I sent my iPhone 4 in after receiving a quote of £137. The phone is in excellent condition with the exception of a tiny mark on the screen the size of a pin head.
I was then sent a revised quote of £48 due "apparently" to excessive scratching on the screen and a cracked and damaged back casing. I do not know where these observations came from as I said above my phone is in excellent condition.
Needless to say I rejected the offer and had to pay £8.95 to have my phone returned- a complete rip off when it only costs £6.90 for recorded delivery. When I received my phone back, a week after paying my return fee may I add, surprise surprise there is no scratching to the screen or damage to the back casing.
I sent an email of complaint expressing my anger to which I never received a response.
DO NOT USE THIS COMPANY THEY WILL TRY TO RIP YOU OFF.
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