Farnell Cpc reviews

Farnell Cpc reviews

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Review by confirmed purchaser

Item arrived damaged

I purchased a Hornby train set, although the item arrived in a HUGE box (at least 4 times bigger than needed), one of the carriages was damaged. Upon contacting CPC I was told to return the FULL set. No suitable date could be arranged for the courier collection so I just ordered a replacement carriage from Ebay (cost £20). Just seemed rather strange that I needed to return the full set, if I could have just returned the damaged carriage I would have.
Will not purchase from CPC again under those conditions.
Ian
CPC

Reply from CPC

Hi Ian

Thanks for the feedback.

While we're genuinely sorry that the item arrived to you damaged; we don't think that it's an unusual request for the full item to be returned for a replacement, it has always been a normal business practice for us (unless it is something we have spare parts available for).

We have over 100,000 products stocked with tens of thousands of orders a day to process for thousands of customers, the logistics of managing spare carriages is likely to cause us problems - This is why we've got best practice processes in place to help us provide best service for the majority of our customers.

While we can certainly appreciate your point our processes exist for a reason, sincere apologies on this occasion that we've not been able to deliver the service you wanted.

Regards

The CPC Team
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Fantastic quick service

This is the third time I've ordered from CPC and on each occasion I have been highly impressed with their service. I ordered on Saturday afternoon and item has arrived Monday morning all packaged securely, absolutely fantastic when delivery if free as well. I wish all companies could operate as professional and efficiently as CPC do!!!
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Review by confirmed purchaser

Wonderful Service

Wonderful Service - Raspberry pi kit ordered after 6 o'clock on a Thursday and with us first thing Saturday. We could not have wished for better
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Review by confirmed purchaser

Easy to use the website to order thing. Prices are reasonable and quick response

It is worth to recommend company to friends
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Review by confirmed purchaser

Bargain price and fast delivery

Bought a Raaco cabinet for the garage and CPC offered the best price and free delivery - easy to use website and fast delivery. Can't ask for anything else!
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Review by confirmed purchaser

Quick efficent service.

My order was processed quickly, and dispatched promptly. One item on back order did arrive in line with the restocking estimated timescale. One query afterwards was handled promptly and efficiently. I would recommend CPC.
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Review by confirmed purchaser

Great company to do business with

Website was easy to find parts required and transaction was smooth. With free delivery also this was a bonus. Will certainly use again.
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They rocked my socks off

Only ordered sometime in the afternoon yesterday and today/next morning the courier was at my doorstep......woooooooo
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Review by confirmed purchaser

Excellent service.

Very competitive prices, and fast, free, delivery. What more could I ask?
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Review by confirmed purchaser

Speedy dilivery, excellent service, amazing experience.

I ordered eight sets of 5 pack Verbatim DVD-R Dual Layer discs at 8X speed from CPC on the 15th March 2014. My order was processed extremely quickly and I was thrilled to receive what I had requested, especially considering how many items there were, within a two day period. I contacted the company shortly after with some inquiries which weren’t directly related to my order and, once again, they were very prompt with their response and very accurate with the information they supplied me with. I fully recommend CPC as a company and would feel very comfortable ordering from them in the future which I certainly will again.

Thank you so much!
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Review by confirmed purchaser

fast

Very fast delivery
Quality as expected - Great
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Review by confirmed purchaser

Good price and quick delivery

Best price I could find, free and fast delivery. Couldn't ask for better service.
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Review by confirmed purchaser

Fast and delivered as promised

I love CPC, shipping is cheap / free and the send you a ton of catalogs to peruse. Great for teachers etc. website easy to navigate.
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Review by confirmed purchaser

Quick, accurate description. Well happy. And great price!!

Well worth a look no matter what you're looking for. I was recommended by a friend and will do likewise for my friends. I have just looked through the catalogue and will soon be purchasing more things from them as I find them hard to beat price wise!! Thanks cpc.
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Review by confirmed purchaser

Very good, quick and efficient service. Would use again

Very good, quick and efficient service. Would use again
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Review by confirmed purchaser

GREAT SERVICE MANY THANKS

CPC HAVE GREAT PRODUCTS & OFFER FIRST CLASS SERVICE
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Review by confirmed purchaser

Very versatile and fantastic selection of Stock

I find CPC very useful for products that I need and use for Work
and often a good way to sneak the odd gift in to my orders for the children and other Half
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Review by confirmed purchaser

good items very reasonable price and quick delivery

Don't seem bad Allen keys and very cheap

CPC Details

About this company

CPC is one of the worlds leading distributors of electronic and associated. We offer our customers a multi-channel choice for over 100,000 products, providing a comprehensive range of value-added services including Same Day Despatch to support your business and home needs.

Visit Farnell Cpc

Contact information

Call us on: 08447 88 00 88
We live here: United Kingdom

Category

Farnell Cpc is ranked 28 out of 108 in the category

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