Reply from Chorley Group
[REPLY]
- Reviews (37)
- mrs north
- 1 Review
I certainly would reommend people to you
went rather late on a saturday 4.30 nothing was to much trouble we dd say we would come back next day to test drive but the stayed late Tom and the manager. Picked it u h following saturday tom kept in touch with us in the weekto let us know when the car would be ready. My daghter bought the same make car from you last year we got the same service from the young man unfortunatley I can.t remember hisname in fact when we looked round previously he came over to ask how ou daughter was liking her car wow what a memory, when we went to purchase this car he was'nt there but tom was excellent to .
Reply from chorleygroup.co.uk
Hi Mrs North,
thanks for leaving such a lovely review of our Blackpool dealership, specifically Tom Harris.
Tom is one of our newest recruits and it is great to see that he has managed to look after you in the Chorley Group way!
I wish you many miles of happy motoring and your praise has been passed on to Tom and the Fiat Blackpool team.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
- Mr Hayes
- 1 Review
First class service from entering showroom to driving away.
I hate changing cars. I do enjoy looking at the new cars sitting immaculately in the showroom but hate the disdain with which the usual predatory salesmen treat you when it comes to the deal itself. 'Ooh I'd be giving it away if I took any more off the price' - 'you say your tradein is worth £xxxx - sorry way over the odds we'd be looking at £xxxx less 20%' -' I'll go and see if the Manager would knock £xx off'' returning 10 minutes later agreeing but acting as if he's giving the car away.
Anyhow I've nothing but praise for the way in which Aaron Speight conducted the whole transaction. He was extremely pleasant and helpful throughout and the Hyundai discount brought the price to the 'What Car' target price. The whole process including finance and delivery was arranged smoothly and I did not feel I had been ripped off as is my usual car buying experience.
Delighted with the car and would have no hesitation in recommending Chorley to others. I must also mention that the other salesmen who were around when Aaron was otherwise engaged were also very pleasnt and helpful.
Reply from chorleygroup.co.uk
Hi Mr Hayes,
Thanks for taking the time to leave such a brilliant review of your experience of dealing with our Blackpool dealership.
The motor trade is notorious for the very individuals you described in your review. However, we have built our business around our family morals and are proud to say we try and buck the trend when it comes to customers experiences.
I hope you continue to love your Hyundai and I will be sure to pass on your praise to Aaron and the Blackpool team.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
- Miss Bryce
- 1 Review
Really helpful
Everyone I spoke to was really helpful, I've been fully informed about everything with plenty given to me about the car and options available, already recommended to many friends!
Reply from chorleygroup.co.uk
Hi Miss Bryce,
Thanks for taking the time to leave a review of Chorley Group Fiat Blackpool.
It's great to see that Aaron Lund your sales executive looked after you.
We are a family business that is reliant upon recommendations such as yours, so we are truly grateful for them.
We wish you many miles of happy motoring in your new 500.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
- Mrs Curtis
- 1 Review
you don't have to far go to chorley group and buy your new car
went to get renew my mobil car meet a rep called craig very helpful, cheerful and knowledgeable, order my car it arrived on correct date and was very satisfied with treat at garage also very happy with car
Reply from chorleygroup.co.uk
Thanks for the lovely review!
I wish you many miles of happy trouble free motoring in your new i30.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
- Mr Starkey
- 1 Review
Mixed Experiences
Very bad experience in trying to get a meaningful test drive etc. at the Chorley Group Hyundai dealership in Blackpool - salesman thought a 73 second loop round part of the industrial estate constitued enough of a test drive on which to place an order. Wrong !!
Entirely different experience at the Chorley Group Kia dealership two doors away. Very helpful all the way through the enquiry and test drive phase though their level of interest in answering queries dropped significantly once an order had been placed. Had the new car a week now and still waiting for extras that should have been supplied with the car.
Reply from chorleygroup.co.uk
Hi Mr Starkey,
I'm sorry that your Chorley Group experience was a mixed one.
I have had chance to speak to both of our dealerships and these issues have been addressed with the individuals involved.
I can assure you that somebody from our KIA dealership will be in contact to try and resolve the matter of the extras not being supplied.
