Cheap Supplements reviews

Cheap Supplements reviews

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7.6
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Everything was on time and at a good price

I ordered a tub of protein and got it for a very good price. The delivery came in 2 days.
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Good prices but issues with delivery

Prices are the best in the net and they always deliver what you order. Expect a lot of delays though if you arfe ordering outside of UK

Customer service is a bit "basic" - but still its worth the effort. Been ordering from them for some time now
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Professional in all aspects

I've bought all my supplements from cheap sups. for a good while now and every dealing I've had with them has been quick and easy! The delivery is always prompt, the website is easy to use and the prices are some of the most competitive around!
I have sometimes had to change an order after it was placed and this process was also made super easy by them! Compared to sow of the chaos I have had with unrelated online companies, these guys do exactly as they say they will every time! Thanks!
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Cheap-supplements

Very good service web site very easy to use and they have nearly everything u could ever need for every exercise delivery service also very good my order arrived within the stated guidelines 1 happy customer.
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perfect

great, quick, reliable service with reasonable prices! a christmas present for my brother, thank you!
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Fast service

The product was delivered quickly and met my needs perfectly
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Challenge about free phone and T&T

When I was doing my T&T I could not see my status under my order nr. how far my package was.

I tried severel times to call you at your free phone services, but nobody was picking it up.
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ITEMS NOT IN STOCK, NO UPDATE, ORDER CANCELLED THEN A WEEK'S WAIT TO GET MONEY BACK.

I have been trying to get hold of Allmax IsoNatural for about 6 months now and got my order cancelled three times as they do not update the website properly. As far as the aforementioned protein is concerned - even today the website still says "In stock - Free UK Delivery" - Go ahead and try to order this item and see what happens. And what will happen is you will receive an email that your items have been backordered then cancelled due to no stock.
The most frustrating thing is that you need to wait a week to see the money back in your account.
This has been an ongoing issue I tried to dispute with the anonymous customer service representative who uses plural form 'we, us, etc' and never puts his name at the end of his emails.
Unsigned, unprofessional and unacceptable!
Cheap Supplements basically mislead customers by their 'IN STOCK' status of items long gone or non existent. Do not be taken in and avoid shopping with them!
Cheap Supplements

Reply from Cheap Supplements

we're sorry to hear about how feel about this but have looked into it for you and never took any money for your order, the payment was void as requested because of the stock issue that we notified you of almost immediately (just 1 item out of various products ordered).

that being said we do have the allmax iso natural back in stock now and can provide you with a discount code for the inconvenience if you did want to order it again, just email us and we will sort this out for you asap.
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3 Orders in 2 weeks all delivered quickly without problems

Ordered the Blender Bottle Sports Mixer Bottles in various sizes over three different orders, paid via paypal. The bottles are top notch quality and the brand best I've seen, highly recommended.
Cheap Supplements have a good online statement of my account where I can see that my items have been dispatched and all have been thus far, quickly! I contacted for info on my first order via emai and they responded within a couple of hours, which was excellent considering it was out of normal office hours and the weekend. They all arrived within about 3-4 days of ordering and in good well packaged condition. I will be using this company again.

Paul.
Cheap Supplements

Reply from Cheap Supplements

thanks for the feedback Paul, highly appreciated.
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Disappointed

I orded 2 coil shaker mix bottles and after payment went through, I was sent an email saying they weren't in stock and then offered another brand that was double the price. To their credit they did refund me immediately.
Surely the availability of their products should be made clear on their website before a customer purchases - and if they do run out of a product, give the customer a comparable one at the price the customer originally purchased for.
I won't go through them again as I don't want to get charged credit card fees, then refund fees. It's also a waste of time and messes up my bookkeeping.
A real shame as I would have been ordering this product on a regular basis as a gift for all my new customers.
Cheap Supplements

Reply from Cheap Supplements

Hi Susanne,

my apologises for the inconvenience caused, but let me assure you that you haven't and wont be charged for any credit card or refund fees on any transaction through our website.

we did have a supply issue for the blender bottles (we did ask if you wanted an alternative product in exchange via email) but this has been resolved and have new colours and all variations now available again.
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great products, good prices, fast delivery, great customer service!

I'm very happy with the service cheapsupplements.co.uk provided me. I got my delivery in two working days, got emails and texts saying what time they would deliver and the option to change that if i needed to. I wasn't in when they delivered so they left it in my buildings office as per my intructions. Because I had ordered something else from another website in the same day, and the texts and emails I got didn't have the name "cheap supplements" in it (i believe the company name is actually "chaice nutrition"), i got the two orders confused and thought the text/emails i was getting were from the other website, so i wrote to cheapsupplements.co.uk to find out what had happened to my order, and got a really fast response from customer service, clearing up my confusion. I then went and picked up the products from my buildings office, which arrived in perfect condition. In short, overall a perfect buying experience, definetly recommend it!
Cheap Supplements

Reply from Cheap Supplements

thank you for the feedback Leticia, yes our company name is Choice Nutrition but operate our retail sales through our Cheap-Supplements.co.uk website. We will get the email notifications changed to stop the confusion, hope to hear from you again soon, thanks again.
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Great service but website not up to date.

