Castleberg Outdoors reviews

Castleberg Outdoors reviews

Excellent
9.7
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Review by confirmed purchaser

Excellent service

Ordered some Paramo gaiters which were out of stock. I was informed of a likely delivery date but we would have been on holiday. The company made a note of our return date and held the item until we returned. The day after we returned from holiday the goods arrived. Now that's what I call service. Well done Castleberg will be using you again.
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Review by confirmed purchaser

simple, efficient, reliable

Third time I've used Casterberg online, easy to find what I wanted, good prices and reliable - always know you'll get what you've ordered very quickly and efficiently. In the past I've also ordered over the phone and it has been great to get well considered, knowledgeable and enthusiastic advice. Highly recommended.
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Review by confirmed purchaser

I would definitely buy from Castleberg Again

After enquiring about some out of stock items, not only did I actually get a helpful reply from a real person who told me when they would expect a re-stock, I also actually got an email when the items came back into stock six weeks later.

This might sound basic, but it is rare that online retailers do this. Real people who know their products and care about their customers. I would definitely buy from Castleberg again and would recommend them without hesitation.
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Review by confirmed purchaser

Castleberg Outdoors know their stuff and very helpful definitely go to them again.

Helpful company that know their stuff with regards to outdoor gear. Only used the website this time but the emails and information regarding the product I purchased were good. Only slight problem was the initial order not being in stock but the product that I purchased instead of my initial order in hindsight was probably better. Will definitely visit the store if I require more technical equipment.
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Review by confirmed purchaser

Good, product availabitily, fast shipment.

Good, product availabitily, fast shipment.
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Review by confirmed purchaser

none better

fantastic swift service, could not be bettered!
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Review by confirmed purchaser

You make it happen with least fuss

Always exceptional service will recommend to others
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Review by confirmed purchaser

Fast simple ordering and a bargain price , will be ordering again

I ordered some Salomon trail at a great sale price and they were delivered to me within 3 days , bonus was free P&P too. So pleased with the service I'm ordering a second pair at that price .
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Review by confirmed purchaser

Great product, price & delivery

Bought a down jacket by jack wolfskin from castleberg outdoors & it's a great product. Significantly cheaper than some of their rivals. Good website with easy ordering.
Would definitely use again & recommend
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Review by confirmed purchaser

Great service and nice people too!

These guys know their stuff, and won't sell you something just because they can, but only if it's right for you.
Their speedy dispatch and deliver of web-ordered stuff is great too
:)
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Review by confirmed purchaser

I Made my purchase from Spain and everything quick and perfect. Thankyou so much

I Made my purchase from Spain and everything quick and perfect. Thankyou so much
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Review by confirmed purchaser

Expert advice - great service.

I was buying a Paramo Andina jacket online and needed to know about sizing. The advice given by Castleberg was spot on. It was out of stock when I ordered but they kept me informed and when it was back in stock they sent it straight out.
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Review by confirmed purchaser

Outstanding outdoor store

Very helpful on the phone. Ordered online and arrived within three days. Great service
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Review by confirmed purchaser

Great price and super speedy!

Had the best price for the product I wanted. Arrived very quickly, and that was on the cheapest postage. Good Yorkshire reliability!
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Review by confirmed purchaser

No problems

No problems at all
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Review by confirmed purchaser

Fast and reliable

Ordered a pair of Salomon S-Lab Ultra's and they arrived within one week to my country. Very satisfied with professional and courteous handling by Castleberg's staff, as always. I will be definitively coming back for more in the future.
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Review by confirmed purchaser

Thought i was in trouble

I purchased a rucksack prior to Christmas,I now find I need a larger capacity Castleberg have agreed to refund me ,even though I have had but not used the rucksack for 60 days.This is a brilliant service and very very efficient company run by caring people.
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Review by confirmed purchaser

Awesome

My jacket was ordered on Monday and was on my desk in Tokyo 7 days later. Great service. Great sale prince too! Highly recommended.
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Review by confirmed purchaser

Never have I spent so much on so little!

I bought was pairs of Icebreaker underwear. ( I was fed up with the usual uncomfortable constricting cotton 'designer' rubbish ). So went for something really different: Wow, just fantastic, really amazing and ideal for hot sports too like skiing.
Castleberg are just great. Fast, helpful and keep you informed too. Go for it there's no one better.
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Good prices, prompt delivery and excellent after-sales service

Good prices, prompt delivery and excellent after-sales service.

Castleberg Outdoors Details

About Castleberg Outdoors

Castleberg Outdoors is a specialist independent outdoor retailer first established in 1987. Aside from some of the best prices, we are hugely focused on customer service. Expert advice, delivering on time, answering emails or calls – it’s important to us to get it right and make you delighted – it means (hopefully) you’ll come back again. Why are we different? How do we do things? – We believe our strength is in our staff, our shop and what we sell. Our staff because everyone who works for us has a passion for the outdoors, knows the gear inside out and is committed to doing their best for customers. Our shop because it means we talk to customers face to face every day, we learn about what you need and how we perform. What we sell because we have an unrivalled range in our core brands and what we stock is technical, high performance gear – our hope is that you’ll be delighted with what you buy, it’ll perform brilliantly and give years of service.

Visit Castleberg Outdoors

Contact information

Call us on: 01729 823751
We live here: Cheapside
BD24 9EW Settle
United Kingdom

Category

Castleberg Outdoors is ranked 13 out of 51 in the category

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