Dishonest. Not to be trusted
They made the best offer of £261 for my Samsung galaxy 3, which had just had a new screen fitted under warranty. Once they had received the phone they made a new offer of £94., saying the phone was damaged. When I explained that it had only just been repaired and was in perfect working order, they said "pay the return fee or accept the offer". I was then obliged to pay them to return the phone.