Scum, do not use
The company stated my phone was in bad condition, which is was not. Then upped the money to a more satisfactory amount after I had paid the refund charge of £8.95. They then stated the money will be in my account within 10 days along with a refund or P&P, nothing! I emailed them after 21 days they said there is funding issues and cannot send my phone to me because they have recycled it, meaning they have stolen my phone and not given the money for it. Two months down the line, many emails and no money or response!!!! I have taken legal action rather than going up to their office and seeing how they react for stealing my goods!