I was initially going to do the check by texting the premium number to get all the promised details. I didn't have the phone at that time, though, so I went the online route. Paid same much as for the sms service and received very generic, basically worthless info (for example, the number of former keepers was not there). My fault that I didn't check the sample report, which I advise you to do beforehand, but the way the website is constructed made me think that I would get the same level of information. Not a substantial loss I incurred, nevertheless an annoying experience.
....activating your guarantee is virtually impossible unless it is done at the time of the search, which is difficult because it requires obscure information you are unlikely to have until you complete the purchase.
The report is ok but what they don't tell you on the homepage or selection page for silver £2.99 gold £7.49 or platinum £11.99 is for the full platinum check you will need the V5 registration document information. If you haven't got the V5 info you won't be entitled to the £10,000 insurance.
Used Gold Service , came back as " Not Clear - vehicle on Police stolen list "
Police unhelpful - would not clarify vehicle status Data Protection act , recommended contact DVLA. Contacted DVLA would only speak to registered vehicle owner! what chance do you have ?
Emailed car statuscheck via email [ no telephone contact available ] Zilch 24 hours later no contact ?
Turns out the private number plate on the vehicle was previously on another vehicle owned by the vendor in 1999 ! and was reported as stolen then [ still on the register today.
Therefore unclear report and no response to enquiry regarding report. Negative Feedback
Very detailed report which highlighted something which turned out to be unimportant but I was happy it was brought to my attention. The information contained in the report led to me purchasing the car.
When I checked out the car I was going to buy it came back as an Insurance write off however I didn't tell me would category the write off came under. Most car checks tell you the category off a write off so you know roughly how bad the damage was. So I was not impressed as I paid for the Gold Check and expected it to tell me the category off the write off. However due to the fact that it was a write off I am no longer buying this car.
I would recommend this service to anyone, it took only 5 minutes of my time and the result came back immediately. Luckily the car i was checking was fine but if there had been a problem i would've known before buying it, i will use this service for all future car purchases.
For £12 the peace of mind of doing the full check and having a guarantee is definitely worth it. My only negative is that as I started completing the information I was asked for information I did not have to hand (eg Chassis number). I was concerned I would not be able to complete the activation and would lose my money and was irritated by the thought this might be a deliberate ploy but it turns out you could complete the activation later. I think this needs to be clearer in the earlier pages to avoid customer frustration. Overall though I was very happy and can sleep easy despite handing over a considerable sum of money to someone I have never met.....
I found the site easy to navigate and it provided all of the information I needed quickly. I was making an offer based on the results of a basic HPI check, and needed the information briskly and without fuss; the site did this, and I cannot complain.
Basic check is very good value. In my particular case the next tier up wasn't!
Very detailed report. Not liking a misleading price, advertising for half the price but charged full amount on receipt.
The check results were clear and easy to understand, but did not include the bike's frame number so I couldn't check it immediately when I inspected the bike. I ended paying a deposit anyway (either that or possibly lose the sale to someone else) and just hoped that when I got home to complete the validity check with the frame number that I found on the bike that it would be correct. I can understand why the number was not shown on the report but a reasonable compromise I feel would be to show just the last 6 digits of the number to give a possible clue at the inspection as to whether there might be a problem.
NOTE- If I had had a smartphone with internet access with me when I carried out the inspection I could have completed the validity check while standing next to the bike - and awarded a full five stars for this review.
We had recieved the log book for the car we bought for our daughter as when it was advertised and we decided ti buy the car after viewing it and having the test drive, the purchaser offered to drive it to our home roughly 12 miles away. I checked the mot but when I suggested my daughter go with her dad to take the purchaser home, he said she dosen't have to sign it as he would see to it. i thought that maybe he knew best and my daughter did not have to sign the log book! So when we recieved the log book in the post I was grateful to have the evidence in black and white and to my horror the car was a cat c' . I would not of minded if the purchaser was honest as my own car is a cat c through an accident which was not my fault. So yes a small amount of money for peace of mind in black and white.
Was easy to use, very affordable, and exactly the information I required!
This couldn't be easier, type reg number, select level of information required and there you have it, all on screen.
What was a surprise is that you can pay with Paypal to make life even easier, so click pay, enter Paypal password and get back to your life within 1 minute start to finish !
Wasnt happy with what I got for my money, Done a review on a van came back with no info about van just age,no finance owing and not been invold in accident ,have used someone else before for less money and I had a copy sent to me in post to keep, wouldn't use you again !!!!!!
As this was the most I'd spent on a used car, and in a private sale with "caveat emptor" I thought it would be worth doing a check to make sure there was nothing dodgy, All my other research and gut feel told me the deal was straight but it did seem worth checking. I searched a few HPI type sites and there is quite a difference between the prices and the level of service and the cheapest is definitely not the best value. The one feature that I deemed essential (outstanding finance secured on the car) was missing from many of the offers. My only niggle with this one was that there was no back-up the mileage on the car given. This wasn't clear in the service description, but it didn't say that it did so the fact that it didn't should be a surprise. Overall worth the fee for the peace of mind.
We had actually written out the cheque for the vehicle, but at the last minute decided to do a HPI check. So glad we did - it showed that the vehicle had been subject to a total loss claim (either damaged and written off or stolen and not recovered).
Very happy and will definitely use the service again next time we are in a similar position.
I was on my way to buy the van with cash in my pocket the eBay site did not tell me the van was a write off the guy was a little economical with the truth
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