Great starter kit that has helped me on the way to cutting out cigarettes. Long lasting cartridges have helped me save money.
A very good, natural tasting product with an exceptional battery life. 10 out of 10!!
This tasted great and the vapour produced was very realistic. Great value for money.
I had tried other brands before trying these, these were, without a doubt, the best ecig I had ever tried. So impressed with overall look and taste. Have recommended to friends!
Highly recommended as a great intro kit. I was so impressed, I ordered my next order straight away! Great price too!
Really impressed with this kit, has totally helped me stop smoking “real” cigarettes and I’m starting to feel healthier and not smell of smoke!
I ordered this starter kit and was so impressed I have since ordered the refills! Great customer service too!
So impressed with the flavour and overall quality of this product. Battery life is fantastic and I’m already placing my next order.
These E-cigarettes are amazing. Great taste and have definitely helped me save money and look after my health.
Wow! What a great starter kit. I have been so impressed from ordering this to trying this. Great customer service, quick delivery and a great E-cigarette that have a fab taste.
I ordered a promotional pack from Clearsmoke an E- Cig Company for £ 7.95 (postage and packaging costs). On reading further i found that i was signing upto a contract for around 60£ a month which i did not want to do.
I therefore cancelled the order on the same day (within a couple of hours)
i was expecting a refund of my money but i was told today that i would forfeit the postage and packaging charges despite them not having sent my order. I was further told that this was in their terms and conditions.
Having spent almost 8£ for "postage and packaging" when nothing has been sent to me seems like piracy!!
As they say Buyer Beware ...so this post is to let other people know
I was browsing the internet today doing some research into E cigs, I then come across this trial offer for clear smoke which was 7.95 for the kit, not until i signed up did i realise you have to pay an extra 60 if you keep for more than 15 days, I then canceled my account shortly after was email was another offer of 82% off, so that was the starter kit plus 12 cartridges for 16, which is more like it, i mean like i did want to be saving money not spending more, so im writing to say I think they are sorting out good deals just gotta be persistant and hurry whilst stocks last, I havnt received my pack as of yet but will post again to say what there like.
All the best
I received an invite for a trial at £7.95 (I believe on Groupon).I received the trial pack and the trial tasted like smoking socks that had been worn for a month.I then had a further £59.95 debited to my card the following month. I queried the debit with the Company and was told that the terms of the trial were that the £59.95 would be debited to my card if I did not cancel the trial.I could not recollect this and asked for a copy of the groupon offer to be emailed to me which,after 5 days, I have not received.I feel thatnI have been duped into this payment. Other people considering the Trial will be aware of this Company's sharp practice.
Returned my kit and requested refund.This was on 16/8/12 and not received anything yet. NOW cannot get them on their website, have they stopped trading??
Would like to advise,that as from yesterday I contacted "JANE" @ customer services and explained my complaint in full, whereby, I have been assured a full credit is forthcoming. Please accept plaudits Jane for professionally conducting and listening to genuine complaints and reacting forthwith.
When you pay them £7.95, after 15 days they will transfer £59.95 from your card! Their website use very small words to write this term! Why no department close down clearsmoke and give them opportunity continue to cheat customers!!!
This is a SCAM
They offer a free trial then take £60 of your money from your bank without authorisation & claim it is in terms and conditions which are ridiculously long.
It is impossible to cancel as free number never answers
They offer a starter kit for the price of P&P of £4.95 and after 15 days they debit your card for additional £59.95 which is double the price of any other starter kits. Of course you won't find any clear information about it on their web site. You will have to go deeply into T&C looking for the finest print.
No wonder I found their offer email in my spam folder.
You've been warned!
i HAVE SMOKED FOR 42 YEARS AND DECIDED TO TRY CLEARSMOKE I HAVE NOT SMOKED A FAG SINCE 14TH OF FEB & I COULD NOT HAVE DONE IT WITHOUT THE PRODUCT OR THE CUSTOMER SERVICE TEAM AS I HAD A FEW PROBLEMS WITH BATTERYS & PHONED AND RECIEVED REPLACEMENT AT NO COST I RECOMEND THIS PRODUCT I NEVER THOUGHT I WOULD GIVE CIGARETTES UP THANK YOU CLEARSMOKE
I've been using this product for a couple of months and since starting have not needed a cigarette. I feel healthier, cleaner and a lot richer!! The customer service is brilliant and whenever there is a problem I can contact them and get an almost immediate reply and resolution. I recommend Clearsmoke to anyone who wishes to give up conventional smoking because it really works.
I am sorry this is not acceptable if you do a test run as though you’re going to purchase the item it makes no reference to the £59.95
If there isn't a law against it there should be-do you know of one? I'm thinking along the lines of complaining to Trading Standards as they will know the law.
When you click on the link (please see below) as I find it really sneaky,if not underhand, that I wasn't aware of the £59.99 charge until I telephoned them (after having the product over the 15 day trial) and they made reference to the terms and conditions on their web site and this was when I was made aware of it for the very first time.
So effectively I been stung to the tune of £59.99 x 2 due to them not making reference at any time to the T&Cs and believing that a "Trial" wasn't as really as described.
Does exactly what is says on the tin!!
I have tried other electronic cigs but CLEARSMOKE definitely is the best!
AND now that the refill is new, it lasts so much longer and tastes miles better! I've been recommending them to all my pals!
The team are always there to help out and sort any issues like faulty items.
Try them you will be surprised!!
A fantastic product with a great team. I had received a faulty battery, as you can sometime do, and the team arranged for a replacement, free of charge of course, and i received it promptly. Nice to know they are there for you.
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