courier tracking was excellent.
I would have no hesitation in using carparts4less again,
Ordered wipers via their parts finder where, if you put in your reg number, it will then come up with what exact model car you have and also the correct parts for your car. Ordered wipers they listed, when they arrived it soon became apparent that these wipers would not fit onto a conventional wiper arm, which my model of car has. After emailing them to inform them of their error they emailed me a return number and said they wont collect the incorrect items and asked me to send the items back, no hint of an apology for their error. Fine I thought, as long as they refund the carriage back to them. Received an email today to say that unfortunately they don't cover the cost of return carriage.
To sum up, they tell you the wrong part you need, they send the wrong part, don't apologies for their error, expect you to return the item and for you to pay the return carriage.
Terrible customer service!
Iain found this review useful
Never bought car spares online before and had a search for some brake pads for my daughters car. I found the car parts 4 less website very informative, complete with photos of the parts so at least you can see if it is the right variant for the car I question.
There was a choice of manufacturers available with all the prices displayed. It's a while since I bought any brake pads, but I felt that their prices were very good and the delivery by UPS was included (next day delivery if required at a small cost). If I need any more spares then this is the place to look first.
On a side note, my local car spares didn't have the parts I needed in stock when I checked, somI could have got them quicker from Car Parts 4 Less if I needed them in a hurry.
First of all, the website is awesome and very cool to use. Fast finder tool is just amazing. On top of that, they deliver via UPS.
I have used this website few times and every time the transaction was flawless. I will 100% recommend this company to anyone looking for good quality parts at competitive prices with good customer service and satisfaction.
I thought i’d take out the time to write a review as I feel Carparts4less deserve some credit...
I’ve been using them for some time now and have never been let down by their service.
The biggest plus point in my opinion is their rock bottom prices for well recognised (original manufacturer equivalent) brands, – MUCH CHEAPER than my local supplier and they also seem to be cheaper than the other fellas online!
As if this wasn’t enough they’re even doing a ‘Spend and Save’ promo at moment - can’t ask for much more really...
To sum it up – quality parts, great prices and excellent sales/after-sales support. Well done guys - you have a loyal customer !!
After using several local motor factors to buy service parts for my car I finally decided to try out Carparts4less. I was wary at first, as I had never used an online parts supplier before. But I was assured by their straight forward returns policy and best price promise.
Anyway, so far so good i thought so I went on to order a couple of parts (not a very big order cos I wanted totry them out first!) .. their delivery service was spot on! (must say when I saw a UPS van turn up at my door step I knew there was no messing around here! )
So.. definitely a great find for me, and will certainly be using them more often as they proved to me that they CAN deliver - two thumbs up from me! :) ..
I always order my parts online, and have used CarParts4less once before. I have recently purchased a different car, but went for the normal parts.
When they were delivered, i went to fit them to find that the Air filter was the wrong shape - I spoke to Alex from the Customer Service team who showed me what went wrong. The filter was replaced, and the car is up and running like new.
So, parts and prices are perfect - but it should be a bit more obvious if there are different parts to choose from.
i have always given my car to my local mechanic to service, however as its getting older i thought i'd give it a go myself.
it was quite easy to find the parts, and i paid using Paypal as it was my first time using the site.
all of the parts turned up, however i did notice the brands you order aren't always the same - I selected Hengst, however i received Bosch which i found out are both the same.
using a Haynes manual and a few basic tools i managed to change the oil, filters and front pads in one afternoon and saved £120!
This is my first purchase from Carpartsforless and it all went as planned.
The quoted price for the parts was good, the correct parts turned up within 2 days on the standard UPS delivery. So all in all I'm happy.
I will be using them again. Thank you
I ordered from them and the parts ordered - fuel filter and air filter was good quality and delivered fast.
Very satisfied about the items also the packing and postage. keep on the same price and free delivery and you will win more customers and money.
I will sure recommend you to my friends.
After my car failed its MOT, the garage had, what looked like a long list of faults, and had advised it might cost upto £400 in parts. Being a lady im always wary of things which im not clued up with.
I found this website through a friend, who does alot of work on his own car, so I gave them a call.
I would like to extend my thanks to Gary, from their team, who took the time to ask me to email in my MOT sheet, and he then called me back, letting me know the prices and part numbers of every part. I was very confused because the parts in total came to £70 and they gave me free delivery!
I was lucky enough to get the parts fitted for only £30 by a friend, meaning my total bill was only £100. The car has since passed its MOT and only needs a service in a few months.