If you have any more problems please feel free to contact myself at head office on; 01257 240600
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
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- Karen Harper
- Cleveleys, GB
- 1 Review
Brilliant service
I went into Chorleyfiat to ask about a part for my loved Fiat 500 and came away with an order for a new car. There were no pushy salesmen just Gareth who gave me all the help I needed. I love the Fiat 500 and know who I'll be buying from in the future. Chorleyfiat Fiat are well worth a visit if your thinking a new car.
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- Andrew Horton
- Blackpool, GB
- 1 Review
Superb choice for Motability
I visited Chorley group KIa (Blackpool) after going to other makes and dealers who were either pushy or indifferent, but the Motability salesman Russell was friendly and showed us round the different cars they had which were suitable for my needs. There was no hard sell just good relevant info on each car and no feeling of being rushed or undervalued. We finally decided on a KIa Venga and the process was made easy and hassle free by Russell who even checked that they had my chosen car and colour available and i was able to pick up my car within 2 weeks of ordering (better than 3 months quoted by some other makes/dealers). I would really recommend Chorley group Kia and Russell to anyone wanting a motability car, or buying a car. Its a shame there are only 5 stars to rate with.
Andrew (Blackpool)
Reply from chorleygroup.co.uk
Hi Andrew,
Thank for such a glowing review. We are a family business that prides itself on the family morals we try and make evident in every one of our dealerships.
It is brilliant to see that Russell and the team at Chorley Group KIA Blackpool made your car buying experience a pleasant one. We don't believe in the "hard sell" approach to business and have built our business believing that treating customers warmly and fairly will help us sell more cars.
We look forward to welcoming you back to our Blackpool dealership.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
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- Meryl Britcliffe
- 2 Reviews
fantastic ,service
brilliant service from start to finish,when we were choosing our new car thankyou for making our transation easy
Reply from chorleygroup.co.uk
Hi Meryl,
Thanks for taking the time to leave a review of your experience dealing with Chorley Group Hyundai Blackpool.
I'm thrilled to see that Aaron and the team at Blackpool were able to deliver such a great service.
I do hope you are enjoying your IX20 and we wish you many miles of happy, trouble free motoring.
Kind Regards,
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Higham
- 1 Review
Did what was agreed no hard sell trustworthy
I have a distrust for car dealers after years of bad experiences buying used and brand new high end cars. However Chorley Group in Blackpool have won me over after buying two vehicles in 4 years. Both salesmen were pleasant unintrusive and did what was agreed on time.
Darren who has just sold me a Kia appears very genuine and was available when required . He did what was agreed when he said he would and made it an easy purchase . Forgot to say I would definately recommend Chorley Group without hesitation. Thank you
Reply from chorleygroup.co.uk
Hi Mr Higham,
Thanks for taking some time to leave a review of your experiences dealing with Chorley Group Blackpool.
It's great to see that we can act differently to the masses and provide an honest and trouble free way of doing business. We are a family firm that has built on our family foundations, with a no pressure sales approach at the heart of everything we do.
I'm glad Darren Marshall and the team at Chorley Group Kia Blackpool made your Kia Sportage buying experience pleasant one.
We look forward to making it car number 3 and welcoming you back for your servicing.
Also, as a final note please let us know who you recommend and we can make sure you get your £50 referral cheque for each customer who buys a vehicle from us.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Hooker
- 1 Review
FAB-U-LOUS
We would rate all aspects of this transaction as excellent.
We are pensioners and Arron from Chorley Motors Blackpool, showed a great deal of patience when explaining all details of our purchase to us. All our questions were answered clearly and no pressure was put upon us at any time.
Communication was excellent prior to and after the sale.
We feel that Arron had our best interests at heart and was keen to offer us the best deal that he could.
We have already recommended him and the company to friends and will certainly buy from him again.
In this difficult economic climate is was a pleasure to meet a salesman that exuded such warmth and honesty.
Thank you Arron
NB WE LOVE THE CAR
Reply from chorleygroup.co.uk
Hi Mrs Hooker,
Thanks for leaving such a great review of your experience dealing with Chorley Group Fiat Blackpool.
I'm pleased to see that Aaron Lund and the rest of the Fiat team made your car buying experience a pleasant one.
