Con artists leave well alone
Sent off an Xperia T in late September as they quoted £122.02 the best i found. Got an email back stating they found 'Excesive scratching' so can only offer £42. I rejected this offer in early October. I kept chasing they said my issue was passed to accounts who are very busy. I eventually tracked down a phone number which was removed from the web site, twice I waited over 15 minutes and got no answer. Now I find my account on their web site is disabled. My advice take a hit of a few £ and use someone else, do not go near these con artits.