Once again, a massive thanks to Gary who is a credit to his company, and I will shop again for my service parts!
I have often purchased service parts for my families cars from eBay and local parts shops, however I stumbled across this website last month.
I ordered 3 service kits, and a set of front brakes for my car and the total came to just over £110 - however I found a promo code for £15 off, making this bargain of the century.
I placed the order late on Friday night, and I went for the economy delivery, as I wasn't in a rush, and for only 99p its a bargain, however i was surprised that the order turned up, in 2 parcels on the Tuesday morning.
All of the parts were excellent quality, and i was really pleased with the service. I will happily shop here again when i next need car parts.
It's so much easier to sit at my laptop, key-in the reg. for the car I'm working on knowing I'm going to get the right parts first time, probably the next day.
I hate trolling around the car parts shops collecting prices and availability of the parts I need only to find the same stuff online at carparts4less literally for less.
A box arrives, usually quicker than they say - but they have to allow some leeway don't they, often in the morning and I'm ready to work.
As the Meercat says; "Simples"
Amazing cheap prices and all quality stuff..
My local garage mechanic got a bit upset when I showed him the prices I paid for an LuK Clutch Kit. That's cheaper than I pay, he said.. and I saved £167 over every other site I checked..
I don't know how they do it, all I know is I'm glad they do.
As someone senior in years, I found the carparts4less site very easy to use and buy. You just put your car number plate into the box provided, press go, and all the parts they stock that fit your car come up on the page.
I needed a complete service kit for my Volvo 240 1976 (S edition), Oil Filter, Air Filter, Diesel Filter and a set of front pads.. I had the whole lot in my basket in less than 5 minutes..
Arthur from UPS (I know him from my Legion), delivered the following day.
As an old boy who loves cars and bikes, this is a great site that's very easy to use. I had told everyone down the Legion about you, and I'm sure you will get more orders soon.
I felt I had to today.
Having spent 3 hours on ebay yesterday searching for a clutch for my Vectra, I finally found a new clutch kit for sale at £150. Bargain I thought compared to the Main Dealers price of £285. Just before clicking the button to buy, I heard an advert on the radio for Carparts4less..
I googled them, and hey presto... what an easy site to use after all that messing about on eBay.. £127 in the end, and my boyfriend was well proud of me when I told him.. and apparently LUK is a very good make too..
Thanks guys, saved me a mint.. and arrived next day..
I came accross your website by typing in "car parts" to google, Im glad i did because what i found was an easy to use website full of fantastic offers & promos. I used your regestration look up to identify brakes for my bmw. You had so many choices in quality that i had to do some research myself before i bought, Im glad i did, I chose your Pagid range because of their name in the industry and was more impressed to find out that its.
The two best bits were that i couldn't believe the price that i actually went through the process again & the parts were with me the following day!
What a complete service, Will be back for more in the future
Ronnie Nooding found this review useful
Why didn't I find you guys a year ago when I had my awful Citroen Saxo.. I think I must have spent more than £500 on parts with GSF.. Only to now find you guys where I could have saved a fortune..
Thanks very much for delivering my parts after 6:00pm as I know you must have pulled some strings to make this happen...
Told all my family about carparts4less and told them to use you..
Arnold Clarke found this review useful
Last week, due to a really bad lady driver, I ended up requiring a new bumper, wing, radiator headlamp and condensor.
The body shop quoted over £1,400 to supply and fit the parts, and if i went through my insurance the excess would have been 800.
Luckily I shopped around and got the parts, delivered in 2 days, for only £300 - it then cost me £200 to have then professionally sprayed and fitted and my car is like new (atleast the front is)
The parts were very good quality, and the delivery was fast. I would give them 6 stars if u could.
I've used this site 4 or 5 times now in the past year, as i do a lot of my families car servicing. The parts are excellent value, the cheapest around, even compared to ebay most of the time, and always get them pretty quickly! Engine oil especially is particularly good! Would highly recommend if your after saving a quid or two on your car maintenance! Thanks
I was really impressed with your customer service team when I needed new wipers for my Polo.
I really guy called Pete took my call and talked me through the online ordering process.. He was a really funny guy, and made the whole process great fun...
However what I was most impressed with is how he told me to make sure I order online using their secure payment system, or via PayPal rather than give my credit card details over the phone...
They seem a very trustworthy and honest company, and one I will recommend to all my girl friends..
Thanks Pete, hope to speak to you again very soon..
