I came across this company following a Living Social promotion. The discount code produced a saving far less than advertised. Rather than rectify the company simply refunded so the 2 stars is for the quick follow up and refund, the lack of any others fr the fact the company seems to be interested in only getting data (I have been flooded with unwanted junk mail since processing my order) and does not provide deals promised. Disappointing.
Got my order almost a month late. Received an email to inform me that it had been dispatched and when I contacted the company two weeks later to find out what was going on, and realized that it had not been dispatched. A person from the company named "[name]" was extremely rude and not helpful, it seemed as if he was deliberately trying to infuriate me.
If it was not for the Wowcher that I had already purchased I would have not followed through as a consumer with Clear Chemist. Now that I finally have my products I will never use Clear Chemist and Wowcher again.
The wrong item was sent. I emailed immediately on receipt to advise of this and received no reply. I emailed again a few days later and still received no reply. I would like to return the item and for the correct item to be sent. I will also require return postage to be paid as the error is not mine. I would appreciate someone contact me asap to resolve this matter please, I am very disappointed.
If, like me, you detest queuing behind those with lengthy prescriptions, then turn to this company online for all those things that make life more comfortable from head to toe - my order was via a deal site and was actually for a toenail treatment. Not very glamourous but very much appreciated. The deal was a good one added to which the service and delivery from Clear Chemist was excellent.
DELIVERY WAS VERY LATE,THEN THEY CLAIMED IT HAD BEEN LOST. DID ARRIVE AT LAST,STILL VERY LATE AND 1 ITEM HAD BEEN SUBSTITUTED WITHOUT MY CONSENT OR KNOWLEDGE. NO REPLYS TO MY E MAILS AT ALL WILL NEVER USE AGAIN. NOW USE mypharmasist
YOU CAN BUY TOP BRAND NAMES AT LOW PRICES. FROM YOUR SHOPPING BASKET TO YOUR FRONT DOOR, WITH THE EASY TO FOLLOW INSTRUCTIONS AND LOW PRICES EVERYBODY RETURNS FOR MORE BARGAINS. FROM MAKE UP TO MEDICATION OR EVEN A GIFT CLEAR CHEMIST HAS IT ALL AT PRICES THAT ARE LOW ALL THE TIME NOT JUST A ONE OFF.
Will never use this joke of a site again. Twice received the incorrect items. They sent the same incorrect item a second time despite me stating which item I required. Even had the nerve to request I send incorrect items back AT MY EXPENSE!!!! They informed my hey had re-re-posted the item two weeks ago; still haven't received it!! They don't seem to realise you can't just mess about with people's medication in this way!! Dreadful, joke of a site