I used collect plus to send an item i sold on e bay. They were half the price of Royal Mail with compensation and tracking. The stated delivery time was a little longer (3-5 days)but this was not an issue. To my surprise the buyer emailed me the day after i dropped the parcel at the shop thanking me for prompt delivery! I have used collect plus some more with the same five star service. Also the process of buying the service and the tracking of a parcel is very simple to do on the website.