We are a family business that try and recruit people who can deliver the family morals we pride ourselves on so much. Therefore, it is pleasing to see that Aaron exuded 'warmth and honesty' in the way we would hope he would!
We have built our business on recommendations from people such as yourself and we wouldn't be here without them, so thank you very much.
We wish you many miles of happy motoring in your New Panda, if you have any queries or issues be sure to call/pop in to the dealership and we will be more than willing to help.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Obertelli
- 1 Review
Wow what a super car worth its wait in gold luv it and the service was impeccable dont know if the coffee was gold latte ok
With our f3 door fi at cant stop looking at until it s dark black outside I know the next one will be all white on the knight thanx
Reply from chorleygroup.co.uk
Thanks for the great review of Chorley Group Fiat Blackpool.
It's brilliant to see that you are so happy with your new Fiat 500!
We wish you many miles of happy motoring and we look forward to welcoming you back for your servicing.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Sim
- 1 Review
Excellent Service.
Friendly staff, really felt like they wanted to help you make the right choice.
Reply from chorleygroup.co.uk
Thanks for the kind review.
We want all our dealerships to be a welcoming and pressure free environment, where people go away happy with a choice they have made.
We wish you many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Miss Kellett
- 1 Review
Fantastic service, really helpful and friendly.
Brett was very informative, friendly and helpful in helping me all the way through the process of purchasing my car. I can't recommend him highly enough. The only minor thing I have an issue with is that the car will not charge or play my iPhone 5 through the USB port. I have had to buy a car adapter to put into the cigarette lighter in order to charge it, however it still does not play my songs.
- Lynda
- 1 Review
Excellent service!
The service was outstanding. From the time that I ordered my car, I was kept informed and delivery was very prompt. Even when we dropped in without an appointment, we were attended to. When we went to collect my car and the salesperson was delayed on another handover, we were given a drink whilst we were waiting. The handover of the car was the best that I've ever had with everything explained in detail. I have also been phoned to check that everything is okay. And as an added bonus, the car is superb!
Reply from chorleygroup.co.uk
Thanks for taking the time to leave such a lovely review of your experiences with Chorley Group Blackpool.
It's great to see that we delivered a 5 star service!
We look forward to welcoming you back for your servicing and we wish you many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs McMurdo
- 1 Review
Excellent.
your employee, Darren was well informed AT&T pleasure to do business with. thanks to him for all his help.
Reply from chorleygroup.co.uk
Morning Mrs McMurdo,
Thanks for taking the time to review Chorley Group, specifically our Kia/fiat dealership in Blackpool.
It's great to see that Darren Marshall and the team looked after you.
We wish you many miles of happy motoring in your picanto.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
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- Marina Mcmurchie
- Dundee, GB
- 2 Reviews
Excellent, could not fault anything with this car dealer.
We just picked up our brand new Kia Sportage 3 today from this Kia dealer. We are from Perth Scotland and had looked around dealers here and met our fair share of pushey dealers with very high prices. After looking on the net we came across a fantastic deal from Chorley Group thinking it was maybe to good to be true we gave them a call and was put through to sales and spoke to Russell. Much to our delight the deal was there and ours from the taken which we snapped up. After going over everything with Russell and getting the car ordered and going to pick it up Russell kept us well informed if I needed to know anything a quick email sent off was answered in great time. Nothing was to much hassle we were even picked up from the train station to go and collect our car today. So to sum up our experience if you want to purchase a top class vehicle with 1st class customer care and great value for money, deal with Chorley group. Even if you don't live in Blackpool they are definitely worth traveling to. Russell made you feel at ease he took care of everything. I will definitely be looking to do business with him for our next car, best sales man we have ever had the pleasure of doing business with.
Reply from chorleygroup.co.uk
Hello,
Thanks for leaving such a thorough and insightful review of Chorley Group, Fiat/KIa Blackpool.
We are a family business that constantly aims to deliver a no hassle approach to business. I am so pleased to see that Russell and the team at Blackpool executed our processes to the last detail.
I wish you many miles of happy motoring in your new Sportage.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
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- Sue Frost
- 1 Review
Excellent
Excellent customer service. Salesman Russell at Blackpool branch was very knowledgeable and not at all pushy. A pleasure to deal with. I am more than happy with my new Kia Picanto.
