Click Car Parts Ltd reviews

Click Car Parts Ltd reviews

Excellent
9.5
from 0 - 10
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78 Trustpilot review(s)
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Reviews

About

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Review by confirmed purchaser

Great price, great delivery!

Ordered on Tuesday, delivered Wednesday! DPF very very good price and product spot on.
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Review by confirmed purchaser

perfect supplier

I was looking for a new catalytic converter for my Audi A2. clickcarparts offered it for the best price and the reviews let me order there. They contacted me regarding some shipment questions to Austria and everything was delivered within 2 days. Great dealer! Will come again - hopefully not too soon ;-)
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Review by confirmed purchaser

excellent sevice

Never heard of them but they delivered in rapid time exactly what I needed highly recommend.
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Review by confirmed purchaser

Fastl, reliable and great prices

Received the products in great time, fantastic price and had everything I needed
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Review by confirmed purchaser

Good value good service

Very pleased with Clickparts, parts arrived on time and fitted ok. Satisfied will use again and are to be recommended
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Review by confirmed purchaser

exhaust fits brill

the exhaust was delivered be4 12 the next day and fit brill
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Review by confirmed purchaser

Good service, fast delivery and good prices.

Easy to order parts, fast shipping and very reasonable pricing. The packaging of the items could have been better, there were some holes in the cardboard boxes (sharp edges on shock absorbers) but luckily nothing broke. The shopping cart feature on the website could be better, i ordered shock absorbers for the front and rear axle but in the shopping cart it only show as "shock absorber" without any more info than the price of the article. Makes it hard to distinguish different parts from each other. Other than that it was all very good.
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Review by confirmed purchaser

Competitive and fast delivery

Ordered a Catalytic converter and brake assemblies this is the first time I have used the company. The parts were very competitively priced and and the company provides an extremely efficient delivery service. I would use and recommend the company again.
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Review by confirmed purchaser

all perfect

all perfect: customer service, payment, piece was correct one, shipped same day, delivered next day - thank you very much!
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Review by confirmed purchaser

good

fast delivery,at low prices the costs
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Disappointing

I bought a replacement dpf filter last Thursday then called to make sure it would be delivered next day. I was told over the phone I needed to make an additional payment of £10 which I made.
I asked for email confirmation that it would be delivered next day – I received no such email. I then called up a second time to ask and was told that it would be delivered on the Saturday.
I waited in all day on Saturday and nothing was delivered. Today (Monday) I have ramps at a garage paid and booked in my name and am now unable to repair my car. I have paid £10 for nothing, lost an entire day of the weekend waiting in and will now have to pay a second time to book a ramp to repair my car. Was informed first thing on Monday it was a fault with the courier service and also received a refund of my £10 with their apologies and 15% discount if I used them again. Communication (on weekdays) has been fantastic but they've been let down by their courier service, lack of weekend comms and the initial person I spoke to on the phone.
Frustrating because they're obviously a good company but my experience with them has been probably one of the worst. Have lost a lot of money dealing with them.
clickcarparts.co.uk

Reply from clickcarparts.co.uk

Hi Finn, I'm sorry you had problems with your order, as explained there was an issue with our courier and the directing of your consignement. The £10.00 was immediately refunded on being informed of the problem with your order. Unfortunately our customer support is not open at weekends and this is clearly outlined on our ebay listings and website via our opening times.

We do take both postitive and negative feedback very seriously and work hard to improve our customers expereince when dealing with us, I'm sorry on this occasion we have let you down and will look at improving our comms levels over weekends to keep our customers up to date.
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Review by confirmed purchaser

Good

Parts arrived and all appears ok good price
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Review by confirmed purchaser

clicked and won the prize

very fast and efficient delivery
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wow great service great prices

what a great company to deal with great service and super prices and very fast delivery I know where to go now for all my car parts they wont be beaten
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outstanding service

they delivered my part quickly and kept in touch all the way when I needed to make a querrey regarding my part they acted quickly and professionally at all times highly recommened team
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Review by confirmed purchaser

Easy to deal with

Found the website easy to use but was a little concerned with the e-mail saying that the part was on its way as it had part of the billing address in it ! None-the-less it arrived safely and enabled the car to pass it's MoT. Part fitted correctly and was a good price. Many Thanks.
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Review by confirmed purchaser

Happy customer in Finland

Very fast delivery. Exactly what I ordered. I truly recommend !
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You cannot ask for more. Great prices, service and they satisfy my sweet tooth.

Superb prices, free delivery and nice fellas to boot. Don't get ripped off by halfords for parts, phone CCP first and save yourself time and money. Halfords wanted £84 for four glow plugs and I got all four (proper NGK ones as well, not cheap ones) delivered to my door for less than half that from CCP. I got free "thanks for your order" shortbread as well. :)
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Review by confirmed purchaser

Fantastic in every way.

Yes, Fantastic selection.
Fantastic Prices and followed up by a fantastic service.
Fast dispatch and fast delivery.

All in All FANTASTIC.
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outstanding service

Part arrived within 24 hours, had to talk to some-one before hand
would definately recommend, and will certainly use them again if
needed

clickcarparts.co.uk Details

Price Match

We offer a like for like price match on all products.

About this company

Visit Click Car Parts Ltd

Contact information

Call us on: 0871 297 5000
We live here: Gladstone Buildings, The Broadleys
S45 9JP Chesterfield
United Kingdom

Category

Click Car Parts Ltd is ranked 8 out of 41 in the category

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