How are you all going about either getting your phones/tablets or money from these scumbags now? I have reported my case to action fraud but are yet to hear anything I assume that the Christmas holidays have something to do with that.
just wanted to get some payback for my missing £172. no need to bore everyone with details sent phone didnt recieve payment same as most. But im a full time carer for my disabled mam live on my own and receive £50 a week for this so when i say these guys have ruined my Christmas you know its the truth. I live in middlesbrough so cannot go after them but if anyone wants to the owners name is Nearchos Chacholiades and owns the company that cash 4 phones is getting changed to called YEMONIA LTD merry christmas and happy hunting :) also he has a facebook profile.
Sent my HTC ONE X to them on the 25/11/13, got a email saying received and on my account page on their web site they said it had passed its tests and my cheque was on its way, still waiting?? I reported them to actionfraud.police.uk, they now have crimed it and they have passed the info on to a Met Police Officer to investigate Would suggest everybody do the same, then even if we don't get our money back at least they might be prosecuted. I live near London, and was going to pay them a visit, but was warned not to as it could compromise the case.
I too am a victim of cash4phones. Sent special delivery in October 2013, my god condiiton iphone4 and still waiting money! No iphone and no money. They should be taken to court for the crime they have committed to thousands! they have also changed their name to yemonia limited. If I lived in london, I would so go down there! I so wish I had done my research.
Advice for everyone, contact you phone network, get your IMEI number and ask them to block it! More people do this then it will impact on cash4phones. I have also reported to crimestoppers and action fraud. I feel satisfied that my mobile is now blocked and useless to them or whoever they have sold it to cant use it!
Please read this everyone for a possible chance to get our money or phone back!! http://www.watchmywallet.co.uk/your-money/living/2013/june/is-cash4phones-a-scam/
When looking for a price for my Galaxy Note, C4P were offering the best price on a comparison site. So sent my phone off, in bubble wrap via special delivery on 30/11/13. I checked Royal Mail website to see that the phone was received on 2/12/13, but when logging in to C4P my status was showing as "pack sent to customer". I emailed them through the website to ask for an update, they wanted my barcode number, which I did not have so just entered my order reference. Never received any emails from them at any time throughout the whole process. I was getting a little concerned by this. Came home from work on 13/12/13 to see that my phone had passed processing after they said it was received on 12/12/13, strange I thought. Anyway now the status was payment pending. Tried to log in to the account today to find that the website no longer works. I am pretty sure that is the last I will ever see of my phone, and I wont receive my £187 I am sure. My advice to anyone else, research and check reviews of any company you use. If cash4phones does come up on any comparison site DON'T USE THEM. I wish there was some way of tracking them down and getting my phone or money back, but I fear there isn't.
Update: I too have reported them to actionfraud. I have also found the print offs that I made, when their website was active, showing that the phone passed inspection and payment is pending. I also have the original box that the phone came in, with the IMEI number on it. I am going to take all this down to the local police station and see if they can get my phone either traced or blocked, or both.
I sent my iphone 4 16gb at the end of October after comparing various sites and seeing that this company were offering the most. They acknowledged they had received it on 11/11/2013 by email and told me the 'good news' that it had already been processed and passed...
'We usually process payment within a few days* for all phones that have successfully passed all tests and let you know as soon as it has been done.'
It is now 18/12/2013 and my account still states payment pending. I have received no communication after this initial email. I have emailed them numerous times and been ignored. I have also tried numerous times to call them (finding their number on a forum as they have removed it from their website and emails!! 0845 460 1064) but I am simply on hold and no one answers. Funny how quick they manage to send out the freepost envelope!
From reading various reviews it appears that after their watchdog appearance, they have stopped conning people with their 'wear and tear' lies and are now simply not paying anyone! This is theft.. and it is bizarre that a company can be getting away with this for so long.
Has anyone actually been paid recently without having to go visit them or go legal? The only option for me now is to go legal. Any advice appreciated as I haven't gone through small claims procedures before. email@example.com
I too have been conned by this so called company..having used recycle mobile sites before I nievely thought they would all work in the same way! How wrong I was! I posted my phone off 25th December special delivery .eventually on the 6th December they acknowledged the phone and it passed testing on the same day..it has since been payment pending since the 6th December and having read other people stories it appears that there is little hope in me getting this money for Xmas which is what I wanted to help pay my rent and get a couple of presents for my not very well mum. I live in Manchester and I can not afford to travel to London..having read stories of people turning up to the company and actually getting there money I was wondering whether anyone would be prepared to help me get my money.i was promised £172 for my galaxy note 2 and would be willing to give some of this away to someone willing to help..some money is better than nothing!! I feel so used and so upset how are they still trading it's scanderlous! Anyone that can help or advise anyway how I can claim monies promised id luv to hear from :(
I sent my phone off to cash 4 phones 4 weeks ago to enable me to get my 2 little boys and 1 yo daughter xmas presents. status says approved testing pending bank transfer but to date NOTHING, i am panicking now, its nearly xmas and i just dont know what to do,....how can people do this to other innocent people just trying to make some money for their kids!!!! thats £152 i am unable to find elsewhere!!!!
