I use my skype phone for long distance calls. Before the warrantee expired something happened and the phone no longer worked. The process for sending it back for warranttee claim was very easy. Communication with ChatanVision is very good and they answered all my queries through out the time they had the phone. They ended up just replacing it and in less then three months I had my new one. I found that this company did not give me the run-around and just did what they said they would do.
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