Having wasted hours doing battle with some of London's leading posh food halls - and in one very posh case, having been cut off twice by their telephone system, it was an undluted pleasure to discover real customer service at Chocolate Trading..
Thanks for a sympathetic ear, a refreshing refusal to be jobsworths (despite my very late next-day order) and, above all, for delivering the goods on time, and as ordered .
You may be sure I have shared your details with all my chocaholic mates, and there are many of them.
Keep up the good work!
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