send them a week old phone with the charger handsfree kit and headphones, they then told me that the phone was not up to there quality control (it was a week old and used twice) they offered me a much lower amount for my phone which i refused and asked them to return it. They then returned a different phone (same model but in terrible condition) and no charger, hands free or earphones. I have emailed then 6 times asking them to address this and I have phones them 4 times, and still I have got nowhere fast, so now I have no money a crap phone no charger, earphones or handsfree, I might as well have just thrown the phone and all its equipment out of the window. Its terrible to think a company can trade like this and leave 'customers' in the lurch.
Sent my phone to them in September 2013 and according to the website my payment was processed on the 29th Sept 2013. I sent them many emails but they only replied twice. One said that I would be paid the money within 10 working days - I did not receive any payment The other email then said I would be paid no later than the 16th Dec 2013 - Its the 16th December today and surprise surprise no payment! Literally cannot believe this company is still operating and can get away with this!
Hi all. Such a shock reading that quite a few of you are in the same boat as me...
I sent my phone to them on the 2nd December(stupidly). The phone was delivered to them the next day. I logged onto their website to check the status, and even now its still says "sent pack to customer". I left it for a week to give the process a chance, still nothing - no email or letter. I did receive an email asking me where my phone is and whether i was still sending it... So i replied to that email saying you have it and asking for an update... Still heard nothing...i started to panick, tried searching for contact details, and to relay what you all have said, you're right - its impossible to contact them.
Obviously i am very annoyed and upset and still relying on the money for christmas! i have decided to take it further... I notice some of you are taking to small claims? What are the fees for that? Alternivately my other option is to make a trip down there one day this week - i live in northamptonshire and i have my own car, would anyone be willing to come with me to get their money or device too? (If anyone is in same area or surroundings). i know this sounds a bit too forward, but if anyone is up for the fight we can exhange details or discuss further on facebook? I havent read all of the reviews so not sure if Anyone has already suggested this
Wish i'd listened to my partner in the first place. He told me to check reviews first. we have argued too over it :-(. But, we all can trust sites like this especially this site being on a comparison website!
Let me know, my email address is firstname.lastname@example.org
I sent 2 phones to C4P which they confirmed they received on the 21st October. On the 26th October they sent me an email to confirm that my payment had been processed. Upon not receiving my payment I sent them a letter on the 29th November asking for an explanation and I am still waiting for a response - this is surely unacceptable!?
It's been 4 months and no payment. Now I can not log on to my account and i'm sure they have blocked from logging into the website. They should be stopped as this is illegal trading. Watchdog exposed them on television. Someone needs to prosecute this company. Surprisingly they are still operating and scammimg people. AVOID ON ALL COST!!!
After going to a compare website c4p offered me the best price so thought great can get my daughter some xmas presents as I'm a single mum with no family around and struggling to even put food on the table. I sent my phone of on the 5/11/13 but guess what NO PAYMENT finally after god knows how many attempts to contact them I finally got an email saying payment pending on the 18th but to this day still no money for my Fone. Next step is filling a court paper. If don't hear any thing in the next few days. When . Saw the reviews my heart sunk why do people let them carry on....
I send my iPhone 4S 16 GB to Cash4Phones. I didn't get any money for my phone. I have send my phone couple of months back.Only way to contact them is their contact page in their website. when I asked them about my phone last month, they replied, there was a technical problem and I will get my money before 22nd November. I have send them another email by using their contact page after Nov 22. I didn't get any reply for that. Their website doesn't allow me to send any more messages to them. They removed the phone number from their website. I got their phone number from one of their email. I called their phone multiple times. no one picks up. I hear hold music for hours. It is 0844 numbers, we have to pay premium rates to hear their music. I don't know how government allow scammers like them do business and steal people's phone by using fake website. I feel really stupid for not reading any of their reviews and send my phone to them.