So sent my Nokia Lumina 800 off to them which they offered me £77 Didnt here anything for days called and no one ever picked up Then out of the Blue got a email to say the new offer was £27 due to scratches on Phone. The phone was perfect b4 i sent it. Then to top it off had to pay £8.95 to get the phone back. My advice sell on ebay These want closing down
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