Very user friendly website and great value prices on all health care products with fast delivery. I bought 6 months supply of hay fever tablets and was amazed at how much I saved compared to the high street chemist or supermarket! I will be going on holiday soon, so will definitely stock up on essentials before I leave.
Placed order via wowcher for 2 sets of medication. 7 weeks and a few emails later I have received 1 set of the wrong sort of tablets and have not even had a reply to my last email.
Have now pulled out all my hair. Maybe clearchemist should start selling wigs!
Brilliant service, Item arrived well before the anticipated delivery date. There was a slight query although no fault of the company so I email Clear Chemist & within 24 hrs the issue was all sorted. Excellent .
I bought a deal on Wowcha to buy some allergy tablets from the website and I must have ordered it incorrectly as it took full payment for the product. I managed to speak to a gentleman on the phone after I realised that the money had been taken out of my bank and he kindly transferred the money back with no question at all. He was very helpful.
Order didn't delivered at first instance may be sone issue with royalmail but chemist direct sent it again upon request and i got it. Truly impressed. Good service fast communication
Took 4 weeks to receive my order. When it did come, they had sent the wrong thing. I am still waiting for the correct items. Email response is terrible. Takes days and any complaint is completely ignored. Will never buy from here again. Terrible. Would advise everyone to buy elsewhere.
Placed the order through Wowcher, at a good discount. Great. Except no delivery received. Followed up with Wowcher, who eventually contacted ClearChemist, asking them to resend with a tracked delivery and advise me of the tracking number.
Still no delivery after three weeks.
Followed up with Wowcher by email, no reply for a week. But I did get an email from ClearChemist asking for feedback on the product/service.
As I haven't had either product or any good customer service, it's not too special a review!
Won't be trusting either Wowcher or ClearChemist again.
Within days of receiving my LipZor light device for the treatment of cold sores I experienced the dreaded tingling sensation that signals a cold sore developing. Only this time the cold sore did not progress beyond the initial tingling stage as I immediately used my new LipZor device. I didn't expect to have to put this product to the test so soon but it does what it says on the box.
Ordered product at beginning on 8th August and up to 28th August it had still not arrived. Emailed ClearChemist and they have posted a replacement. Not yet received on 2nd September.
I am totally unhappy with this service. I was emailed to say goods had been dispatched on 12 August and to allow up to 10 days for delivery. I am still waiting. But happy at all
I ordered my stuff in July and I still have not received my item, I have email at the begining of august and was advised they will send the items again, email last week to find out what happening and and it's been lost in trainsit hopefully the next lot you send is received
I am still waiting for my order a mth later! They ignored my 1st email to query the order, I emailed again and was told it would be dispatched again. Ive now just received an email saying dispatched a week after I was told it was dispatched. I will never use them again and I don't recommend anyone else does. They don't care about customers, they are quite happy to take my money and not produce any goods!
Ordered my item and was advised it was dispatched on 09.08.13 i have still not recieved my item, i have emailed and emailed and have never recieved a response, i eventually managed to get the tel number from another trust pilot review and spoke to someone last week who advised i would recieve my item in next few days, has not arrived as yet its been a month since i placed order, will not be making any future ones thats for sure!!!!!
I am very annoyed. I have been waiting for a very small item, which can just be put in ordinary mail, since early August - almost a month. I have been told that the item, and then a replacement, has been sent but I have not received anything. I would not use this company again.
Despite ordering just 1 item weeks and weeks ago, the order never turned up. I have emailed the company who keep telling me to wait a bit longer. The item I ordered was hay fever tablets. Now we are in September I'm not sure how useful they will be.
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