Reply from chorleygroup.co.uk
Thanks for leaving such a lovely review of KIA and specifically Russell.
I hope you have many miles of happy motoring in your new KIA Picanto.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
- Mr Goldsmith
- 1 Review
THIS SALESMAN IS SO GOOD HE COULD SELL SAND TO THE ARABS
I WISH ALL SALESMEN WERE AS NICE AS THE HYUNDAI SALESMAN AT BLACKPOOL WAS WITH US , WE HAD BEEN LOOKING ONCE BEFORE ,BUT A WHILE AGO AND THE CHAP WE DELT WITH THEN STILL REMEMBERED US .HE KEPT US UPTODATE WITH EVERYTHING TO DO WITH OUR NEW VEHICLE , ALL I CAN SAY IS WHAT A GREAT DEALERSHIP , THANK YOU FOR EVERYTHING .
- Mr Paisey
- 1 Review
sales were very helpful and communication with them was excellent.
i had a very warm welcome when i collected my new automatic i 10 hyundai. its the second car i have purchased from this dealer and they cannot be faulted.
Reply from chorleygroup.co.uk
Good Evening Mr Paisey,
Thanks for leaving your feedback on your experience of dealing with Chorley Group Hyundai (Blackpool).
I'm pleased to see that Phil Brambles and the rest of the team looked after you.
We hope to make it a hat-trick with your third car next time.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
- Mrs Marsden
- 1 Review
Brilliant
I cannot fault the service given to us by the sales team, namely Darren. Everything was explained fully and we made a hassle free purchase. Sorry that I cannot be as complimentary re the parts dept. Darren asked for a quote to be prepared for me for a full size spare wheel and from start to finish this took almost two week. On the whole extremely happy with my purchase.
Reply from chorleygroup.co.uk
Hi Mrs Marsden,
Thanks for leaving us a review.
It's great to see Darren and the team at Chorley Group Blackpool looked after you.
Sorry to hear about our slow response with the spare wheel price.
I will have a look into the matter and try and ensure this doesn't happen in the future.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
- Mr Hurst
- 1 Review
Good first impression which lasted
We test drove a used Hyundai i20 Active, which had 3k on the clock. We liked it and were willing to buy it despite a very small paint chip on the rear bumper.
The salesman then told us we could get the same car brand new for cheaper. Gave us a reasonable trade in value on our car, car arrived two weeks early - all good so far!!
- Wilder001
- 2 Reviews
No fuss car shopping
Was on the lookout for a large family car and after a few months test driving different makes/models decided to give the Kia Sportage a run after reading good reviews. The closest Kia dealership was the Chorley Group, Blackpool.
A quick drive by to scope the cars on show proved a good move as not only do they offer Kia cars, they also offer cars from Fiat and Nissan.
Parking up and browsing the forecourt, I was left to look around, I wasn't pounced on by over eager salesmen (a put off at any dealership, usually having to respond "I'm OK - just browsing" and then walking away) so had a chance to have a good look around the car , a peer in the windows before going in to see someone who could let me have a look inside and tell me more about it.
The salesman I dealt with, Darren, was a pleasure to do business with. After asking if I could have a look inside he happily grabbed the keys and gave me a tour of the car explaining the differences between the models and giving an insight into the options available. Unlike salesmen I've dealt with before he didn't ask any intrusive questions to try and befriend me, he just responded to what was asked of him.
I hate salesmen that try to befriend you, I'm probably never going to see you again, I'm here to buy something from you, not marry your daughter, spend the weekend with you and your girlfriend, nor invite you back to mine for beers and a night on the PS3 (other consoles are available). but I digress...
After sorting out a date for a test drive and given a list of prices and models to choose from, as well as being told the availability of each, in the colour of my choice,I Ieft to look over the options.
Returning on a foggy day for the test drive, Darren was as pleasant as before (no sales alter ego had stepped in) he happliy showed me the ropes and allowed me to give the car a thorough test (motorway run, bumpy roads, etc)
To be fair, I was sold on the car after the reviews, cost and the ride, so was willing to let Darren take over for the hard sell. Which wasn't forthcoming...
We sat and discussed options, prices and additional extras (paint/upholstery protection, etc) and after a quick game of "let me put that past my manager" I was happy with the deal.
