Many thanks for taking the time to review us on Trustpilot and thank you for your comments.
I am concerned to hear that we’ve sent out a sub-standard product and I’ve looked into this a little further. My apologies, it would seem most likely that we have supplied you with a display model in error. We were unaware of the fading issue until now but we do check every item we dispatch and we’ve clearly missed this issue.
Please accept my sincere apologies for this error – I would be grateful if you would contact us direct at firstname.lastname@example.org – we’ll arrange for a replacement bottle to be sent out to you ASAP.