I was looking for a new catalytic converter for my Audi A2. clickcarparts offered it for the best price and the reviews let me order there. They contacted me regarding some shipment questions to Austria and everything was delivered within 2 days. Great dealer! Will come again - hopefully not too soon ;-)
Easy to order parts, fast shipping and very reasonable pricing. The packaging of the items could have been better, there were some holes in the cardboard boxes (sharp edges on shock absorbers) but luckily nothing broke. The shopping cart feature on the website could be better, i ordered shock absorbers for the front and rear axle but in the shopping cart it only show as "shock absorber" without any more info than the price of the article. Makes it hard to distinguish different parts from each other. Other than that it was all very good.
Ordered a Catalytic converter and brake assemblies this is the first time I have used the company. The parts were very competitively priced and and the company provides an extremely efficient delivery service. I would use and recommend the company again.
I bought a replacement dpf filter last Thursday then called to make sure it would be delivered next day. I was told over the phone I needed to make an additional payment of £10 which I made. I asked for email confirmation that it would be delivered next day – I received no such email. I then called up a second time to ask and was told that it would be delivered on the Saturday. I waited in all day on Saturday and nothing was delivered. Today (Monday) I have ramps at a garage paid and booked in my name and am now unable to repair my car. I have paid £10 for nothing, lost an entire day of the weekend waiting in and will now have to pay a second time to book a ramp to repair my car. Was informed first thing on Monday it was a fault with the courier service and also received a refund of my £10 with their apologies and 15% discount if I used them again. Communication (on weekdays) has been fantastic but they've been let down by their courier service, lack of weekend comms and the initial person I spoke to on the phone. Frustrating because they're obviously a good company but my experience with them has been probably one of the worst. Have lost a lot of money dealing with them.
Found the website easy to use but was a little concerned with the e-mail saying that the part was on its way as it had part of the billing address in it ! None-the-less it arrived safely and enabled the car to pass it's MoT. Part fitted correctly and was a good price. Many Thanks.
Superb prices, free delivery and nice fellas to boot. Don't get ripped off by halfords for parts, phone CCP first and save yourself time and money. Halfords wanted £84 for four glow plugs and I got all four (proper NGK ones as well, not cheap ones) delivered to my door for less than half that from CCP. I got free "thanks for your order" shortbread as well. :)