I was given an expected date of delivery for the car. It came a week earlier then expected.
Overall, a great experience. I would happily buy another car from this dealership if they are all like Darren!
Reply from chorleygroup.co.uk
Hi,
Thanks for taking the time to leave such a thorough and insightful review.
We are a family business that always try to be different to the masses of car dealers out there. It is therefore really pleasing to see that our family ethics were evident in your experience of Kia Blackpool.
We always operate a no pressure approach to the way we do business, and it is thoroughly pleasing to see it being executed so perfectly by Darren.
I will be sure to pass on your thanks to Darren and I will inform his daughter of your lack of interest in her hand in marriage :)
We look forward to seeing you back for your servicing on your new Sportage.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
- Mrs Johnson
- 1 Review
- Mr Melia
- 1 Review
Friendly and professional
Recently opted for a Hyndai i10 car on mobility. As a new comer to mobility I was pleasantly surprised by our customer service Agent Aaron who was not only friendly and professional was also very knowledgeable. He made everything easy to understand and was happy to go over different areas. He made going with mobility an easy transition and I would happily recommend him and his colleagues.
Reply from chorleygroup.co.uk
I'm pleased to see that aaron made your transition to motability a pleasant one.
Thanks for taking some time to leave a review.
Knd Regards
Adam Turner
Business Development Manager
Chorley Group
- Mr Fogden
- 1 Review
good
good all round service,disappointed with weeks free insurance,turned out to be just 2 days
Reply from chorleygroup.co.uk
Thanks for the review.
Apologies about the free insurance, there must have been an admin error on our part.
I wish you many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
- Mr Scott
- 1 Review
buying a car cant be easier than this.
from the moment i walked into the showroom i was made to feel welcome without feeling under pressure to buy. i told sales exec. darren what i required and darren expla ined to me the options available. all was done in a very friendly and professional manner and i am very pleased with my purchase of a Kia Rio.
Reply from chorleygroup.co.uk
Hi Mr Scott,
A no pressure environment is exactly what we try to replicate in all of our dealerships. We are a family business and we have grown and developed on our family culture.
I am pleased that buying your KIA Rio with Darren was a pleasant one, and I hope we see you again for any of your servicing needs.
Kind Regards,
Adam Turner
Business Development Manager
Chorley Group
- Mrs Shackley
- 2 Reviews
- Mrs Mustoe
- 1 Review
Excellent service with a friendly smile
I could not praise to highly the service I received from The Chorley Group when I decided to purchase a new Kia Ceed car from them. The salesman (Russell Lambert) kept me fully informed on the delivery of the vehicle as well as an excellent understanding of the vehicles facilities. On the day I picked up the vehicle everything went smoothly and I have even had a follow up call from Russell to say that if I had any problem or did not understand anything on the vehicle he would only be too pleased to help me. I would recommend the Kia branch in Blackpool to anyone who was looking for good service and a friendly attitude.
Reply from chorleygroup.co.uk
Hi Mrs Mustoe,
Thanks for taking the time to write us such an honest and thorough review.
I am pleased to see that Russell and the team at Chorley Fiat and Kia (Blackpool) looked after you and made your sales experience a pleasant one.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
- Mrs Ollis
- 1 Review
Fabulous sales staff!
Really good service from Aaron who was very welcoming and friendly. He wasn't pushy in his sales technique and let me take my time in deciding which car was best for me. When looking at different services that could be added to the cost of my payment plan, he didn't push them onto me so I didn't feel like I was made to take something I didn't want. On the day I picked up my car, he took a lot of time to show me the different features which was really good and beneficial. I didn't feel as if he was rushing me out the door so that he could go to other customers. I guess what I am trying to say overall is that he made me feel very valued as a customer. I will definitely be going back there again and telling my friends to go there. Thanks Aaron.
- Mr Moyes
- 1 Review
Want treating like one of the family. Chorley Group is for you!
We just went looking and the reception that we got from the staff and the deal offered
and the quality of the vehicle clinched the deal.
Having dealt with Chorley Group before on our previous Kia. The service and the back-up we received last time from them made our mind up.
Reply from chorleygroup.co.uk
Mr Moyes,
The title to your comment could not describe our business better!
