Cash 4 Phones reviewed by

Hereford, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars


When looking for a price for my Galaxy Note, C4P were offering the best price on a comparison site. So sent my phone off, in bubble wrap via special delivery on 30/11/13. I checked Royal Mail website to see that the phone was received on 2/12/13, but when logging in to C4P my status was showing as "pack sent to customer". I emailed them through the website to ask for an update, they wanted my barcode number, which I did not have so just entered my order reference. Never received any emails from them at any time throughout the whole process. I was getting a little concerned by this. Came home from work on 13/12/13 to see that my phone had passed processing after they said it was received on 12/12/13, strange I thought. Anyway now the status was payment pending. Tried to log in to the account today to find that the website no longer works. I am pretty sure that is the last I will ever see of my phone, and I wont receive my £187 I am sure.
My advice to anyone else, research and check reviews of any company you use. If cash4phones does come up on any comparison site DON'T USE THEM.
I wish there was some way of tracking them down and getting my phone or money back, but I fear there isn't.

Update: I too have reported them to actionfraud. I have also found the print offs that I made, when their website was active, showing that the phone passed inspection and payment is pending.
I also have the original box that the phone came in, with the IMEI number on it. I am going to take all this down to the local police station and see if they can get my phone either traced or blocked, or both.
Nathaniel Didier found this review useful
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