Very happy with my shopping experience at chiara I find there prices very cheap the clothes are nice quality ,the fit is good they have always delivered my goods nice and quick will continue to buy from in the future!! :)
Ich bestelle sehr oft bei chiara fashion und bin eine sehr zufriedene Käuferin. Die Klamotten die sie im online Shop anbieten sind immer topaktuell und entsprechen meiner Meinung nach einer guten Qualität für den recht günstigen Preis. Das Preis-leistungsverhältnis stimmt! Freu mich jedes mal wenn ich ein Paket erwarte
DO NOT EVER ORDER FROM THIS COMPANY. I consider myself a very experienced online shopper and have not come across such abysmal service for a very very long time. Ordered a couple of items from their website and 2 days later received a parcel - very good so far! Opened the parcel to discover one item correct but the other item was not what I had ordered. Telephoned the customer service line - no reply so left a message on their answerphone. No reply 24 hours later so called again - phone just rings and rings so ended up leaving another message on the answerphone. I then sent an email but again no response received. Finally decided to make a claim via Paypal for "item not received". At this point Chiara Fashion start communicating - what a surprise! Chiara Fashion offered full refund if items received returned back to them. I left a message via paypal asking for confirmation that return postage would be refunded too. No reply received so after 2 days sent another message to say claim would be escalated. Chiara Fashion responded that return postage would be refunded and to put the Royal Mail receipt in the return parcel. To date I have now managed to get a refund for the original order but I am still waiting for the return postage refund (£4.10) and I've got to say I am not holding my breath! Appalling service the fact that I had to return an incorrect item at my own expense. WILL NEVER ORDER AGAIN FROM THIS COMPANY.
I love this company because it has a great choice of clothes with very affordable prices. I love Chiara Fashion's clothing, it is very trendy! I follow them on facebook, and it is full of great offers and contests, which is one of the things that make this company so good.Also,i love their customer service because they are so kind and they strongly care about their customers.I love it and i would definitely recommend it to everyone!
Few days ago I ordered couple of things, shoes, dress and jumper. I loved it in the picture and I sent them directly on shopping card. After two attempts I failed with my payment and I asked help from them. They relied to me kindly advising step by step. Excellent customer service and very kind Sam, who replied to my e-mails several times. I received my items within a week and they were as in the picture. Shoes and dress quality are very good and I absolutely love them! Very nice customer service, quick delivery, beautiful clothes! I recommended this company to my friends.
Next to cheap prices, nice clothes and a fast delivery, they're also honest in their facebook-competitions. I won a top in a competition, and I'm totally in love with it! Same goes for my (supercheap) promdresses and top I bought on their site about half a year ago. I never had to deal with costumer service, since I never had any problems, so I couldn't tell how bad/good it is. But come on, for these prices, I don't mind taking the risk!
Awful awful service. Placed an order that never came. Telephoned & left copious messages on customer service helpline (of which they never answer) to return my calls. Emailed time & time again too. All I wanted was my order but had 2 go through process of reclaiming money through PayPal & my credit card. Which hasn't been easy & would be a horrible experience at any time but also having endured a traumatic personal period, made this very hard & is only just being resolved after nearly 3 months. Particularly disappointing & very stressful experience. With no apology or any communication whatsoever from chiara fashion.
great customer care!!! posting rates are really good and the price are very affordable!! i strongly recommend them as they have a variety to chose from for any occasion with no delay and quality goods!! thumbs up for Chiara Fashion <3
I just can use good adjectives to describe my experience with this clothing online-store. The costumer-service department is excellent: fast and friendly. I follow them on facebook, and it is full of great offers and contests, which makes it more attractive for us. I love Chiara Fashion's clothing, it is very trendy!!!!! I HIGHLY RECOMMEND IT! DianaQ.
I ordered 2 items from the site , and I chose the wrong size of my pants but I contacted them and they changed it for me. It was a pleasure to purchase from this company and I'll do bussiness with them again. Though I would appreciate if they included the measures of the item in the description.
I actually found them via facebook. A friend shared their post. I looked it up and fall in love with their clothes and the prices! Super cheap! placed 2 orders in the last 2 months. All my items were in good condition, but some did not fit me. So I returned them back for refund and money was returned to my account within the promised time. It took a week to get a reply to an email i sent, though... i'm def gonna buy more from them.