We always aim to make everyone feel a part of the family at Chorley Group, in a pressure free environment and I am thoroughly pleased that our family culture was shown on your visit.
Thanks for taking the time to review us.
I wish you and your KIA many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
- Mr S Murkin
- 1 Review
Great Car easy transaction, but
Bought the Hyundai Santa Fe, 1 year old, great car, smooth transaction. But after 2days the rear number plate fell off, this had been changed by the garage to my own personal plates, but they had not fixed it on very well and also had scratched the paint getting the old one off and also left the old adhesive pads on. but that said i think i got a reasonable deal from the garage after a bit of work on my side prior to purchasing.
- Mr Oakes
- 1 Review
Great service
Very helpful staff, with great service. Nothing too much trouble for them.
Reply from chorleygroup.co.uk
I am pleased to see that your Chorley Group experience was a pleasant one.
We are a family business that prides itself on operating with family morals at the forefront of all we do and I'm glad this was evident on your visit to us.
Kind Regards,
Adam Turner
Business Development Manager
Chorley Group
- Mr Walls
- 1 Review
I LOVE MY HYUNDAI IT STANDS OUT IN A CROWD.
I WOULD RECOMMEND THE CHORLEY GROUP TO EVERYONE, THE SERVICE WAS GREAT,THE SALESPEOPLE WERE VERY HELPFUL AND WELL MANNERED.
- Mr Whetton
- 1 Review
Great service and range of Products
I visited 8 main dealers before going to Chorley group KIA. I had a specific set of requirements as I only have 1 working leg. Went in spoke to Phil Waring told him what I wanted and that I needed it ASAP. He took time to listen then suggested 5 cars that could suit my needs, I finally settled on the Venga 2 1.6 auto as the seat could be raised to 70cm and it fit all my other needs nearly perfectly. It took a week from order to delivery and Phil kept me informed all the way. The hand over was excellent as has been the courtesy calls to make sure all is going well and I have no issues or questions. I have already recommended Chorley group to all my friends and wouldn't hesitate to use them in the future. Thanks for the help in choosing my new car I'm loving it.
Reply from chorleygroup.co.uk
Thanks for taking the time to review our Blakpool KIA dealership.
We take all comments on board and I'm pleased to see that all yours are positive.
I wish you many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
- Mr Mark Swales
- 2 Reviews
Very good company to deal with,But salesmen differ,good,ok,bad.
We bought are car Hyundia I20 salesman very helpful and went through everything we needed very happy,We recommended three other people who bought cars from the group,the company showroom split up into two different building selling Hyundia and Nissan, the other Fiat and Kia cars, The daughter wanted and loved the Fiat 500 and bought one but the salesman was not very helpful, had to say it not happy with him and he new this,He even filled the form in himself on how good the dealing was which should of been done by the customer and gave himself 10/10`s.end of the day its the cars that matters and all of us happy with the cars with no problems after six months of doing this review
Reply from chorleygroup.co.uk
Thanks for taking the time to review Chorley Group.
I'm sorry that you seemed to have a somewhat inconsistent experience of our Blackpool dealership. However, I am pleased to see that ultimately you were left happy with the choice you made.
I have had a look into the issues with the sales people involved and all comments will be taken and used in training.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
- Peter Thomas
- 2 Reviews
Very up market service
I'm not often impressed by car salesmen but this was the exception. The deal was done without hassle and probably with the right amount of give and take on both sides. My daughters are very happy with the car.
- Mr Patton
- 1 Review
Overall service good, but organisation need loads of work.
Everything was great until changeover day, having sercured the vehicle 7 days before the pick up date, the car was only (half arsed) valeted and the wheel which was suppose to be fully painted was touched up by a what looked like a 5 year old child. But the salesman Liam Wayne was good and assured me things would be sorted. The wheel was done but I have had to pay to have it valeted properly
chorleygroup.co.uk Details
Suppliers of New Nissan, Fiat, Kia & Hyundai vehicles & all makes of Used Cars across Lancashire
Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with six key dealerships and four franchises across the North-West of England, in Blackpool, Burnley, Chorley, Preston and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
Visit Chorley Group
Pauline Turner - Sales Director
PR7 1NN Chorley
United Kingdom
