Fast service, good products and competitive prices online. Combine that with the fact that this is a small, local business and they really deserve support. I've also found products with them that I did not find anywhere else - especially children's outdoor clothing.
I'd recommend castlebergoutdoors as somewhere to shop with. Their service was good and very prompt, the jacket that I ordered, excellent.
I ordered an Icebreaker hat only to realise it want the colour i wanted, I emailed them and they emailed back quickly and refunded my purchase before they had time to dispatch the hat . I will have no issues in using them in the future.
I placed an order online for two Kleen Kanteen Insulated containers and paid extra for next day delivery. Both items were showing in stock and that was the main reason for placing my order with Castleberg Outdoors as well as their great reviews.
I called the next day to see if my order had been dispatched and was told that they were not in stock, it was a website error and that it would be a while before it would be back in stock. Although I beleive this was a genuine mistake I can only comment and judge on my personal experience which I feel was very poor.
totally satisfied. great communication.
I found Castleberger whilst searching Paramo clothing. New to me but everything within their contra wentl very well. Thanks.
On the occasions I made contact my questions were answered to my complete satisfaction without delay.
It was a really fast delivery; only took a couple of days from order on-line to arrival in N Ireland - shipped out the next day after ordering! And I got free delivery too, which is absolutely brilliant! Top quality product at a really good discounted price, these were much more expensive from other suppliers, and they'd have charged extra for Northern Ireland delivery. Easy shopping cart as well - Castleberg is in my list of suppliers now, I'll check them first next time I need outdoor stuff.
I have placed two order with Castleberg Outdoors (I was looking for HOKA shoes).
Their prices are competitive (though not that hard when compering to Danish prices). They appear to have most of their goods in stock (unlike many other online retailers).
They deliver very fast - ship the same day as the order is placed.
I can highly recommend doing business with Castleberg Outdoors.
I brought I Jack Wolfskin Jacket as a Christmas present. The price of the item was £15 cheaper than the RRP and for Jack Wolfskin that is excellent. Even though I select free delivery I still got the item within a couple of days of ordering which was excellent. I did get the person it was for to try it on to make sure the size was ok which it was and he is very pleased with the product. I have used Castleberg Outdoors before and will again. excellent service.
I recently ordered a backpack from Castleberg Outdoors shipping to Asia and i am more than hapoy with their great service.
First of all their email updates with your order is pretty detailed and tracking is very handy via the link in the email. Secondly they shipped my item really quick and refunded the VAT within 1 business day. Received my item in 5 days, that is from the UK to Asia!
Meanwhile their shipping rates is really reasonable. unlike most outdoor shops nowadays. Castleberg is charging £12.95 flat rate, as compared to some other shops charging like £50 for a 500g jacket.
So thanks so much Castleberg Outdoors, i am 100% confident i will purchase from them. Very nice people, great customer service and shipping.
1. On their website it says they are the cheapest on the market and it is false. www.sportshoes.com are the cheapest and the shipping is free
2. The characteristics of sports shoes are not well explained and lead to confusion and have to return them later with more added expense.
3. I had to spend more money to return the product to replace it.
4. In Facebook offer assured gift buying socks sneakers before on 29/10/2013 and I bought on 25/10/2013 and I have not received this socks but Dave assured me that I would send them on 28/10/2013. Today is 09/11/2013.
I am not happy with my shopping
I live in the State of Washington so i was a little leery of ordering overseas. Not to worry, I received my order faster than the ones I placed with domestic companies on the same date. I was shocked. Definitely would order again.
Over the weekend, I sent in my enquiry for an out of stock item by e-mail, which was promptly replied.
By Monday the item had been sorted out, and I was immediately advised that I could proceed with the order.
Shipment was immediate and the item arrived internationally in less than 3 days.
Very good communication throughout, I will definitely come back for more items.
Purchased a number of items from Castleberg and as always receive an excellernt service.
All questions asked prior to my purchase were answered very fast and well.
The items I ordered arrived well packaged and fast. It would be nice if there was a slower & cheaper option for shipment withen EU. I am patient, can wait a few more days ...
I've now ordered three items from Castleberg Outdoors. On each occasion, the items were dispatched promptly and received a couple of days later. I have had no problems so far and would have no hesitation recommending Castleberg Outdoors for their prices and service.
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