I got a quote for my iphone 4 which was in perfect condition for £138. Got sent a ridiculous envelope for it so i bubble wrapped it up and sent it off the beginning of april. They then emailed me to say that due to moderate wear and tear it was only worth £62! I accepted it because i knew if I asked for it back it would probably come back smashed. On April 17th they said i would receive a cheque within 10 days. I called them on the 29th April and 2nd May to say that i still havent received this cheque and they said it was in the post sent out 2nd class so may take longer to get. They hardly ever answer the phone and i have sent them emails. Think i have been done! DO NOT USE THIS COMPANY!!!!!!