I also was taken in by the very good price, initially offered by this company, for my i phone 4. The phone was in good condition for being two years old, no cracks or damage. I packaged the phone up and sent it down to the company. I was initially offered £138 for the phone which was by far the best price. On the company receiving the phone, I was informed by them that the phone had excessive scratching and the back casing was damaged or cracked. They then revised their offer to £48. I was then forced to pay £8.95 to have my phone returned. I waited around a week and my phone still had not arrived, so i emailed the company to inform them of this. The next day my phone arrived by special next day delivery, meaning, I had to prompt them to sent my property back to me, even though i'd paid for the privilege. When i received my phone, i found it to be in good condition, with no damaged or cracked back casing, meaning this company had lied to me in the hope i would accept the lower price. DISGRACEFUL, avoid at all costs!