Fantastic All Round Service, Great Customer Service plus A Rapid Delivery Service
I ordered a twin set of Super Tall Mono-bloc Taps for my bathroom on Christmas Eve not really expecting them to arrive before the new year, so imagine my surprise when they arrived by courier at 08:30 on 27 Dec 2012. The taps are a quality item but they came with a very low price maybe part of an end of year sale. But over all they were a fantastic saving against the standard retail price. My only issue with them was that I really needed the taps to match but I failed to notice that instead of my taps sitting at the same point on a twin basin set up they were situated left and right. It turns out that these taps do not come with a left/right option nor can they be turned around. The staff at Clickbasin were extremely helpful and took the time to help me by checking their stock for something more suitable and even rang me back to discuss my options. It turned out that their were nothing that could be done but they did offer me a refund if I could not live with the taps and wanted to return them. In the end I decided to stick with them and now they are fitted they look great. So overall I had a fantastic service and wish to Thank them very much for their polite and helpful service.
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