Cash 4 Phones reviewed by

Bexhill, GB

3 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

DO NOT USE THIS COMPANY!

I sent 2 phones to cash4phones in early October. One was in perfect condition the on line site offered £120 and £30 for the other. They sent a message saying the £30 one was fine but the other one has significant cosmetic damage and would only offer £80 for it and to send back would cost £8.95.I contacted them and said I was unhappy,they "reviewed" the phone and offered £100 which I reluctantly accepted. According to them the payment has been agreed and forwarded to the accounts department for payment, this was on the 25th October. Since then I have sent queries on their site every other day and have had only one reply apologising saying they were experiencing problems and I could expect payment very soon. I have not received any money and looking at the number of people complaining on Trust Pilot, I am not sure I will. I have contacted Watchdog and strongly urge others who have been robbed by these con men to do the same. I will also be reporting them to Trading Standards as well as issuing proceedings in the Small Claims Court.
    Comment (?)