Friendly and responsive staff backed by a service which is first class. I find the Creditsafe interface very easy to follow and there are a good suite of reports available on my subscription which is very competitively priced. Dinesh ID 100067240
The service is so easy to use and I find all the information regarding the company that I am viewing is well laid our and easy to understand. The quick access to view the financial details about companies is really cool and makes it so simple to compare their previous years trading history. Even the indicators given on each company to immediately show if they are doing worse or better than before are really useful to see. And international information? Working for a worldwide business, this makes moving into foreign markets much more comfortable knowing that we can get full details for most of the world. I even have performed a report for a company in the UAE and the information provided on them far exceeded my expectations. Fantastic service all round and you would be stupid not to at least trial this service!!
Overall a good package Risk tracker works well. Media updates are a waste of space and non-specific - never yet found a relevant company I have asked for this several times now: When a credit score changes PLEASE tell us WHY at the same time
I also said this in the Creditsafe Survey completed online 10 Dec 2012 THE most frustrating thing is not have a clear reason for a change to the Credit Rating score. 2nd is the Media Solutions emails which I cannot stop - I want to stop them because they seem to contain completely unrelated and irrelevant information - they are pointless
We have used the Creditsafe system for Anti Money Laundering ID checks for about 2-3 years now and have been generally pleased with the service, until recently. However since the check against the International PEP (Enhanced) register was introduced relatively recently we are finding more and more cases where the system will not produce a satisfactory ID report for a client because it's flagged up a possible match with someone of the same or similar name on the International PEP register!! I have had 2 cases in the last week (both elderly farmers in their 70s-80s who never leave the county) where the system has flagged them up as possible PEPs - in one of those cases the surname was not even the same - my clients surname was Andrew but it was flagging up a PEP with a surname of Andrews! This means we must now go back and get paper evidence of ID - which is defeating the object of having the system! Most normal people will not be International PEPs, therefore if the Creditsafe system is going to check against the PEP register it needs to find a way of fine-tuning the matching process more closely - perhaps exact name match AND dob - otherwise this enhanced check is just creating more of a hindrance than help to its users. Creditsafe - can you please do something about this!!!
We have just renewed our membership for a second year - we have new customers each month and before accepting orders I check out their profiles on Creditsafe to see if they are credit worthy - saves a lot of hassle in the long run. We haven't had many accounts turn into bad debts over the years but it's nice to know that when we do I can leave the hassle of trying to recover monies to Creditsafe. Hopefully its a service that I won't need again this year.
Quite often a company has a high rating but the credit limit is, say, only for £1000. I think this is misleading. Not sure what the answer is but i would suggest that a credit rating of sub £5000 perhaps never gets a credit score over, say. 60 perhaps, as the credit rating should prompt the reader to delve further into the financials etc.
I only tend to use the credit check service when checking out new clients and bill payers for new jobs. Helps me to filter out the risky businesses and individuals who may have a history, but also gives some weight when I then go back to a third party agent who may have a better relationship to see if they can be a trusted payer despite the credit score or lack of a company history. Also handy if checking a new supplier. Have not used some of the other functions to market the business but plan on doing so later this year. They have a helpful customer service and account managers as well.
I would definitely recommend credit safe!!! It has everything that you need from a credit check website. All of the information needed is clearly presented and up to date. There is also an option to request for updates to be given on companies that you have saved in your file. This means that every time an already searched company is updated you will be notified meaning you can keep on top of all your customers credit with ease. Very rarely a company cannot be found, and when this happens you have to request for a report to be issued. Credit safe notify you if you will or will not be charged for the report and if you are how much it will be. The service provided is very hard to fault as they are very friendly and helpful every time you call. I have never has a bad experience with them. There are different types of packages available depending on each customer requirements. Credit safe monitor your history closely and will make you aware if they think there is a more suitable package available. This gives you confidence that you are always getting the best deal.
Every aspect of CreditSafe is simple but highly effective, from the reporting to the attention you receive from the staff. I always receive clear information from staff and any issues are resolved swiftly. The Reports are easy to understand and obtain and it has made a real difference to the credit checks we are required to carry out. I would strongly recommend CreditSafe.
Creditsafe deliver exactly what we want in the way of effective and efficient credit rating on companies that we currently deal with, and propose to deal with. Records can be saved easily in durable formats which are useful for audit purposes. The sales team are friendly, professional, and extremely helpful. We dealt with Eleanor Roberts (Premier Accounts Manager) and simply couldn't ask for more.
I have used Creditsafe for a number of years and continue to renew with them because they are very competitive and their website is easy to use and understand. The information they provide is accurate and easily readable and you can use and download as much or as littlle as you like. Their staff are helpful if a little pushy and nothing is too much trouble for them
I've used this service to check on new customers financial stability before carry out work for them, but also I've made use of the marketing lists so I would say it's worth the cost if you can check/use both these services. I know there's more I can use but when I have the time I will investigate
I found a lot of incorrect data whilst using Credit safe , even our own company information on their system is wrong despite numerous telephone calls and emails. No one appears to want to take control and rectify errors , Indeed even after monitoring a company which I new had CCJ's outstanding , one month these showed on the record the following month there was no trace of them. I do not have any confidence in their information and therefore before making a decision , I check it with another agency.