I've ordered quite a few things online over the years and these guys are up among the best providers. It is refreshing to have the correct orders delivered at the agreed times. Every time. Prices are good too.
I rang Castlegatelights for advice in relation to an external light fitting after viewing their website. Judith was most polite and helpful when assisting me to select the light fitting best suited to my requirements. The good quality light fitting arrived very quickly in the post and was very reasonably priced. All in all I couldn't fault the customer service received on this occasion and I would have no hesitation in using Castlegatelights again in the future
The style of light I bought was cheaper at Castlegatelights than elsewhere but what impressed me most was their delivery. I ordered on 24th February and it was delivered on the 27th (normal delivery). They kept me informed of the progress of the item and, on the morning of delivery, gave me an hour slot when it would be delivered and it came within this time.
I was fed up with the dreary light in my north facing kitchen. The light I chose certainly cheered it up , lovely and bright and although it has energy saving lamps they are greatly improved so there is no waiting period before you can see anything. Service from Castlegate Lights was helpful friendly and efficient and although delivery was delayed for a day I was well informed by e-mail and everything was well packaged. Will I use this company again.....certainly and recommend to friends. Oh yes and the price was good too
The lamp is beautiful and provides a lovely warm light and look to a room. The customer service was brilliant. Package was very carefully and thoughtfully wrapped for safe transit. They even included the correct bulb required for the lamp - which was a lovely surprise. I will definitely be back to buy from them again in the future
However, the light fittings are not suitable for energy saving light bulbs! I rang the company and they said to buy retro bulbs! Really, I am disappointed that the person designing the light bulbs did not match the fittings with an energy saving bulb. The bulbs sent with the lights are 42w. I bought 4 lights with 8 bulbs so that is 336w which will be NOT environmentally friendly plus expensive to run!!!!
This is the second time we have used Castlegatelights and on both occasions, have been very pleased with not only the service, which is quick and efficient, but also the products that were ordered. Thank you very much. We would certainly use your service again.