DO NOT EXPECT VALUE ON SITE!
After posting my phone, I waited and it was judged (surprise surprise) as being damaged, although in VERY good condition. This was down priced from £118 to £23! I declined and was lumped with a VERY HEFTY £8.95 charge. I grumbled and "oh it has been regraded" and I was not offered £100. This has been paid today (1st March) after sending the phone on 29th January!!!!!!!!! Oh, and was only paid after threatening a CCJ against them. If you have been done visit www.moneyclaim.gov.uk and sue their arses off. SEEMS TO HAPPEN AN AWWWWWWWWFUL LOT. MAZUMA ALL THE WAY!