Never having had a VPS before I was hoping that CloudNext's service would help me to get things moving if I got stuck. Seeing as it's an unmanaged service they have been extremely helpful and I have no complaints.
I've used Cloud Next for nearly three years now. During that time I have had hosting and domains with other providers but have moved them all over to cloud now. The main reasons are their great value (paying half with other hosts who I won't name). great support, great features and reliability. Even though they are a lot cheaper, this doesn't mean you get less for your money. Every ticket (yes they only have support via tickets but I've never had an issue) has been answered quickly and comprehensively. The features included with all hosting are great, particularly when I develop a lot of Wordpress/Joomla sites and use their one click install.
I would have no issue at all recommending cloud next (and have done so to many friends and colleagues) and look forward to adding more hosting in the future - If I could give more than 5 stars I would!!!!!
Having used previous providers for hosting and registering domains, I have found that good support is hard to come by until I found Cloud Next.
Every issue or query I have had with any of my domain names has been addressed superbly. I asked every question I could think of to understand their system (due to the poor service of previous suppliers) and could not find one fault with this company.
The price is very competitive compared to other major players in their field but the quality of customer service is what puts them in pole position in the market.
Keep up the good work and will continue to use for many years.
I've been a web developer for more years than I care to remember and over the years I've used just about all the major hosting companies in the UK and most of the major ones in the USA.
Not only is Cloud Next very competitive on price but more importantly they provide the best support in the industry with friendly, knowledgeable staff who go above and beyond to assist with any issues. Their Web Hosting and VPS products are the best on the market.
Before you choose anyone else I'd give these guys a try.
I moved over to cloudnext from hostgator because I wanted to be with a UK based hosting company. I am on the premium web hosting account, and to be honest if they charged double what they do I would still be with cloudnext.
Their customer service is out of this world. I am very new to website building so have had lots of questions, their technical support team answer my ticket every time in no more than 2 minutes.
Whenever I have faced problems with my site, their technical support team identify the issue and will even correct the problem for me.
My website is getting a higher google page load speed than I was getting with hostgagor and the control panel is very easy to use and does everything you would expect.
All in all, my experience with cloudnext has been nothing short of exceptional and I imagine I will be a customer for a long time.
Been with Cloudnext for 5 months now and am very happy with the service level. After shopping around for months and having tried a few other companies I'm glad I ended up with Cloudnext. Their system is a breeze to navigate and if you get stuck customer services is just a click away. They go above and beyond to help sort out any niggles you may have.
I was having a problem finding out what was eating up all my hard drive space. They had a look for me and provided a detailed list I could easily work from. They are always speedy and efficient. Its ALL ABOUT THE SERVICE. Glad I found them.
I have been with Cloudnext as my ISP for about 18 months now. I have 4 websites with them, and I find them so easy to deal with and the value is amazing. Once you have your major site set up, you can then add other major sites as sub sites and only pay a small amount in charges for up to 10 sub sites, and each site gets the same attention (which was something that worried me when I first joined up).
From the moment I contacted them they have been friendly and very quick to respond to any question I may have. Their control panel has all the features you need to administer your site(s) and the lock down FTP features add another level of security to your sites.
I would certainly recommend them to anyone looking for a fast, professional web hosting service!
Having been with a company that was bought out twice I stayed with the 'big boys' thinking they would be set up and things would go smoothly. I could not be more wrong - from three months to get access to my control panel, no response to formal letters I decided enough was enough and looked around for a new host.
Coming across some good reviews for Cloud Next, I thought life could not be this good - but it is! Except for a long winded way to get to the control panel for the domain / hosting server they have been more than helpful and very responsive to my dumb questions. If you are looking for a host - go here!
CloudNext have provided me with the perfect solution to my website needs. I have full control over PHP, MySQL and site content folders to ensure that I get the best out of my site. Partnered with StopTheHacker site security, I know all my content is safe and secure. They provide various CMS one-click installs that allow you to build and create any website you want. I went for the personal plan as I don't require any more than that at the moment, but if I need to upgrade or add any additions, it's very simple and cost effective. I get very quick responses to all my questions and problems, and as of yet, had no issues unresolved. I've been with them for about 2 years now, and I'm more than happy to recommend them to anyone. I regularly compare host providers to make sure I'm getting the best deal for my needs and no-one compares the their packages at the moment. Very satisfied customer.
The real differentiator with CloudNext is their outstanding technical support.
The responses to any sort of query are clear, fast and helpful. It s a long time since I experienced anything as good as this from a hosting company and I am now in the process of transferring all my other domains to them as they expire with other providers.
The great prices have something to do with it as well !
CloudNext are pretty hassle free if you know what you want and you know what you are doing. The interface to all the control features is well designed and easy to use and has a broad spread of services and options.
There has been a very small amount of occasional down time in 2012: I happened to check my site 2 or 3 times when the servers were down. One occasion was freak weather so I'm sure it was out of Cloud Next's control.