coffeehots.net reviews

never received package

Ordered the insanity workout program and never received it. I sent an email to track the package or see what happened to the package, I never got an answer.

Have not received my order yet from last month

It shouldn't take a month to get a order unless this is a Internet scam.

awesome

I was skepitcal at first because it was such a good price and thought it was to good to be true!! I placed my order on a Saturday and had it by thursday. I would definitely buy from them again!!!

The Oreck Magnesium is a Honey and Coffeehots shoppiing experience was excellent

Coffeehots' price was great. The vacuum was shipped promptly and is so light and easy to handle. It replaces another Oreck that I have had for years It is going to another family member's home to enjoy also.

surprised that I received the notice and got the vaccum same day lucky me.

Thank you for sending the oreck vaccum I love the weight of it and it seems to do a good job. Do you have oreck ultimate handheld vaccum item #CC1600. If you do how much is it? I may want to order that. Thanks

It was the best deal and was here in a week!

I was a little nervous because it was such a good price, almost too good to be true. It was here in just over a week. I didn't get a shipping confirmation until the day it was delivered. It is here, brand new, and you can't beat the price.

Can't believe I got this Oreck at this price!

This is my dream vacuum cleaner and I've priced it every where! I even get a discount at the Oreck store for being a loyal customer , but I payed HALF by ordering from you! This was my 1st purchase from CoffeeHots.net so I waited to see if this was actually the same model, not some rip-off junk, or reconditioned crap... but it's brand new , the real thing , and was delivered 3 days before expected. I'll be a frequent customer !

Don't Order from Coffeehots!

I placed the order on 4/15 and received UPS tracking number via email on 4/20, which showed the item was shipped on 4/18, but was called back by shipper/seller on 4/19. I contacted Coffeehots twice via emails, but never got any responses. Although I got the refund (on 4/25) without any explanation, this makes me wonder their purpose. I am going to replace the credit card, just in case.

INSANITY!

I purchased the Insanity work out at a fraction of the cost, and it's brand new! Shipping was quick as well.

never again

I have yet to rcv my order but I've already rcvd 2 diffetent emails asking about the service. In the first email that I rcvd it said that if I hadn't rcvd my order in 1-2days to contact the site so I did. I sent them an email telling them my concern. The email that I rcvd back said," are you sure the payment was completed?" What kind of service is this? I paid through PayPal and rcvd a confirmation email from them thanking me for using PayPal, but from this site I'm being regarded as if I never actually placed the order. Whatever you do don't purchase anything from this site its not worth the bs thst they're going to put you through.

Absolutely wonderful! Great product, fast delivery.

Wasn't so sure what I would be getting because the price was so good. I was pleasantly surprised that the DVD's were the real deal from the company that produced them.Payment was easy and delivery was fast. This is a great place to buy from!

It is an easy honest purchase. Thanks

Recommended. Good prices. Delivers what they claim to.

Awesome fast delivery- great job!

So surprised at how fast I received my DVDs.

Wow! I was convinced this was a scam, but it's the real deal!

After reading reviews from other buyers, I was relatively certain this was going to be a horrible experience, but I just couldn't resist the price. $42.00 for The Insanity workout set? They normally retail for $170!!! That's an insane discount and they even threw in free shipping. They had a pretty good return policy, so I figured if it didn't work, I'd just return it. It came two days later (via FedEx) in a beachbody box (they are the company who manufactures the workout DVDs). I opened it to find exactly what was promised...a brand new, factory sealed set with all the fixings. As other reviewers have mentioned, the package did contain an order receipt for a value much higher than what I paid. The slip does note that it is an order receipt and not an invoice. I checked my bank statements and I wasn't charged the higher price (which was the full price for the set and $130 more than what I paid). In the end...I couldn't be happier. I would DEFINITELY recommend.

Amazing transaction!

I shop quite a bit online & have to say this was one of the best transactions. Everything went quickly & smoothly and the item was delivered in 2 days. Would definitely shop here again.

These guys are great! Fast shipping, great merch and fantastic prices - highly recommended!!

I was doubtful about the prices, thinking maybe it was a scam since the price was way lower than even on Ebay. So imagine my pleasant surprise when the actual, legit Insanity showed up quickly and completely. Now that is Insanity! Great on you, CoffeeHots!

This is a bargain

The price was low. Customer service is non-existent. But the bottom line (out of pocket expense) is good. However I was confused with ---@gmail. I had not used this site and was wary.

Returning customer...for sure!

I couldn't believe I found the Insanity workout for so cheap on this website. Having never used this website before, I was a little weary to do so. But, all is well! The shipping only took a couple days and it was brand new. I will definitely be ordering from this website again and have already referred friends to it!