Ordered two 450kg optimum nutrition casein protein in chocolate to then get an email after I'd paid for my products to say they're out of stock and only have vanilla. They should of updated their website to say they were out of Stock before people purchased that item. I decided to just get vanilla instead to save waiting to get my money back and looking elsewhere. However the deal was great and the delivery service was excellent so it makes up for that little mistake.
Cheap Supplements

Reply from Cheap Supplements

thanks for the feedback Hannah, apologises for the confusion on availability of flavours requested, we have now changed the selection process to reduce this happening again in the future, hope to deal with you again soon.
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great service, easy to use website. will use again

I have used this website a few time now and never had a problem. Products arrived on time and in perfect condition. Would highly recommend to family and friends.
Cheap Supplements

Reply from Cheap Supplements

thank you for the feedback joshua, appreciated.
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Not updated web site!

I ordered schiex gloves medium, paid for them and then they said they not available. then the question is- why is not uptadet on website? was very disapointed. sorry guys no good feedback from me!
Cheap Supplements

Reply from Cheap Supplements

Hi Arturs, sorry for any inconvenience caused on this - we did notify you immediately as we had a supply issue with schiek products back then. hopefully you would consider using us again and if you wanted a discount coupon for a future order just email us and we'll send it over for you.
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Perfect!

Yet again outstanding service from start to finish! One of the best online shopping firms!
Cheap Supplements

Reply from Cheap Supplements

thank you for the feedback geoff.
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Great products and service

Received my order well packaged. Products were in perfect condition. Cheap compared to most, which is the reason why I ordered from them in the first place. Great service also, which counts for alot!
Cheap Supplements

Reply from Cheap Supplements

Thank you for the feedback Felix, highly appreciated.
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cheap but high quality products

I have bought from this company twice now and wouldn't look anywhere else for mutual products, the price is just right for the high quality products you are purchasing. It is also good how the shipping company text you to check what date you would like your package to be delivered or if you would like them to leave with a neighbour
Cheap Supplements

Reply from Cheap Supplements

Thanks Liam, highly appreciated.
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Super betjening

Super betjening. Bestilte for første gang hos Cheap Supplement og er overrasket over hvor hurtigt det gik. Til trods for, at nogle varer var udsolgt, og at der derfor var noget mailudveksling, havde jeg varene efter 3 dage. Jeg vil helt klart handle på siden igen.
Cheap Supplements

Reply from Cheap Supplements

Thank you Karin.
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Didn't get what I paid for

Didn't get what I paid for. I was charged for the purchase of bsn syntha 6 chocolate peanut butter. AFTER payment is accepted I am told ithe flavour is unavailable. Bsn syntha 6 are famous for the great flavours (as I struggle to enjoy protein this is very important to me). I received an email stating the flavour I requested was out if stock and I was to choose another. But.... Choose another was very limited. I had a choice of the 3 basic. Chocolate strawberry and banana. All companies do these flavours. The reason I choose bsn syntha 6 is for the chocolate peanut butter. The chocolate mint. The mochachino. All of these flavours were unavailable. As a refund wasn't offered to me and I NEEDED the protein quickly for my training I reluctantly chose another option but I will certainly not buy from this company again. As they should not have mis sold me.

Jamie
Cheap Supplements

Reply from Cheap Supplements

Hi Jamie, my apologises for the experience you had on this order. we did have a supply issue with bsn back then as the distributor was changed, this has now been sorted.

we have now had the selection process updated to reduce the flavour request from being unavailable. we would of been able to cancel the order for you no issue but you opted for the chocolate flavour offered?

anyway if you did consider using us again we can provide you with a discount code for the inconvenience, just email us and we'll send it straight over for you.
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efficient, appealng and on the money

Easy to use website, good thorough review of products. No hassle delivery. I will use them again
Cheap Supplements

Reply from Cheap Supplements

thanks for the feedback Kat.

Cheap Supplements Details

About this company

Cheap Supplements, Discount Bodybuilding supplements direct to your door for less. Cheap Supplements is an online bodybuilding supplement store that offers free shipping, low online prices, and friendly customer service.

Visit Cheap Supplements

Contact information

Call us on: 0800 011 3614
We live here: Ash Tree Stud
CM3 3PA Chelmsford
United Kingdom

Category

Cheap Supplements is ranked 88 out of 106 in the category

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