I sent 2 boxes in the same parcel and the first one arrived one day before than expected and the other one the day after. On the first delivery they made me aware they knew there was another box left so it was relieving, it hadn't been lost.
As a first time user I was not sure how the process worked. The courier was friendly and helpful but the guidance on the website was a little confusing. It said the package should be kept open so the courier could see the contents, but I had already wrapped it in order to accurate weigh and measure it. Luckily the courier didn't seem to be aware of this advice! Also it wasn't clear why you had to print 3 copies of the documents. Having said that the package was in Ghana within 3 days, although clearing customs took longer but that was not fedex's fault. Would use the service again.
Sent 9 parcels averaging 17klgs each, picked up from home on Friday 6th dec at 14.30 Saturday 7th left swindon Sunday went to gatwick Monday 9th went to Brussels (Belgium ) Tuesday 10th Barcelona Wednesday 11th at alicante 4.30 that day delivered for average cost of £22 plus vat per parcel now that is mind blowing and so easy quoted on line paid printed labels and away they went what fantastic service.
I liked dealing with this company.Website was easy to navigate.The item I sent to the USA only took under 3 days to arrive to customer.Would recommend ,and will certainly use again.
After several senior moments whilst buying Xmas presents to send to Singapore and forgetting about weight I almost had to be scraped off the floor when told at the post office how much the parcel would cost to send. However, I then found Courierpoint. At first I was a little concerned as they were SO much cheaper, but reviews were good so I gave them a chance and am very glad I did. It was late Sunday afternoon when I registered the parcel, it was picked up mid morning Monday and when we woke on Thursday an email from our son was waiting to say it had arrived. ( one also arrived later from Courierpoint ). I was amazed and very impressed. The chap who collected the parcel was polite and cheerful and even helped me sort my labels correctly. This is my only experience so far, but I would not hesitate to use courierpoint again or to recommend them to others. My son and his family have their Xmas presents in good time and at reasonable cost. Thank you Courierpoint.
Courierpoint were excellent as ever but I was much less impressed with DHL in USA (had used Fedex previously with no problem).
Xmas gifts parcel to my daughter and family was held up at local Florida depot where it said delivery on payment. When my son in law queried this he was told we owed over £100 the exact amount again of the value of parcel in customs duty!
They said they would get back to us but never bothered and the next thing we knew the parcel had been delivered.
We still do not know whther we have been charged without our approval.
WOULD RECOMMEND WITH NO RESERVATIONS
Parcel collected from lincolnshire at 10.12 on Monday and delivered to my customer at 10.20 in Germany on Tuesday. 24 hours fantastic thanks
Every aspect of the service was exactly as described, and my
parcel reached it's destination in good condition. The feedback
from the company was excellent and I would recommend them to anyone.
I am very impressed with the service received. My package for USA was picked up Wednesday lunchtime and I received an e-mail, 10 minutes after it had been delivered, on Friday. The price was very competitive and much cheaper than Royal Mail. I can recommend highly and will certainly be using the company again.
Everything you want from a door-to-door delivery service, fast, competitively priced, reliable
This is the first time I have used a courier service and will definitely be using this company again. After getting a ridiculous price from the post office I thought I would look online for a cheaper alternative. I booked via the website, my parcel was picked up an hour later and just over 24 hrs later my package had arrived at its destination. Fantastic service, and affordable. Would recommend to anyone.
This was my first experience of Courierpoint.com . What impressed me most was that the collection van turned up at the door only 8 minutes after I had completed the on-line booking! Delivery took longer than estimated, but it seems that was due to a hold for U S Customs inspection at Memphis. I suggest customers be advised that there may be Customs delays, and how long, on average, the delays are.
A 4kg package collected as promised by DHL lunchtime 2nd Dec, delivered a.m. 5th Dec to a small rural town in France. Excellent service using the cheapest alternative.
Would thoroughly recommend.
I'll never use Royal Mail again! Parcel picked up from my home at 2pm on Wednesday and with my brother in Canada the next day before 5pm. Great service and fantastic price. Chap who picked up the parcel was very helpful and friendly too. Thank you, would highly recommend.
We're a new internet retail company and I had not sent goods abroad before so was a bit apprehensive - but Courierpoint took away all my worries and made it so simple. Will certainly use them again for any other international shipments and will recommend them to others, in fact have already done so this morning!
Great work guys.
The experience of using Counterpoint was seamless from start to finish. Very clear instructions and easy to understand process for sending parcels internationally. Have used them before and will definitely be using them again. highly recommend their service if you want to take the hassle out of getting your parcel delivered quickly, safely and with all the proper documentation, just gives you peace of mind.
Used Courierpoint for the first time to send package from UK to Los Angeles in early Dec 2013 . An easy to use website - delivered the service they said they would - easy to track package - much cheaper than other couriers. Excellent - no need to look elsewhere.
It was excellent service. It only took three days door to door from Midlands in Uk to me in South West France. Who could ask for more. It was also the cheapest I could find on the net. I would definately use them again.
I don't usually write reviews but was so impressed with the service I thought I would for once. The parcel was picked up on the same day and arrived in Australia within a few days. The pricing was competitive and much better than Royal Mail. I would definitely use Courierpoint again.
Courier Point does what it say's every stage of the delivery was tracked, delivered on time and confirmation of delivery. All this at a price that will put a smile on your face.
Thank you I will use again.
The parcel was picked up from my house by 10 a.m.on 27th November so I didn't have to wait in all day.
It was to be delivered on the 29th in Chicago, which unfortunately was part of the Thanksgiving holiday. But they went back and delivered it on Monday. And now my daughter has her warm winter wear, just in time.
Thank you Courierpoint (and you were cheaper than Parcelforce)
It was really simple to book and prepare my consignment for shipping overseas. The courier collected the next day and I even got a phone call once the parcel had been collected to check that everything was ok. Two days later my Canadian customer received their order on time and was delighted with my products as well as the delivery service.
This is the first time I have used this sort of service to send a parcel to New Zealand,following loss by parcel force in a previous year. This service was much quicker,arrived on time complete and undamaged. will certainly use them again without hesitation, and they were a third cheaper than parcel force.
Spent hours and hours searching for the best price to send a drum kit from the UK to the Netherlands, was about to buy through another site and thought I would try one last site, luckily I chose this one! The price was nearly half of the other company!!
Service was perfect, easy to use site, instant emails with shipping labels etc and great service received from DHL who was looking after the delivery!
For big, bulky items being sent nationally or internationally look no further!
I am in complete awe as to how you got my parcel, collected from my home in Hampshire at 17.10 yesterday, delivered to Lommo in Sweden at 10.33 this morning, some 17 hours later. Thank you so much, I won't use anyone else in future, that's for sure.
Used Courierpoint first time. Quite impressed and very happy with the service. Document was delivered in 48 hrs to India, and quite economical! Shall certainly use the service again next time.
I was very pleased with your service and will use your company again. Thankyou.
I chose this company as they were the cheapest I could find, and being almost half of the price of using the Post Office I decided to give them a go. They picked up my parcel in the UK at approximately 17.00 on a Monday & by 15.00 on the Tuesday, my son who lives in Texas USA,had received it! Unbelievable! I can't stop telling people about it! You can't get a parcel delivered in the UK in that short time. Fantastic service & reasonable price.
I needed to get a parcel to LA as quickly as possible - the whole process went so smoothly from pick up to delivery the following day. I would highly recommend the service and Courierpoint will be my first choice of courier from now on.
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