Have been trying to return item and get no response

I purchased an item and received it two days ago. I have emailed several times and never get a reply. This is very unhappy! I will call in a minute though it says I should email. Am now purchasing another item and will never use coffeehots again.

Excellent service

Order process was fast and easy. Paypal went through without issue. Recieved item exactly as described for a major discount!

Great deal, easy purchase and delivery!

I was hesitant with this purchase (too good to be true) but everything seemed to check out. My product arrived earlier than expected and was brand new (as advertised) in perfect condition. The savings was truly impressive, which actually had me concerned, but all went well.

I will trust this site and use it again!

Very fast service

The item arrived fast and in good condition, very good price, easy buy here

The best seller ever , very fast shipping !!!

it was very fast shipping , i got samples (first time from seller ) , i recommend it!!!!

love it! product came quick!

love it! My product was exactly what the described it to be. I would most definitely order from them again.

I don't know what happened.

Ordered, paid, shipped, package rerouted in transit back to seller, no explanation. PayPal dispute refunded purchase price. Still no explanation.

Great price, quick shipping

Best price on a dyson vacuum anywhere in town or online. The site was well organized and payment was easy with PayPal. Shipping estimate was about 1 week, so when I hadn't gotten an email with shipping info after 1 week, I contacted them, but it showed up the next day before they got a chance to reply. Overall great store.

Got a good deal, but got tracking on the same day it was delivered

Some of the Bad reviews seem kind of scary, but we got the dc33 dyson vacum for a great price, ordered on Thursday night and got it on Tuesday the next week. Not sure how they stock their products, mine was from walmart. I don't have any complaints, I am not sure how the warranty would work, but the vacuum was in perfect condition and was brand new. I am thinking that this company is all automated, meaning there are no people to contact, probably just one guy that wrote programs to run everything and then sells through different vendors, and only needs to make a small profit since there is little overhead for him.

anon found this review useful

Great price, prompt delivery

Best price I could find online. Delivery was prompt, although the seal was broken on the box; however the item was fine and it appeared nothing had been tampered with. Would prefer more payment options besides just Paypal but overall definitely worth it.

anon found this review useful

This company needs to SERIOUSLY w Orkney on customer service, no communication AT ALL! Unacceptable

Great prices, but judging from other reviews I have read they are extremely inconsistent. I ordered a vacuum a little over 2 weeks ago now. I was provided tracking info and It was shipped quickly. However the day it was out for delivery, the package was damaged and returned to sender, being coffeehots, I'm guessing. So i continued to Track the package. I callers coffee hots to coordinate what was going to happen next. No answer. E mailed... No reply. That was 5 days ago. Called again today. To call back. Tracked the package again, it was refused buy the new recipient? Called again. Still no answer or call back. $270 for poor customer service, and no product to show for it.

Excellent price and quick delivery

As everyone else has written you cannot beat their price, delivery was quick from Sears. Customer support was easily reachable but if you drop them an email from their website they do get back to you with an answer. Bottom line, very reliable, excellent price and smooth delivery. Would recommend to my friends and family. I wish they offered more products :) Thanks much coffeehots.net. Keep it up!!!

Scam artists at work

I ordered a sweeper from your website. I paid nadiwilliams@gmail.com through Paypal. I received a sweeper that had a packing slip from sears.com for double the price I paid. I called Sears.com and they said someone ordered the sweeper from them with a fraudulent Visa card that was in my name. Somebody on your website is running a scam on sears. I have reported you and the seller to the authorities and also to Paypal.

Not your average online experience

Overall it was a great experience. The vacuum I order arrived in about 10 days after I ordered it and the price was better than anything else online, by far. However, I was a little skeptical when I ordered because it was a website I had never heard of.

I after ordering I received a confirmation email that stated I would receive another email when the item shipped. After a week I emailed the coffeehots and received no response. 3 days later the vacuum was at my house in brand new condition as it was supposed to be.

The strange thing is that the shipping invoice is from Sears.com and the price listed is $103 higher than what I paid to coffehots. I have double checked my Paypal account and I have only been charged the amount that I was supposed to be.

Two days after the vacuum arrived at my house I received an email stating that the item has shipped and a tracking number.

If want the best price possible and don't mind dealing with a quirky website then coffehots is for you.

I received what I order in a timely manner and at the lowest price. I would not hesitate to order from coffehots again now that I know what to expect.

Great prices...very poor customer service and slow shipping.

I still haven't received my order. After a week, I just received notice that my item has shipped. You can't get a hold of anyone in their customer service department. They claim they will respond within 48 hours to your email...still waiting!!!

