Trying to scam people out of decent handsets, avoid at all costs
I recently sent my Samsung galaxy S2 off to these guys as they had the best offer for my phone. I paid to send it special delivery and it was well wrapped. When they "examined" my handset they emailed me an offer less than 50% of the online quote I'd had because "The back casing was cracked/scratched". I was not impressed by this and so had to pay £9 to get the phone returned to me. When the phone came back the phone was not scratched or damaged as they had claimed. I took my handset to CeX and they gave me a sensible offer for my phone in almost mint condition.