The lovely glass basin was just what I wanted. The description on the website was clear and accurate and it was delivered within two days of placing the order. A very impressive service.
We had a couple of instances where basins were broken on delivery. This was sorted very quickly. We were pleased with the quality of the basins and very good value compared to others we had seen on the internet.
Basin yet to be fitted but exactly what was wanted. Really funky shape and right in every way. Small and stylish. No hassle ordering and great delivery. Packaging was excellent - lots of it for protection. Would use Clickbasin again if they had what I wanted.
The service received from Clickbasin was very good, they despatched the goods efficiently and they arrived when they said they would. My only criticism is that there were no fitting instructions in either package but as have a plumber who will do the installation it's not really a problem. I would definitely use them again.
No problem with the company at all. Good range of products and prices seem to be favourable for similar products from other companies. Delivery was as promised and the basin was well packed. I am happy with the basin I ordered but one small point that would have been helpful would be if the company actually gave internal dimensions of the sinks - I realise that this may not be possible for some of the less conventionally shaped basins but this is just an opinion and in no way a reason not to shop with clickbasin.co.uk as no companies give the internal dimensions.
I would be more than happy to shop with clickbasin.co.uk again.
We bought a cloakroom basin complet with taps. Basin very stylish and both basin and taps good quality. Fast delivery and free. Would recommend without without reservation.
We're really happy with the products and would recommend your company to others. The quality of the bathroom unit is superb and different to what you could get on the high street.
Excellent customer service.
Very pleased with the look and quality of the sink. The only minor problem were the wall fittings which were not adequate enough to fit the sink to my wall. This was overcome by a quick visit to B&Q! Overall very pleased with the sink and tap.
Was very happy with the items apart from ordered 2 sinks and 2 wastes over the phone. Must have misheard as got 2 sinks and 1waste. I should have checked the invoice more thoroughly but were very quick to deliver the extra one.
While looking a budget glass basin came across Click Basin who provided the item at a stunning price complete with waist and tap. I have to say I am delighted with the product and service. Well done Would recommend to any.
I bought a basin for my new bathroom from click basin as they were the only company offering that size of basin. It was great as it turned at the right time in good condition and looked exactly as shown in the picture. So i would highly recommand click basin and as am about to start renovating the upstairs bathroom, i will get another basin form there as well.
Ordered online. Website straightforward and easy to understand.
Details of shipping etc very good. Delivered early and packaging excellent.
Very good product, would buy again and recommend without reservation.
After looking around for a while for something very specific we were able to find just what we wanted in the excellent range on offer at Clickbasin. Ordering was quick and simple and the delivery time was fantastic - within a few days our purchase was with us.
Definitely to be recommended!
I don't normally submit reviews, but the service I have received from Clickbasin has been excellent. Just what you want - good range of products, well explained on the web site & delivered very promptly when ordered.
We purchased an Oak Corner Bathroom Cabinet which we are very pleased with overall, except the bottom shelf at the back is damaged but we decided it was too much of a headache to send back.
The delivery instructions clearly stated:
For TWO PERSON Delivered goods ( Oak Bathroom Cabinets ) you will receive a telephone call from our delivery partner within two working days to arrange a suitable delivery day. If you haven't received a telephone call during this period, please call us on 01772 671354 and we can investigate and confirm delivery date. There is no tracking information for this method of delivery.
There was no telephone call and it was just lucky that i happened to be at home when the delivery driver turned up.
It also stated in the instructions that:
Please inspect goods on arrival, look for obvious damages and report to driver. If the goods are not in a satisfactory condition mark the paperwork as “damaged”. (This is essential as if this is not done it could affect your chances of a replacement since the delivery company will not entertain our claims for compensation if the delivery notes are not marked as "damaged" ).
I said to the driver that i was supposed to open it and check for damage and he said, 'no, once you open it I can't take it back anyway' , so I didn't but realised I should've done.
As I didn't get t telephone call i assumed it wasn't a two person delivery and to be honest wasn't sure what i was supposed to do. It wasn't until we unpacked the cabinet that evening that we found the damage. In the corner, at the base of the unit, the wood it clearly broken.
Other than that, we do actually love the quality of the product and how it looks.
Very impessed with the speed in which they turned the order around and the goods turned up in perfect condition
No blemishes...unlike some of the stuff we have had from othe internet companies
Well done clickbasin....I will definitely use them again
We ordered some wall mounted taps which we were very impressed with. The quality of the taps is very good and they look very expense. We haven't fitted them yet but I am sure they will enhance the look of our ensuite nicely. We were also impressed with the speedy delivery.
The sink was delivered quickly but when I opened the box there were several scratches on the top of the sink. I contacted their customer services and was asked to send pictures. The next day I received an email to say another sink had been dispatched.
The sink is as described, the taps look good and customer service is excellent.
I found Clickbasin to be great when my beautiful new black glass basin arrived chipped. I contacted them and they were very apologetic and helpful and I received a new basin in a few days. On both occasions the basin was extremely well packaged.
Thanks for such a great service and a fantastic basin at a great price.
We ordered a bathroom sink and mixer tap. Whilst the sink was all that we could have hoped for the mixer tap was dented and the weld attaching the water spout to the tower was defective and unsightly. I took a photo of the defects on my iphone and forwarded it to customer services with an email. My wife received a phone call from them within a couple of hours in which they were very apologetic and promised that a new tap would be sent out within 24 hours. The replacement arrived 24hours later and was perfect. Mistakes can happen but when they are rectified that quickly and efficiently it is somehow more impressive than if there had been no error in the first place. First class!
had a flawed basin delivered, reported it and within 3days a new perfect replacement arrived. very good at resolving this problem
lost one star for sending out the first faulty basin, but otherwise great
To reply as a company, please log in to your business account.