I WAS LOST once the ITEM WAS DELIVERED

Listen, I love the site, the pricing, the ease of ordering, using PayPal, etc. HOWEVER, when I got the products, they came from another store (Sears) and with a price that I did not pay (thank goodness). After talking to three people at Sears.com, I have come to understand that Coffeehots.net does business with them and has it sent from the store for the full warranty to go to me.

At first, since it was paid for by VISA, and I don't have VISA, I was transferred to the fraud department--so much fun... Then the Online Resolution department who sorted it all out for me once I was put on hold and the representative did her homework. Sears.com was nice to me, but it took about 30 minutes to understand what probably happened.

Recommendation: Customers should know that the product will come from another company and with whatever warranty that comes with it. Tell them to disregard the pricing listed from the other company as mine had a discrepany of + $80.

Can you see why I was lost? BUt now I am found!

I would purchase again from this site now that I know a bit more of the way they work their business.

Not A Good Experience!

I am a first time customer and also a last time one! I recently ordered a Leap Frog Leap Pad for my granddaughter. In the last two days, I have received two different tablets and they are not the Bundle package that I ordered. I have been trying to get a hold of the company for two days via e-mail and telephone. They do not respond to either one.
I just saw comments saying not to order from this company. I will not be a returning customer. Neither will I be recommending them to friends and family.

Great prices, Great service, Quick shipping

I shopped around for weeks looking for the best price on a Eureka vacuum I wanted. I came across the coffeehots website and found the vacuum for $40 cheaper then anywhere online or in stores. The website was very easy to use and the shipping was super quick!!! Coffeehots.net will definately stay on my radar from now on when I'm looking for a bargain!!!

Great deal, slow shipping and service, but arrived on time with everyone happy

I found this juicer to be a wonderful deal but was hesitant to purchase a Christmas gift from a company I was not familiar with. I did it with reservations, paid through paypal and then sort of forgot about it. 6 days later Christmas was getting closer and I noticed the money was still in my account. After 3 days of frantic emails to the company, I received notice that it had been shipped. The gift was received by Christmas. It took some time for shipment to go out and it took time to get a response, but all was good in the end.

Worried over nothing.

AFTER ordering a too-good-to-be-true priced Keurig from CoffeeHots, I started to worry that this company was not legitimate and my husband's Christmas gift was never going to come, let alone in time to actually give to him for the holiday. I watched and waited for a week with no change in status on my order and then frantically started looking online for reviews and contact information (ummm...okay so I definitely didn't do my due diligence PRIOR to ordering). The reviews were not good...my anxiety was getting worse...there was no way to call and talk to a customer service rep @ CoffeeHots...I sent them an e-mail and hoped for the best. Later that SAME day I received a package labeled that it was shipped from Bed, Bath, & Beyond...I told my husband to open it and tell me what was inside since I wasn't expecting anything from this store. Well, wouldn't you know it - it was the Keurig. Long story short...I did receive an e-mail response from CoffeHots and although it still bothers me that there is no way to contact a PERSON...the price I paid for that Keurig MORE than made up for that. And even though I worried over it arriving on time...it was shipped fast and well packaged and in perfect condition. Only bummer - since I wasn't expecting anything shipped from BB&B, my husband already knows what he is getting for Christmas this year. On the other hand...we compete on who can get the best gift at the best price for each other and he already knows that I'm going to blow him out of the water this year. Kudos, CoffeHots! Your customer service is not the best, your online site looks a bit sketchy and is difficult to navigate, but you helped me get an awesome gift at an amazing price and bragging rights to my husband...and for that, I give you 5 STARS!!

PROS:
PRICE!!! PRICE!!! PRICE!!!
Fast Shipping
Item Arrived As Described

CONS:
Poorly Designed Website
No Updates on Order Status
No LIVE Customer Service Reps

OVERALL:
Definitely worth it and I will tell everyone I know about the great deal I got at CoffeeHots!

Zero communication, no reply to the email or phone call.

Zero communication, no reply to the email or phone call.

RE: sale@coffeehots.net NOT RESPONDING TO EMAILS OR PHONE CALLS???

I am VERY disappointed in the lack of service I am receiving from sale@coffeehots.net. I have called twice and no one is returning my call. I have emailed them and it has been a week since and still no return email!!! My order #28332 is for two Christmas gifts!! Today is the 18th!!! I made my order on 11.29.2012. Still don't know what is up with my order. I still want the items I ordered but I WILL NOT BE REFERRING ANYONE TO ORDER FROM THEM!!! TERRIBLE, TERRIBLE, REALLY BAD SERVICE!!!!!!!!!

I would expect them to overnight it to me. I also tried to use their "free shipping" code and ended up charged for two shippings!! Then their response to that phone call was to give me "credit" on the shipping. Terrible business!!!