I have only normally ordered car parts from ebay before now, however after seeing some really good reviews I thought i'd give them a try.
The website was very easyto use, I entered my registration and selected the parts I needed. Most of the parts were easy to find, but there were 2 different air filters for my car, with different pictures.
I used their live chat service and one of the opperators explained which one I needed (now ill know for next time!)
I used their standard delivery, only 99p however it turned up 2 days later, with UPS (some negative reviews I saw mentioned Yodel? So I guess they have switched)
Parts were packed nicely, the oil had a seperate sealed bag to stop leaks, and all together very impressed.
I will use again
I purchased a pollen filter which was incorrect and advertised wrong on the site. I was promised a refund for postage and packing to return it but never received it now ignoring my emails.
Parts all in stock, paid for next day delivery. Didn't arrive, was told it was due to ordering staff taking the afternoon off. Didn't come next day either. Finally received 3 days after order. Terrible customer service, attitude of 'I'm sorry sir, but it is tough, we have your money and you will get your parts.....sometime'
Would return for future items without doubt
The Best Site for Cat Parts - No Competition... Why?
This is now the 4th time I have used Car Parts 4 Less, and I just cannot believe their prices. My local Garage got very upset when I showed him how much I paid for the Clutch in my 2004 Volkswagen Golf... 'That's less than I pay from Unipart' he explained..
This seems to be all I hear whenever I show friends and family the prices from Car Parts 4 Less.
They have also recently changed their carrier from Yodel to UPS, and I must say, that the chap who delivers looks extremely smart, very courteous, and always has a friendly smile on his face.
I have also noticed that they now sell performance car parts, and since telling my son, he again said 35% savings vs Demon Twiks.. (Whoever they are)..
All in all a great price, great service and most importantly an easy to use Website..
You just enter you car registration number, and the parts for your car come up straight away... Even I can't get it wrong... (Although Imdid have to give them a call when I needed the EGR valve, and I could not find it straight away...
Mark, who I spoke to was very knowledgeable and helped me out no end..
Don't take my word for it, try them out for yourselves... Trust me you won't be disappointed..
Tom White, a difficult man to please... Well done Car Parts 4 Less
C/Services did an amazing job in resolving an issue today. Spoke to them at 15:30 and a replacement was delivered before I arrived home at 17:30. Truly brilliant service. I look forward to ordering more parts from them later this week
First battery supplied didn't fit the vehicle even though it was listed on the website as being for this vehicle. They are unable to do an exchange so I had to wait for collection of the car battery and order a 2nd one. Who knows how long I will need to wait for a refund. Second battery arrived and it hadn't been handled correctly so the bag was full of battery acid and the battery indicated it needs to be checked as it is no longer fully changed. Currently awaiting collection of the 2nd battery. I am £80 down, have no working battery and I have no idea what is happening about delivery of a 3rd replacement one. Only get 1 email per day so very drawn out and I find it amazing that the company is unable to deliver a replacement while collecting a faulty one. The company seems to struggle in the areas that you expect internet dealing companies to excel in. If I ever get my car started and get a refund on the TWO batteries I have purchased so far I may have a different opinion but at the moment I'm struggling
Tyler White found this review useful
I ordered 2 sets of nissan front wheel bearings, and 1 set of rear bearings, ordered on the 27th june, payed for next day delivery £3.95, i was going to chase when i got in, they arrived at 14.00pm monday, and they look top parts.would have no trouble in using this company again.
after my search for an exhaust for a corsa,i ordered the one listed as the year,this arrived ok,except for being for the wrong year,i phoned them up and tried to explain the situation but the guy on the phone couldn't find an alternative in his search,i had found the one i wanted so i had to re-order via internet. they did pick up the other one,no questions asked,however despite paying extra for next day delivery the replacement still took three days to arrive
I tried loads of local companies to get the springs I need for my car so it would pass the MOT. They all had to order them in and the prices were expensive to say the least. Then I tried Car Parts for Less. The price was better then any other I had tried,but I had reservations as I thought they would not arrive in time as I needed them for the Thursday morning so we could fit them & make the retest. I ordered them on the Monday & sent an e-mail to customer service explaining that I needed them on Wednesday. As promised they arrived on the Wednesday,we fitted them on Thursday morning & the car passed it's MOT retest. If you want parts delivered to your home at a price that will probably beat your local motor factors give Car Parts for less a go. I will certainly use them again for any parts I need.
To reply as a company, please log in to your business account.