Recently bought a 35cm glass bowl sink for our Bathroom which looks really good sitting on a piece of wood i converted to a shelf. The tall chrome tap that came with it looks ok but is not a cast metal as i expected it to be, just a plastic one with chrome effect coating. The hoses werent long enough and the hot/cold adjuster on the top was also mounted slightly squint so had too fix this myself. Overall nice but not worth the £99 i paid and certainly not worth the so called rrp of several hundred + pounds.
To reply as a company, please log in to your business account.
Many thanks for taking the time to review our products. We are sorry to hear that the tap didnt reach the standards you were expecting. The tap is made from metal that is then chromed - and the internals are made from modern ceramic materials a longer lasting and lighterweight option to brass - which, makes the tap feel not as heavy as a brass tap, but, works in exactly the same way, and allows us to offer a longer guarantee. The hot / cold adjuster is a part that can be easily turned in to position required - to allow hot / cold to feed in either side of the tap.
I hope this explains the reason you may have for your comments about the tap, and, we would be more than happy to accept the tap back for a full refund - as we would for any product purchased from us with our no quibble 30 day money back guarantee - just pop us an e mail to firstname.lastname@example.org and we can forward returns details.
We do however note that you appear to be happy with the tap and pop up waste, which is great, however, again, if these are not as required, please again e mail