This company Crowstones Estates of London Road Westcliff-On -Sea is a joke!!!!!!! they are the real cowboys of the industry they will rip you off if they can, which they done to me, but I managed to get my money back because I knew how to how to do it professionally, I told them that what they done to me was wrong and that I would get my money back and I did.
If you rent from them and if the property develops a defect well you will just forget it as they will not do it, if they do it could take up to a year plus but that's because they are so unprofessional and what's more they just don't care. I believe the owner lives abroad so you will not be able to get him that's for sure.
All I can say is that there are a lot of other Estate Agents in and around Southend do yourself a big favor save yourself the hassle go to one of them instead
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